furniture store
Closed Now
Modern Rent to Own in High Point (13 Cloniger Dr Ste 2, NC 27360)
About:
We are a locally owned rent-to-own furniture, appliance, and electronic store. We offer 180 days same as cash pricing, flexible payment options, and NO CREDIT CHECKS!
Modern Rent to Own is located in High Point (North Carolina state) on the street of 13 Cloniger Dr Ste 2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13368844328. You can get more information from their website: http://www.mrto.com/. The coordinates that you can use in navigation applications to get to find Modern Rent to Own quickly are 35.866547, -80.070154. Scroll down to find out opening hours, reviews and other important information about Modern Rent to Own.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
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Amanda
Love my new air united it do the job
07.2022Amanda
Love my new air united it do the job
07.2022Amanda
Love my new air united it do the job
07.2022Lashanta
This is the worst company they lie, they called me 1000x a day. I had to block them from calling. Then they harassed my referral people acting as if I was late. I paid my furniture off. But I will never rent from this company ever again. Don’t do it. They are going to harass you. It got so bad, I told them to take me to court. They couldn’t because I wasn’t behind. The one in thomasville nc. They were in high point but moved to thomasville.
04.2022Lashanta
This is the worst company they lie, they called me 1000x a day. I had to block them from calling. Then they harassed my referral people acting as if I was late. I paid my furniture off. But I will never rent from this company ever again. Don’t do it. They are going to harass you. It got so bad, I told them to take me to court. They couldn’t because I wasn’t behind. The one in thomasville nc. They were in high point but moved to thomasville.
04.2022Lashanta
This is the worst company they lie, they called me 1000x a day. I had to block them from calling. Then they harassed my referral people acting as if I was late. I paid my furniture off. But I will never rent from this company ever again. Don’t do it. They are going to harass you. It got so bad, I told them to take me to court. They couldn’t because I wasn’t behind. The one in thomasville nc. They were in high point but moved to thomasville.
04.2022Maximos
This company is God awful for one reason. You can't miss a payment by even a few HOURS or they HARRASS you with multiple phone calls a day. On the Friday that my payment is owed they call me up to 5 times until I go make a payment. 5 times and the payment isn't even LATE YET! There have been times as well where I have called them and told them I would be late paying and they still harassed me. Do not go here.
03.2022Maximos
This company is God awful for one reason. You can't miss a payment by even a few HOURS or they HARRASS you with multiple phone calls a day. On the Friday that my payment is owed they call me up to 5 times until I go make a payment. 5 times and the payment isn't even LATE YET! There have been times as well where I have called them and told them I would be late paying and they still harassed me. Do not go here.
03.2022Maximos
This company is God awful for one reason. You can't miss a payment by even a few HOURS or they HARRASS you with multiple phone calls a day. On the Friday that my payment is owed they call me up to 5 times until I go make a payment. 5 times and the payment isn't even LATE YET! There have been times as well where I have called them and told them I would be late paying and they still harassed me. Do not go here.
03.2022Angelia
I have been satisfied with service all along. My problem is with the website. It has not been working in month's to be able to make payments. Is there a reason for this? Have reported the problem for the 3 months Im back with the same problem unable to make online payments. I have tried calling number listed on web site and called in to store asking for a corporate number? No one answers the phone nor will a phone call be returned. Considering the amount of turn over in those stores I would prefer to take my chances online. Is there a legitimate reason its still not working and if so why not take down banner offering online payments.
08.2021BOLD
Great customer service. Quick service & delivery. Definitely recommend them. Love my new mattress. It is everything I need. They gave honest recommendations about what I needed. Not just another sales pitch. The whole staff is awesome.
08.2021Angelia
I have been satisfied with service all along. My problem is with the website. It has not been working in month's to be able to make payments. Is there a reason for this? Have reported the problem for the 3 months Im back with the same problem unable to make online payments. I have tried calling number listed on web site and called in to store asking for a corporate number? No one answers the phone nor will a phone call be returned. Considering the amount of turn over in those stores I would prefer to take my chances online. Is there a legitimate reason its still not working and if so why not take down banner offering online payments.
08.2021BOLD
Great customer service. Quick service & delivery. Definitely recommend them. Love my new mattress. It is everything I need. They gave honest recommendations about what I needed. Not just another sales pitch. The whole staff is awesome.
08.2021Angelia
I have been satisfied with service all along. My problem is with the website. It has not been working in month's to be able to make payments. Is there a reason for this? Have reported the problem for the 3 months Im back with the same problem unable to make online payments. I have tried calling number listed on web site and called in to store asking for a corporate number? No one answers the phone nor will a phone call be returned. Considering the amount of turn over in those stores I would prefer to take my chances online. Is there a legitimate reason its still not working and if so why not take down banner offering online payments.
08.2021BOLD
Great customer service. Quick service & delivery. Definitely recommend them. Love my new mattress. It is everything I need. They gave honest recommendations about what I needed. Not just another sales pitch. The whole staff is awesome.
08.2021Paula
Good friendly service throughout. Michael the store manager is very Friendly, Knowledgeable, Respectful, and goes above and beyond to make customers happy. I have purchased multiple items since 2015 (very satisfied). I am Happy With All my Purchases. Fantastic service all round, delivery at stated time, delivery men very respectful and helpful. I Would not hesitate to recommend to others. Thank you Modern Home!
08.2020Andre
Great people who work there The workers make you feel welcome when you work into the store. Chris is a great guy.
08.2020Paula
Good friendly service throughout. Michael the store manager is very Friendly, Knowledgeable, Respectful, and goes above and beyond to make customers happy. I have purchased multiple items since 2015 (very satisfied). I am Happy With All my Purchases. Fantastic service all round, delivery at stated time, delivery men very respectful and helpful. I Would not hesitate to recommend to others. Thank you Modern Home!
08.2020Paula
Good friendly service throughout. Michael the store manager is very Friendly, Knowledgeable, Respectful, and goes above and beyond to make customers happy. I have purchased multiple items since 2015 (very satisfied). I am Happy With All my Purchases. Fantastic service all round, delivery at stated time, delivery men very respectful and helpful. I Would not hesitate to recommend to others. Thank you Modern Home!
08.2020Andre
Great people who work there The workers make you feel welcome when you work into the store. Chris is a great guy.
08.2020Andre
Great people who work there The workers make you feel welcome when you work into the store. Chris is a great guy.
08.2020Mrs
🤕I understand that there's the pre-sale personality and the after sale personality. I also am aware that managers have a role in the store. I originally had good experiences with salesperson. (The only female employee) But that didn't last. Upon morning of delivery. I was given a delivery window of 10am - 1pm The manager decided that the sales person didn't do a good job on my application. I found this out when I called at 1:30pm to see what happened to my delivery. Of course the manager is rude. 😟 Fast forward, the application is fine. Really 😟. I get my delivery 7:15pm. Only after I have been back and forth on the phone. Hence, I missed an entire day. The furniture gets damaged. Even the delivery personal are more professional than the manager. They take pictures. 😩Anyway I won't bother telling you the rest. But furniture returned and I am regretful I ever walked in the door.
08.2018William
Although there have been a few bad employees that were quite rude to me I must say that 3 employees made my experience with Modern Home a little better. The store manager Heath has always been kind and understanding of certain situations and worked with me on payments and times. Kevin was also always very helpful and was available for me anytime I needed to speak with someone about my contact agreements. And Toyia was always kind and understanding when she made calls
08.2018Mika
1. Last year this store sold me a dirty cardboard feeling after 1 month couch set. Because it was cash, they wouldn't exchange or refund it. 2. I came anyway to give then another chance. (I'll try to keep this brief but it's worth a book on How to Not Treat Customers in 2 Days). Friday night they were receiving a shipment during business hours. It took 4+ employees to argue about the content while we waited for help. 3. After 45 minutes of interruptions with the delivery guys talking to the sales woman while she's supposed to be helping customers, we pick our items reluctantly. 4. I'll tell you what the argument was about. A salesperson who wasn't there to pick up his personal part of the store shipment loaded extra pieces onto the truck. There were apprx 15 pieces when the store only ordered 9. They had no where to put it and mattresses were ALL OVER the store. So she finally told them to put the person's stuff back on the truck and send it on to Archdale where the truck was heading. They said he always orders his personal items like this. I even had time as the soap opera unfolded to ask was this the owner ordering personal items? They said no. While we waited, I started talking with my son about our Thanksgiving menu. I mean, why not? 5. In the meantime, in front of my son, there's cursing, constant interruptions, side chatter and cigarette smoke coming in the back door. FUN right? Did I mention the filthy grey dander-covered couch Burt tried to sell us? It set off our allergies but they said it was shampooed. 6. We pick new recliners then the sales lady says come back tomorrow. The weekly rates will be half price. She said come at 830, first come, first serve for free delivery. 7. I'm there at 8:45. She's not there yet but I mention jokingly, that the place looks great compared to last night. No one spoke out of the two male associates already there. I mention what I was there to pick up. The manager, says I have to order everything. I mentioned to him that she said only one recliner is coming from another store. The other is here on the floor. Burt, the manager said I don't know what you're talking about, wait for her. No one speaks. Employees come in grumbling and cursing to each other but no one asks if I've been helped. Not even a good morning nod. 8. She comes in after 9am with her hair bonnet on. I mentioned it to her just in case she forgot but she knew it. She sat down all her hair supplies on the counter, talked to her coworkers, answered her cell phone, and put hair foam in her hair while I waited at the counter with her. Then replies to the computer that her hair still looks like Sh**. 9. She takes my app then says it'll be 3 times what the price tags said after the half price sale. I asked why. She explained that I told several associates that I'm going to take the items back after Thanksgiving. I said yes if they're poor quality like the last sofa/loveseat set I purchased from you all. She said that's a temporary rental which requires one month deposit. I asked for the manager. 10. A man who'd been standing at a computer since I arrived (who heard/saw EVERTHING) came over and reiterated the store policy. I asked to see a contract. He said I haven't paid yet. I said I'm trying to be an informed consumer. Who pays then reads a contract? He said ma'am I'm not trying to be harsh but you're trying to get something for nothing. You have to cover the costs of my guys going out there. I said it says free delivery up there on the wall. He walked away. 11. I finally left after he made a scene in front of customers who'd just walked in. 12. I called the "cooperate" store. The guy pretended to be a manager but when he realized I wouldn't come all the way to Greensboro to spend money at his store, he never called back with a resolution. 13. Thus, I'm detailing this here because no one should be treated like this. Whatever policies or changes should be explained and reviewed that night, not the next day. I can't make this stuff up. Unbelievable.
08.2018Mrs
🤕I understand that there's the pre-sale personality and the after sale personality. I also am aware that managers have a role in the store. I originally had good experiences with salesperson. (The only female employee) But that didn't last. Upon morning of delivery. I was given a delivery window of 10am - 1pm The manager decided that the sales person didn't do a good job on my application. I found this out when I called at 1:30pm to see what happened to my delivery. Of course the manager is rude. 😟 Fast forward, the application is fine. Really 😟. I get my delivery 7:15pm. Only after I have been back and forth on the phone. Hence, I missed an entire day. The furniture gets damaged. Even the delivery personal are more professional than the manager. They take pictures. 😩Anyway I won't bother telling you the rest. But furniture returned and I am regretful I ever walked in the door.
08.2018William
Although there have been a few bad employees that were quite rude to me I must say that 3 employees made my experience with Modern Home a little better. The store manager Heath has always been kind and understanding of certain situations and worked with me on payments and times. Kevin was also always very helpful and was available for me anytime I needed to speak with someone about my contact agreements. And Toyia was always kind and understanding when she made calls
08.2018Mika
1. Last year this store sold me a dirty cardboard feeling after 1 month couch set. Because it was cash, they wouldn't exchange or refund it. 2. I came anyway to give then another chance. (I'll try to keep this brief but it's worth a book on How to Not Treat Customers in 2 Days). Friday night they were receiving a shipment during business hours. It took 4+ employees to argue about the content while we waited for help. 3. After 45 minutes of interruptions with the delivery guys talking to the sales woman while she's supposed to be helping customers, we pick our items reluctantly. 4. I'll tell you what the argument was about. A salesperson who wasn't there to pick up his personal part of the store shipment loaded extra pieces onto the truck. There were apprx 15 pieces when the store only ordered 9. They had no where to put it and mattresses were ALL OVER the store. So she finally told them to put the person's stuff back on the truck and send it on to Archdale where the truck was heading. They said he always orders his personal items like this. I even had time as the soap opera unfolded to ask was this the owner ordering personal items? They said no. While we waited, I started talking with my son about our Thanksgiving menu. I mean, why not? 5. In the meantime, in front of my son, there's cursing, constant interruptions, side chatter and cigarette smoke coming in the back door. FUN right? Did I mention the filthy grey dander-covered couch Burt tried to sell us? It set off our allergies but they said it was shampooed. 6. We pick new recliners then the sales lady says come back tomorrow. The weekly rates will be half price. She said come at 830, first come, first serve for free delivery. 7. I'm there at 8:45. She's not there yet but I mention jokingly, that the place looks great compared to last night. No one spoke out of the two male associates already there. I mention what I was there to pick up. The manager, says I have to order everything. I mentioned to him that she said only one recliner is coming from another store. The other is here on the floor. Burt, the manager said I don't know what you're talking about, wait for her. No one speaks. Employees come in grumbling and cursing to each other but no one asks if I've been helped. Not even a good morning nod. 8. She comes in after 9am with her hair bonnet on. I mentioned it to her just in case she forgot but she knew it. She sat down all her hair supplies on the counter, talked to her coworkers, answered her cell phone, and put hair foam in her hair while I waited at the counter with her. Then replies to the computer that her hair still looks like Sh**. 9. She takes my app then says it'll be 3 times what the price tags said after the half price sale. I asked why. She explained that I told several associates that I'm going to take the items back after Thanksgiving. I said yes if they're poor quality like the last sofa/loveseat set I purchased from you all. She said that's a temporary rental which requires one month deposit. I asked for the manager. 10. A man who'd been standing at a computer since I arrived (who heard/saw EVERTHING) came over and reiterated the store policy. I asked to see a contract. He said I haven't paid yet. I said I'm trying to be an informed consumer. Who pays then reads a contract? He said ma'am I'm not trying to be harsh but you're trying to get something for nothing. You have to cover the costs of my guys going out there. I said it says free delivery up there on the wall. He walked away. 11. I finally left after he made a scene in front of customers who'd just walked in. 12. I called the "cooperate" store. The guy pretended to be a manager but when he realized I wouldn't come all the way to Greensboro to spend money at his store, he never called back with a resolution. 13. Thus, I'm detailing this here because no one should be treated like this. Whatever policies or changes should be explained and reviewed that night, not the next day. I can't make this stuff up. Unbelievable.
08.2018Mrs
🤕I understand that there's the pre-sale personality and the after sale personality. I also am aware that managers have a role in the store. I originally had good experiences with salesperson. (The only female employee) But that didn't last. Upon morning of delivery. I was given a delivery window of 10am - 1pm The manager decided that the sales person didn't do a good job on my application. I found this out when I called at 1:30pm to see what happened to my delivery. Of course the manager is rude. 😟 Fast forward, the application is fine. Really 😟. I get my delivery 7:15pm. Only after I have been back and forth on the phone. Hence, I missed an entire day. The furniture gets damaged. Even the delivery personal are more professional than the manager. They take pictures. 😩Anyway I won't bother telling you the rest. But furniture returned and I am regretful I ever walked in the door.
08.2018William
Although there have been a few bad employees that were quite rude to me I must say that 3 employees made my experience with Modern Home a little better. The store manager Heath has always been kind and understanding of certain situations and worked with me on payments and times. Kevin was also always very helpful and was available for me anytime I needed to speak with someone about my contact agreements. And Toyia was always kind and understanding when she made calls
08.2018Mika
1. Last year this store sold me a dirty cardboard feeling after 1 month couch set. Because it was cash, they wouldn't exchange or refund it. 2. I came anyway to give then another chance. (I'll try to keep this brief but it's worth a book on How to Not Treat Customers in 2 Days). Friday night they were receiving a shipment during business hours. It took 4+ employees to argue about the content while we waited for help. 3. After 45 minutes of interruptions with the delivery guys talking to the sales woman while she's supposed to be helping customers, we pick our items reluctantly. 4. I'll tell you what the argument was about. A salesperson who wasn't there to pick up his personal part of the store shipment loaded extra pieces onto the truck. There were apprx 15 pieces when the store only ordered 9. They had no where to put it and mattresses were ALL OVER the store. So she finally told them to put the person's stuff back on the truck and send it on to Archdale where the truck was heading. They said he always orders his personal items like this. I even had time as the soap opera unfolded to ask was this the owner ordering personal items? They said no. While we waited, I started talking with my son about our Thanksgiving menu. I mean, why not? 5. In the meantime, in front of my son, there's cursing, constant interruptions, side chatter and cigarette smoke coming in the back door. FUN right? Did I mention the filthy grey dander-covered couch Burt tried to sell us? It set off our allergies but they said it was shampooed. 6. We pick new recliners then the sales lady says come back tomorrow. The weekly rates will be half price. She said come at 830, first come, first serve for free delivery. 7. I'm there at 8:45. She's not there yet but I mention jokingly, that the place looks great compared to last night. No one spoke out of the two male associates already there. I mention what I was there to pick up. The manager, says I have to order everything. I mentioned to him that she said only one recliner is coming from another store. The other is here on the floor. Burt, the manager said I don't know what you're talking about, wait for her. No one speaks. Employees come in grumbling and cursing to each other but no one asks if I've been helped. Not even a good morning nod. 8. She comes in after 9am with her hair bonnet on. I mentioned it to her just in case she forgot but she knew it. She sat down all her hair supplies on the counter, talked to her coworkers, answered her cell phone, and put hair foam in her hair while I waited at the counter with her. Then replies to the computer that her hair still looks like Sh**. 9. She takes my app then says it'll be 3 times what the price tags said after the half price sale. I asked why. She explained that I told several associates that I'm going to take the items back after Thanksgiving. I said yes if they're poor quality like the last sofa/loveseat set I purchased from you all. She said that's a temporary rental which requires one month deposit. I asked for the manager. 10. A man who'd been standing at a computer since I arrived (who heard/saw EVERTHING) came over and reiterated the store policy. I asked to see a contract. He said I haven't paid yet. I said I'm trying to be an informed consumer. Who pays then reads a contract? He said ma'am I'm not trying to be harsh but you're trying to get something for nothing. You have to cover the costs of my guys going out there. I said it says free delivery up there on the wall. He walked away. 11. I finally left after he made a scene in front of customers who'd just walked in. 12. I called the "cooperate" store. The guy pretended to be a manager but when he realized I wouldn't come all the way to Greensboro to spend money at his store, he never called back with a resolution. 13. Thus, I'm detailing this here because no one should be treated like this. Whatever policies or changes should be explained and reviewed that night, not the next day. I can't make this stuff up. Unbelievable.
08.2018