gas station
Closed Now
Shell in Columbus (3970 Morse Rd, OH 43219)
About:
Shell is located in Columbus (Ohio state) on the street of 3970 Morse Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1614-476-5447. You can get more information from their website: https://find.shell.com/us/fuel/10004751-3970-morse-rd. The coordinates that you can use in navigation applications to get to find Shell quickly are 40.058067, -82.911004. Scroll down to find out opening hours, reviews and other important information about Shell.
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Available amenities
Amenities
- Toilets
Offerings
- amenities.offerings.has_car_wash
- amenities.offerings.sells_gas_diesel
- amenities.offerings.has_full_service_gas
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Russ
I went in after spending $120 in fuel, to use the rest room. It's 930pm, sign on it says closed. I asked is there a key? No, we shut them down for 3rd shift. I said well, 930 isn't 3rd shift and had I know that, I would of went to BP and dumped a Ben Franklin and Andrew Jackson on fuel. Super rude. Why on earth would you close your restroom? Lock it and have the clerk give you a key. Limit it to paying customers, but just closing it is asinine.
10.2022Peter
Will not let customers use the restroom. $5 for tuna sandwich. Over $2 for a coffee. No wonder I've always gone somewhere else.
07.2022James
I put $2 in quarters in the air machine , but the machine not work. So I went inside the station and told the light skin , heavy set, women with glasses what happened. With an attitude she advised me that the air machine is not theirs and I have to call the number that’s on the air pump machine. I go back out to look for a number, but there is no number on the machine. I go back inside to tell her there is no number , and she is sitting down behind the counter playing on her phone , not even thinking about acknowledging me. I say “excuse me ma’am” 2 times before she looks up from her phone screen. I tell her there is no number on there , and that she states “well it’s supposed to be” and I state “well there isn’t”. I asked her is there any way to put a sign up on the machine to let others know that the machine is broke. She then stated “it was a sign up but somebody tore it down.” I then asked , so you don’t care if people are just losing their money? She said “nope”. I said wow ..”that’s pretty lazy” and she said “your momma” ..I then left the store
06.2022Ejartu
An incident happened at this gas station and the assistant manager lied about it! She told a bold face to the police officer and an innocent black man spent 2 night in jail because of her. We requested to watch the camera and the assistant manager lied, stating there is no camera. Please if anyone were there that night, call the police please.
03.2022Joseph
Workers need to be educated on how customers can purchase lottery tickets, some lady at the register said you can only purchase lottery tickets with cash which is not true. You can purchase tickets with a debit card in Ohio, I recommend everyone go to the BP gas stations right across the street for all purchases !
03.2022Bench
The one thing that stuck out was the cheeky customer who advised the cashier to omit any polite experience between me and the cashier earlier. Besides nearby bachelor gangs, this is a good place with good goods. You can drive a car West on Morse Rd without a traffic light. But somebody networking reputation crackdowns? That's not helping anyone get a Lamborghini, but I guess I see why they think it can.
11.2021Viv
2nd time in under a week I found this place closed with a sign saying will return in 5 minutes... Really turned into 15-20 minutes...To the owner, simply put, there is a Shell always open and never disrespects customers...
11.2019Ismahan
I love this gas station and everyone that works there specially this young lady that works in the morning and I need to get her name very sweet girl I only have one hand right now because of my surgery and she’s able to help me with my coffee and anything else I need help with she helped me to my car, there always nice and always kind the store is always clean they have the best customer service I’ve ever seen in my life so I love this location and I would never go anywhere else to get my coffee. Today a lot of Businesses forget the meaning of good customer service and this gas station they know the meaning of good customer service I give you guys 100 stars thank you
11.2019J.R.
Tonight my fiance and I stopped in to use the restroom and buy refreshments. My fiance went inside and used the restroom while I waited in the car. Then I went in and was informed that the bathrooms are closed during 3rd shift! We have been coming to this gas station every weekend we play Pokemon Go for the last year. The salesperson at the counter yelled at me and told me the restrooms were closed on third shift. When I asked when this new rule was instituted he just stared at me, mouth agape. When I pointed out that my fiance had just been in the sale person yelled at me that couldn't hear me. I repeated myself 3 times, each time closer to the counter. I finally walked out. We will never be patrons at this gas station again. And I will also be leaving reviews on Facebook and Twitter. What a disgraceful lack of service!
11.2019Cheryl
The car wash malfunctioned and didn't wash my car. I went inside for a refund, only to be told by Roger, the senior attendant on duty, that he could not issue a refund because I had received a .55 discount on gas when I purchased the $8 car wash. I did some simple math and asked him to just refund $7.45 to my credit card. He reiterated that he could not do so. He said "the boss" would have to handle it. This person apparently had the day off. He did offer to restart the car wash, except he could not find the key. So now I have to call someone named Angie tomorrow to get my refund. Seriously? Please train your people to handle basic customer service transactions! If you can't give them the authority to issue refunds, then have a supervisor on duty. Oh - and teach them how to maintain the car wash, including where to store the key.
11.2017