Access Federal Credit Union in Rome (230 S James St, NY 13440)
About:
Access Federal Credit Union is located in Rome (New York state) on the street of 230 S James St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13153393000. You can get more information from their website: http://www.accessfcu.org/. The coordinates that you can use in navigation applications to get to find Access Federal Credit Union quickly are 43.208568, -75.460246. Scroll down to find out opening hours, reviews and other important information about Access Federal Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
MKG
Want to thank Sonja and her tellers for their friendly and prompt service. Keep up the good work!!
03.2024Chris
Only been in this location twice. Both times staff were rude and miserable. Both times I made large withdrawals and gave only my account number, they didn’t ask for any identifying information or even confirm the name.
06.2022Ginger
I'm switching banks this bank keeps on locking out my bank card. This keep on happing..I can't even shop .
05.2022Nathan
I've been an Access customer for almost 15 years. I've never had an issue with them. Their customer service has alwaus been great, and I just got a really good rate when I recently refinanced a truck. No complaints really. It's a local bank. Their website and app aren't as fancy some of your internet based banks, but they have improved quite a bit over the years. More than anything, it's just nice to have a relationship with a local bank to help with money stuff, even if you use one of the bigger banks for your day to day activities. I guess that's about it. Oh, I guess maybe pointing out that this isn't totally the safest neighborhood in town might be relevant. It's not the worst, but it's on the border in an odd neighborhood. The old location down the street had been robbed years ago. They're basically on the opposite side of the block now. It's not a big deal, but maybe pay attention to your surroundings if you hit this ATM, particularly late at night. The layout of the property forms kind of a cove I guess? It feels not quite as safe as some of the other locations might be. Just pay attention, it's probably fine. 🤷♂️
02.2022AB
Branch manager David B. Heburn in my experience completely rude and dismissive when asked questions.. very unprofessional. Gave me his personal number to help me open up my checking account but when I had questions about it he became very rude and sarcastic and ultimately hung up in my face.! Wouldn’t recommend anyone bank here! Also very hard to find their bank in other locations other than Rome NY and Oneida NY. 👎🏼👎🏼 Side note : Also just gives out my account information without verification to anyone that calls.!
08.2021matt
Never have had a problem with this credit union. Always very friendly and helpfull.
08.2021Sean
I wouldn’t bank with them they like playing with other peoples money.
08.2021Dee
Atm always broke I don’t bank with them but my landlord does everytime I come here it’s always something I wouldn’t recommend this bank to my worse enemy
08.2020Ashley
They gave out my bank information without verifying it with me or verifying the name that’s on the account!
08.2020