shoe store
Closed Now
Allen Edmonds in New York (24 E 44th St, NY 10017)
About:
This upscale retailer with handcrafted leather shoes & accessories also sells apparel.
Allen Edmonds is located in New York (New York state) on the street of 24 E 44th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1646-682-2553. You can get more information from their website: https://www.allenedmonds.com/stores/ny/new-york/10017/44th-street-39017?partnerid=google-listings&utm_medium=organic&utm_source=google. The coordinates that you can use in navigation applications to get to find Allen Edmonds quickly are 40.754101, -73.978783. Scroll down to find out opening hours, reviews and other important information about Allen Edmonds.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Lewie
I have been a customer for many years. Shoes are well-made, in the U.S.A., and wear durably and comfortably. For the first time, I had a problem with a pair of shoes, and had to return them after a few weeks. Todd, the store manager, was flexible, helpful and patient during the whole process. I really wouldn't buy shoes from anyone else. I love the pair of shoes I ended up with.
08.2022Robert
Stopped by the store the other day and had no idea there was a annual sale happening. I was surprised by the large selection and thankful for the guidance of Ashley and Julian.
05.2022Shuo
Professional and friendly to recommend me the suitable shoe.
01.2022D
I've never been to an AE store before, but my buying experience was excellent. Todd was extremely friendly, knowledgeable, and offered me options, as well as helping me out in a big way. I was measured up to a highly unusual size that I never considered, and it fits like a glove. Never would have figured that out if he hadn't made that recommendation. All in all; great shoes, great selection and a great place to get them. Thanks!
12.2021Karteek
I visited store on Sunday morning and store manager Alma greeted me and helped me find a brilliant pair of shoes. She helped me get a discount by signing me up and placed online order to a different location when I wanted them to shipped to.
12.2021Jamie
Normally AE stores have the best customer service but my experience at this particular store was not good at all. The service rep wasn't particular helpful, didn't size me, or provide options or suggestions based on what I was looking for. He never came back to me after I tried on the first pair. This also was the second bad experience here. Previously I bought a pair of Strands and a different service rep gave me a hard time about exchanging even though the rep over the phone said it wouldn't be a problem at all.
12.2017Chris
Was originally skeptical due to poor reviews of service but walked in to do a size exchange. They honored an equal exchange even though I had purchased one pair on sale, and Jorge was extremely courteous and helpful in sizing me and getting one pair they did not have in stock ordered to my home. Definitely a positive experience.
12.2016xianglong
The reason I'm giving one star is because how rude and snobbish the staffs here are. So that day I was outta gym and went to this store to buy a pair of dress shoes. I didn't change my cloths after gym therefore wearing sneakers and hoodies. I came in the store. The staffs didn't even bother to say hi to me and just left me alone there for literally at least 10mins. Even people coming in after me got well taken care of. I was quite upset but didn't say anything bc I wanted to see how long I had to wait until finally they realized I wanted to purchase something. Unluckily, they never said anything to me until I grabbed a pair of shoes and walked in front of someone's face then he said how can I help you sir. Eventually I still bought those shoes bc I needed them. But I will never visit this store again. I didn't wear suit and dress shoes doesn't mean I can't afford those shoes. Even if I can't afford, you guys still at least should say hi and ask if I need help. That's it. Nice brand. But bad customer service. I think the company hasn't realized how important their font line staffs are to the company. They seriously need some training about how to treat customers fairly.
12.2015Ziqing
There is no question the quality shoes Allen Edmonds makes. So my review will focus on the service. I was helped a young man looking no more than 25 years old. He never once answered any of my questions straight-on and kept re-directing my attention to shoes that are not on sale when I asked about the ones that are on sale. At the end of the 10-minute visit, he finally said the ones that are on sale don't have my size, which at this point I'm not even sure if he's telling the truth. Overall terrible experience. I would recommend buying similar quality shoes from Brooks Brothers across the street or even from the Allen Edmonds Seconds outlet in Maine - I had a great experience there.
12.2013Mave
At first, I thought it was cool how small the store is, but that wore thin when I realized how small the customer service is here as well. The wait for help is loooong inside as they can't afford to fit another pair of shoes in this tiny space, let alone the room for another employee. As a customer, you are constantly stepping aside from someone similarly trapped in this shoebox of a store until you are over it and need to step out for air. I ordered shoes from a clerk here that just disappeared. I called and called and called and was never given a direct answer about my shoes and was always told someone would call me back, but that never happened. They always tell you that this is their highest volume store, but that's just because of its location to Grand Central, not as a result of environment or customer service. Good looking shoes, depressing place.
12.2013