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FedEx Office Print & Ship Center in Beachwood (27450 Chagrin Blvd, OH 44122)
About:
FedEx Office in Beachwood, OH provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
FedEx Office Print & Ship Center is located in Beachwood (Ohio state) on the street of 27450 Chagrin Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12162922679. You can get more information from their website: https://local.fedex.com/en-us/oh/beachwood/office-1231?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT. The coordinates that you can use in navigation applications to get to find FedEx Office Print & Ship Center quickly are 41.461633, -81.485329. Scroll down to find out opening hours, reviews and other important information about FedEx Office Print & Ship Center.
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Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
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Matthew
Long lines, understaffed. Service ok.
08.2022Antoine
Worst, most disrespectful service ever. I am truly embarrassed at the service that my wife and I received, in addition to the disrespect of an older customer who came in after us. Date of service was Saturday June 25, 2022 at 11:15 AM. Out of the three young men working only the taller young man seemed to show respect to customers. The other two young men, both smaller in stature, were very rude and lacked any knowledge of the products available. We wanted to get a print out of a map and have it laminated; however what we received was a demand for us to go pick up the large print from the printer "its over there, go get it", the clerk would not listen and discuss the project, he just hit a few keys and then print. They did not know how much the product would cost and were unable to tell me when the laminating machine would be back up and running. We also greeted the clerk upon our entrance and exit and we did not receive a response to either. If you want great service, go to the Fed Ex store in Mayfield Hts.
07.2022Samantha
Great service- I was near in tears having difficulty printing something with an unusual formatting, and Michael at this location was so kind and took a lot of time and made sure it was perfect for me. Thank you!!
07.2022Irene
Best service you can get !!!! I love to come here !! Simon and Michael was help me out during pandemic time when I can’t come inside!!! They was going out and take from my car package!! The the best people in the world !! Company need more people like they are!! Thank you from bottom on my heart for outstanding customer service !!! No place can’t be better!! And I meet other employees who is excellent also !! For 30 years in Clevland I never had better customer service!!
04.2022Caitlin
I come to this location often, out of convenience. It’s unfortunately that I see the same woman here a lot, and she’s always nasty to me when I come in.
03.2022Tiana
Very friendly and professional staff. If you run into an issue they go out of their way to see that it’s fixed.
02.2022Matt
This is my first time ever posting a Google review but the female assistant manager working today certainly earned this 1-star rating. She was incredibly rude and argumentative. You would think with a 3.1 rating they would put more effort into improving customer service.
08.2021Queen
According to Frederick Smith, Chairman, and CEO of FedEx, each employee must act with integrity to maintain a safe workplace that values diversity, inclusion, and respect. This review highlights the need for the administration to enforce the code of conduct set by Mr. Smith. It also draws attention to the need for additional training on professionalism and supervision for continuous improvement. On May 29, 2021, I visited the FedEx office location at 27450 Chagrin Blvd, Beachwood, Ohio 44122 in the afternoon. Upon arrival, I greeted John, who is a clerk, approximately three times making sure to apply wait time between each greeting. John, however, did not respond to my greeting with a greeting. This action is deemed disrespectful in almost all cultures as it shows a lack of acknowledgment. Another employee overheard the interaction and assisted me after John walked away from the service area while making negative comments. John does not work in a vacuum. He is part of a company that enables or constrains his actions while on the clock. CEO and Chairman Fredrick Smith describes high standards for conduct that guide the behaviors of his team members. The goal is not just to set standards but to enforce them so inclusion, diversity, and respect become the reality for all.
08.2021Jamie
Woman at the front desk was unbelievably rude. I was trying to track a package that was delivered to me but that I wasn’t home to sign for. I requested to pick it up in Beachwood but was unable to confirm where or when to pick it up. I tried asking for help very calmly and politely and this woman treated me like I was inept. When I said that I didn’t understand why she couldn’t provide tracking info, she said “maybe you’re not meant to understand.” Never going back.
08.2021Ruth
I will never step foot in this organization again. The staff do not acknowledge you or when I come in for copies they take for granted that you know how to run there machines and just give you a key. Very disorganized and when you come in for a document to be created and they feel it's to difficult they brush you off. The staff do not listen. The staff I dealt with was Toni Vince and Simone they just looked at me like they did not know what I was talking about I stood at the counter for 30 minutes stating I wanted my document in a pamphlet form but they wanted to do it there way I had this document printed at Cleveland Heights Library and the staff helped and assisted me to print out my document in form of a pamphlet the staff was very helpful the librarian did exactly what I wanted Take your document and business elsewhere. All I have to say Kinko was the best and they delivered quality work and offer advice and other ways to print or give you quality print and product The staff there suck
08.2018