Polo Ralph Lauren Factory Store in Burbank (9911 Avon Lake Rd Suite 100, OH 44214)
About:
Shop the Polo Ralph Lauren Factory Store for exceptional values on the latest styles for men, women and children
Polo Ralph Lauren Factory Store is located in Burbank (Ohio state) on the street of 9911 Avon Lake Rd Suite 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1330-948-6550. You can get more information from their website: https://stores.poloralphlaurenfactorystore.com/us/oh/burbank/9911-avon-lake-road?y_source=1_ODUxNzg5MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Polo Ralph Lauren Factory Store quickly are 41.002266, -81.995712. Scroll down to find out opening hours, reviews and other important information about Polo Ralph Lauren Factory Store.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Offerings
- amenities.offerings.sells_clothing_for_men
- amenities.offerings.sells_clothing_for_women
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
M
It’s 6:30 pm on Friday night. Closed. Google time shows store open till 7 pm.
11.2022Andrew
I have already detailed my experience with this store to Polo corporate; however, the staff at this store are disrespectful and intrusive.
10.2022Pinku
Great place. The exchange policy was lovely
08.2022Nali
Great staff and very helpful. Great personalities and vibe.
06.2022Joan
I have shopped Ralph Lauren Outlet from the inception of this prototype. My experience at this location was not what I expected. It certainly is not worth the ride!
04.2022dave
Super high prices for a large selection of last years items. This store is only a good choice when they are having 50-60% off sales, other than that don't waste your time here.
12.2021John
Completely taken back how my Wife and I where treated after we wanted to exchange two Medium sweaters for a large my son bought me for Christmas. All we wanted to do is exchange the exact same sweaters for different size. I have bought countless merchandise form this store and also the Grove City outlet. No I did not have a receipt as it where a gift. After talking to several associates and a Manager, they would have none of it. STORE POLICY. Period.... I have been a Manager for over thirty years and have always had the flexibly to satisfy a customer at my discretion. There was no reason to alienate and upset a customer over something so trivial. Update. Took a ride to Ralph Lauren Outlet in Grove City to try my luck there ( we live in the middle). Night and Day difference. They made the exchange happily. Hard to believe they were the same store. Thank you Grove City for knowing how to treat a Customers.
12.2020katie
I tried to exchange an expensive gift, I had tried it on directly out of the box and after realizing it was too big placed it directly back into the box I received it in. The gentleman at the register (supposedly the manager) said “I cannot take this back because it has a white hair on it”. In addition to that I had another return for a different size for a gift my grandson. A staff member took it along with the price tag to scan to see if they had the size I needed. She came back and said they had none in that size. She looked like a deer in headlights when she didn’t have the price tag with it. Which then made it difficult to exchange. How the heck did she scan it to see if there was another one available without the tag???? VERY DISAPPOINTED!!! EXTREMELY POOR CUSTOMER SERVICE! I’ve worked in customer service for over 20 years. I can’t imagine putting anyone ESPECIALLY a manager in that kind of position that is that inexperienced not to know how to work with customers. I will be happy to go and spend good money that I or a family member worked hard for elsewhere!!!
12.2019emily
wanted to simply give two pennies so I wouldn’t get .98 cents in change. Had stood there for three employees to stare at the screen of why they couldn’t type in $8 to give back. Couldn’t make it any more clear on the return and they were standing there with a blank face. Was trying to be nice until I was given attitude for simply trying to help them out. Was in a few hours previous and was perfectly fine with getting in and out with three different women who were great
12.2018Michael
Just another outlet mall store. Nothing remarkable, but the location is great if you have other shopping to do.
12.2017