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Karp Kia in Rockville Centre (372 Sunrise Hwy, NY 11570)
About:
Drivers choose Karp Kia! Proudly serving Rockville Centre, Hempstead, East Meadow and Valley Stream, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. At Karp Kia, our commitment to excellence does not end with the sale. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast inventory of auto parts and accessories. Visit us for your next New Kia Optima, Sorento, Forte, Sportage, Soul or the Telluride! We also have a huge and diverse selection of Pre-Owned vehicles!
Karp Kia is located in Rockville Centre (New York state) on the street of 372 Sunrise Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1516-763-8400. You can get more information from their website: http://www.karpkia.com/?utm_source=ELOTS_GBP&utm_medium=organic&utm_campaign=sales_website_ELOTS. The coordinates that you can use in navigation applications to get to find Karp Kia quickly are 40.656724, -73.639746. Scroll down to find out opening hours, reviews and other important information about Karp Kia.
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Show menuAvailable amenities
Payments
- Cheques
- Debit cards
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Mike
Karp Kia is probably the biggest ripoff of all dealerships. Kia Sportage 2020 while under warranty experienced the following issue: While driving all the lights on dash came on and car shut off. Trouble restarting. Made appointment with service to have it checked out. Shocked to hear the condition to check out issue by Sean in service which was if not an item covered by warranty or they could not locate the problem I would be required to pay a $229 diagnostic fee. First of all what could possibly be wrong not covered by the warranty. Secondly if they couldn't find the problem I would have to pay the $229 fee. Assuming i paid this extortion and nothing was found and the same problem occurs I would keep having to pay $228. I called Kia USA and was advised that fee is not a KIA policy but a Karp policy. I called Daniel Karp the owner and left a message regarding my frustration of this policy but never received a callback. We've leased 3 vehicles from Karp. There most definitely will not be a fourth. I can't imagine this policy being legal.
09.2022Korina
I worked with Tom Cali and he was fantastic! We communicated over the phone regarding the inventory and I said I would be visiting the dealership later in the day. He asked for my contact information to let me know if the inventory changed before my visit. He was patient with us as we shopped, traded-in and finally decided to buy our vehicle! Stellar service!
08.2022M
Excellent customer service from Karp Kia during a very difficult time for car dealerships and buyers. We have purchased two cars from Michael Rosenberg and he makes sure it’s a easy and smooth process. Michael in the finance department is really great and makes a usually difficult process quick and easy. We recommend Karp Kia highly.
07.2022George
Alex is a very caring person and took very good care of my car. He is very polite and helpful and I feel comfortable working with him. This was my first visit to Karp Kia and I will always bring my car there for service.
06.2022Gaurav
For a $200 repair I paid outside (Steering Bushing replacement), Karp Kia tried to rob me $2400 quoting I needed rack n pinion and more parts replacement. First of all It was a known problem (Steering hard to turn due to bushing) with Kia Car and the company (Kia Motors) later reimbursed me $200. Manager who had no mechanical know-how still billed me $550 for diagnostic and Engine performance service (Outside cost is merely $90) which I didn't want or went to for. Before the visit I'd thought I would buy New Kia from them (in couple of months) but now I am not even thinking about buying KIA since there are only two dealers and both have monopoly to rob customers how much ever they want. Atleast am gonna avoid Karp like a plague all my life.
05.2022Judy
I never thought I would say this about getting a new car but shopping at this dealership was such a pleasure! There was no pressure for us to buy, and our salesman, Claudio, was a doll. He was so accommodating and found us a car we really liked although it wasn’t our first pick (our first choice was sold out). He was so friendly and efficient, the whole experience was so positive and it also took a lot less longer than I thought with the paperwork, etc
04.2022Glen
My experience with Karp Kia was awful. I brought my 2016 Kia Sedona for a recall, right mirror camera is showing a blue screen (which i thought might be resolved when the reprogram from the recall was installed) and ask them to listen to a engine noise. The service writer told me there would be a $225 charge if the problem was not cover under warranty. I agreed as I was pretty confident it was a timing chain tensioner problem, common on 3.3L engines. Karp Kia never called me that day. So I called in the evening and spoke with Brad and he told me they believed it was the timing chain and there would be a $960 charge if it wasn't cover under drivetrain warranty. I asked what would cause it to be denied warranty coverage and he responded if the services where not done and the engine has sludge. I told him to disassemble engine and do the further diagnostic. Karp Kia didn't call me back again, so I called. Rob called me back and told me they found the timing chain to be the issue and it would be cover under drivetrain warranty. He than told me 2 services where over due and my responsibility would be $685. I ask what services and he told me coolant flush (which coolant is drained to do the timing chain job) and injector cleaning. I told him I don't believe these service are required by Kia as per maintenance manual, I would check manual and get back him. The manual says nothing about injector cleaning and coolant replaced at 120 months or 120,000 miles and my car 56,000 miles and is 70 months. I call back and spoke with Phill. I told him that these maintenances are not required and do not want them. The next day Rob called me. He told me I could decline the very important and required services, BUT he would have to make a note on my invoice that I declined required services. He explained if I have problem in the future and they deem the failure do to lack of maintenance, they would not honor my warranty. Rob sales technic was pushy, than threatening. I'm sure he sell alot of added on maintenances to many people out of fear. The bottom line is he and Karp doesn't have the best interest for you or your vehicle. When I picked up my vehicle, 2 weeks later. I looked over the invoice and it said nothing about changing oil or that i declined services. I asked and was told the oil pan had to be removed therefore the oil was changed. I check over my engine and fluids and the coolant was low. When I questioned it, Rob told me I needed a coolant flush. I told that is no reason the coolant to be low. Also the right camera still was not working. It the wanted to get a payable job, they should have ask if I would want to check and fix that. They could have check my air cleaner which I know is dirty. I took the car to work (I am a mechanic and maintain/repairs hundreds of car, vans, trucks, machines) and pulled out the oil filter to check to see if it was new and this is what I found. There was even small pieces silicone on it. Clearly they did replace my oil filter which could damage my engine. I am so discussed by this experience. I would never buy another car or bring my car to this service center again.
03.2022Michael
Had a great experience getting a lease deal on the 2022 Niro EV, salesman Neil Fogel and Bruce in Finance made things super easy. Many dealers blow you off when you're shopping for an electric car on Long Island, Karp was very helpful and transparent, general manager Henry came over to explain the NYS EV rebate and how it would be applied to the lease. Couldn't have asked for more in the supply chain wasteland of early 2022, much appreciated!
02.2022AimeeD
A simple oil changed ,judge for yourself. A picture is worth a thousand words. Terrible workmanship and customer service. They will lie to your face especially Ellen Karp, pretends to help you but gives you b.s. answers!
02.2022Nica
After visiting several dealerships this month, Karp Kia was by far the most stress free experience! Claudio Pérez was amazing and very informative. He literally went above and beyond to make sure I was satisfied with my purchase. He wasn’t pushy at all. Just overall great experience. I definitely recommend!
12.2021