Rent-A-Center in Union City (3510 Bergenline Ave, NJ 07087)
About:
With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!
Rent-A-Center is located in Union City (New Jersey state) on the street of 3510 Bergenline Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12013307799. You can get more information from their website: https://locations.rentacenter.com/location/1859/?utm_source=google&utm_medium=organic&utm_campaign=localmaps. The coordinates that you can use in navigation applications to get to find Rent-A-Center quickly are 40.773836, -74.027534. Scroll down to find out opening hours, reviews and other important information about Rent-A-Center.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Glory
The best place love it we got our couch there amazing service it's not bad if you treat them bad they will just do the same the employees super nice
08.2021MeShe
Wonderful customer service! They always go above and beyond to get me the items that I need. Ask for Minea. She is the best!!!
08.2021Robert
If I could put no stars I would. Wednesday, January 2nd, 2019 my wife went into this store to buy a couch. Delivery was scheduled for Friday January 4th 2019. After delivery was made I noticed bite marks on my wife’s back and thighs when I then noticed a bug on her shirt. We came to find out this couch was INFESTED WITH BED BUGS. I am now contacting the store first thing in the morning to get this couch out of my house after I wrapped it in garbage bags to stop it from spreading. This place needs to be CLOSED DOWN. Lord knows what else is infested besides this couch the whole entire store could be full of them. HORRIBLE
08.2019Kat
The new manager is very nice. She helped me with my service quickly. She is very understanding and I am very satisfied.
08.2019Lady
The manerger is nasty she’s so rube the stuff are rube they have bed bugs they over charge you and the delivery time is insane they say 2-4 the come at 6:30pm I reported store
08.2019Andrea
Horrible experience, management was horrible they did NOTHING to help us, wasted three weeks! I will be reporting this store
08.2019Alfredo
Horrible service, they are very unprofessional and they don’t know how to explain anything properly and waste your time.
08.2018TY
Very bad experience and I really couldn't believe it: Last Saturday I rent a mattress at the 3510 Bergenline Ave Union City store And they told me that they will deliver that to my house on Monday. But I actually have things to do on Monday so I called to ask them if they can directly enter my house(because the locker of my house is a password one) and put that mattress there. They said they couldn't do that and I understood and I said "no problem". So today I stay at home waiting for them to come. But they didn't and it turned out that they thought that call was meant cancellation. But clearly, even from the common sense I didn't mean that. Since I've already payed money, if I really can't stay at home on Monday, I'll reschedule the delivery date. And I said "no problem" to mean that "okay, let's do that on Monday". But they just thought so themselves and although they called me this morning, I was sleeping then and when I got up I didn't see the phone call notification (because usually when you just get up there are overwhelming messages on your phone and it's natural that you miss one). But they didn't call me again and automatically assume that I want to cancel the delivery today. This is not the correct logic because as u put that in your store that, "customer satisfaction is the most important", if the customer doesn't give a clear confirmation that h/she wants to cancel the delivery, you can't cancel it according to your own judgement. If I didn't reply to your phone call, just call again until I answer it. You should always think for the customers not for yourself. In the end I cancelled the whole deal because I was really angry and I can't mess up my day for a mattress. I understand that you have your store policy etc. But cancellation or rescheduling should be a mutual thing and if you don't have a solid evidence from me that I do want to cancel it you couldn't do that yourself. I hope you can convey my ideas to your staffs. Thank you.
08.2017Edwin
Just will say bad experience don't want to get any one particular in trouble but when i worked there we worked as i team and never broke protacal.
08.2017Elizabeth
the service in the store was great but I was told my delivery time would be from 2-4. At 5pm when I heard nothing, I called the store and they said it'll be delivered by 7 pm. This has been a huge inconvenience for me and my family yet no one at rent a center seemed to care. The only reason I give 3 stars is because of the 3 people that helped me in the store, if not for them, it would have been 1 star. So disappointed with the way this has been handled, or hasn't...
08.2015