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Sunmark Credit Union in Mohegan Lake (3563 Mohegan Ave, NY 10547)
About:
Sunmark is a full-service, community chartered credit union serving entire Capital Region and counties throughout New York State through financial services, education, and empowerment. We offer all areas of financial growth and planning including Savings, Lending, Insurance and Investment strategies. Our mission is to improve the lives of our members and our community through financial empowerment, solutions and education.
Sunmark Credit Union is located in Mohegan Lake (New York state) on the street of 3563 Mohegan Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18667866275. You can get more information from their website: https://www.sunmark.org/bank/you/current-branch-locations/mohegan-lake. The coordinates that you can use in navigation applications to get to find Sunmark Credit Union quickly are 41.321737, -73.853163. Scroll down to find out opening hours, reviews and other important information about Sunmark Credit Union.
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Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Peter
The Sunmark website has no log in buttons (that I could find) to access my on-line account!
07.2022Mary
Christopher Powers @ Sunmark handled my current financial needs. He was professional and personable. I felt confident that all would go smoothly under his guidance and am very pleased. I highly recommend using their services.
06.2022Genevieve
They don't inform you of forgiveness options. When I made a late payment, customer service should have been on the phone or generating one of their several marketing emails advising me of a one month forgiveness option. Karen in customer service just emails you with nothing but negative comments regarding your payment. Also, I constantly get locked out of my account and give up. I can't tell you how much time I've spent calling CS to fix the login feature they keep disabling on you. But Member Resolution are no help at all! Update: I did speak to customer service about this yesterday and was told I can no longer qualify for a loan because I just passed the 30 day window that would have allowed me to qualify for a missed payment option. Karen called me after the fact. So again, not helpful, but thanks for responding.
04.2022Irene
I am having a horrible experience trying to get the assistance I need. I have spent a lot of time trying to get my account number as I have left it in NY. I also asked for a statement which I have never received since Sunmark to over. Not a happy banker. How can I get a phone number?
12.2021Amy
On hold forever, no answer. I need to find a new solution. This credit union’s customer service is consistently terrible. After being on hold for a LONG time I opted to get a call back. No response. If they can’t handle the volume they shouldn’t be buying up smaller credit unions. So very disappointed. Update: finally got through. According to the rep there is no way to easily get through to them and branches no longer can help by telephone. I was told to go to a shared branch. When I looked up where to go there were 0 in my area. .
09.2021Kaitlyn
Terrible service, hidden fees and OUTRAGEOUS interest charges. Unhelpful staff trying to resolve a loan while insane interest piled up daily. Will be moving all of my assets and never using this bank again.
09.2021m
Very happy with service at Sunmark. Hudson River Financial meager appears to be a good move. Helen at Mohegan Lake made everything easy!
07.2021Amy
Ever since changing to Sunmark, the service has been terrible - I've been trying for 3 days to get through by phone to get my new account number and still cannot get through. I cannot make an account for online banking without this information - I have no access to my account.
07.2021Carl
Great little Bank, Very feel at home atmosphere where everyone knows your name. Shared credit union branch so see if it is a shared branch as it is with mine. Staff is awesome on dealing with any issurs you may have and tellers are incredibly professional and courteous and always a pleasure to deal with.
07.2020Jeff
The staff here, at this branch in Lake Mohegan, have been so helpful (above and beyond) and knowledgeable about their establishment it almost defies belief. This CU is nothing like any bank or CU I've ever done business with before. It's as though they actually like both their jobs AND their customers: I highly recommend them, to a person they seem "in it together" and not hierarchical: They just want to get things done, and done properly.
07.2017