Dairy Queen Grill & Chill in Cuyahoga Falls (715 Portage Trail, OH 44221)

3.6 (20 reviews)

About:

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.


Dairy Queen Grill & Chill is located in Cuyahoga Falls (Ohio state) on the street of 715 Portage Trail. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13309280246. You can get more information from their website: https://www.dairyqueen.com/us-en/Locator/Detail/?localechange=1&store-id=14299&y_source=1_ODk5NTc5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Dairy Queen Grill & Chill quickly are 41.140125, -81.492250. Scroll down to find out opening hours, reviews and other important information about Dairy Queen Grill & Chill.

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Show menu

Available amenities

Crowd

  • Family friendly
  • Groups

Payments

  • NFC mobile payments

Amenities

  • Good for kids
  • High chairs
  • Toilets

Offerings

  • Coffee
  • Kids' menu
  • Quick bite

Atmosphere

  • Casual

Highlights

  • Fast service

Popular for

  • Lunch
  • Dinner
  • Solo dining

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating

Dining options

  • Lunch
  • Dinner
  • Dessert
  • Seats

Service options

  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeaway
  • Dine-in

Unavailable amenities

Dairy Queen Grill & Chill doesn't have any unavailable amenities.

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Reviews about Dairy Queen Grill & Chill - 20

Cherie

Ordered through drive thru, was pulled forward to wait for food and forgotten. Went in 5 minutes later and food was already cold as we tried it as we pulled away. Daughters cone was destroyed on bottom also.

07.2022

Cherie

Ordered through drive thru, was pulled forward to wait for food and forgotten. Went in 5 minutes later and food was already cold as we tried it as we pulled away. Daughters cone was destroyed on bottom also.

07.2022

Kay

Out of all the Diary Queen locations near me, I'd drive extra to get to the one on Portage Trail. It's a new building, fire pit outside and comfortable inside. We got a Chicken strip basket and an A1 burger, and ate inside. Food came out within 5 minutes and was hot. Chicken was much bigger than the strips at other Dairy Queens and I had more onion rings too. Best part was the bread. I'm use to getting a slice of Texas toast, usually not toasted, not cut, not buttered, just thrown in on top the Chicken. This place, it was grillled...buttered, cut, and tasted so good! It's little things like that, that you notice. Burger was hot, juicy and perfect. Staff was nice, and in general everything was great. We'll definitely drive extra to go to this one!

07.2022

Richard

New facility is great but the speed bumps are so jarring it shakes the contents of my car around. The most aggressive bumps for a lot that doesn't have a straight shot cut through where people can zip through. Needlessly aggressive. Person over intercom could have been nicer. A sign for picking up a mobile order to have to come inside before getting to the speaker would be nice considering you have to pull back on to portage and loop back in. Customer service is definitely a 1 star, the facility was the only reason it got a 2.

07.2022

April

Awful. There were teenage workers standing around chatting and staring at each other. Lobby was not busy and when I asked about my pickup order they said it was not ready and they did not know how long it would take to make 3 blizzards. How do you not know how long it takes to make a blizzard? You work there?

07.2022

Kay

Out of all the Diary Queen locations near me, I'd drive extra to get to the one on Portage Trail. It's a new building, fire pit outside and comfortable inside. We got a Chicken strip basket and an A1 burger, and ate inside. Food came out within 5 minutes and was hot. Chicken was much bigger than the strips at other Dairy Queens and I had more onion rings too. Best part was the bread. I'm use to getting a slice of Texas toast, usually not toasted, not cut, not buttered, just thrown in on top the Chicken. This place, it was grillled...buttered, cut, and tasted so good! It's little things like that, that you notice. Burger was hot, juicy and perfect. Staff was nice, and in general everything was great. We'll definitely drive extra to go to this one!

07.2022

Richard

New facility is great but the speed bumps are so jarring it shakes the contents of my car around. The most aggressive bumps for a lot that doesn't have a straight shot cut through where people can zip through. Needlessly aggressive. Person over intercom could have been nicer. A sign for picking up a mobile order to have to come inside before getting to the speaker would be nice considering you have to pull back on to portage and loop back in. Customer service is definitely a 1 star, the facility was the only reason it got a 2.

07.2022

April

Awful. There were teenage workers standing around chatting and staring at each other. Lobby was not busy and when I asked about my pickup order they said it was not ready and they did not know how long it would take to make 3 blizzards. How do you not know how long it takes to make a blizzard? You work there?

07.2022

Alma

Clean. Newly remodeled. Two lanes at the drive thru. Cute sitting area with a fire place. They have a dairy free option in the freezer. Coconut based dilly bar.

06.2022

Alma

Clean. Newly remodeled. Two lanes at the drive thru. Cute sitting area with a fire place. They have a dairy free option in the freezer. Coconut based dilly bar.

06.2022

Tiffany

Routinely bad service. Remodeled with with two drive thru's so twice the orders to mess up. I don't want my ice cream first and then wait 15 minutes for the food, I'd like to eat first. Why ask what sauces, etc I would like when I never receive them. I live in the neighborhood and have been here on several occasions all with poor service and finally decided to review. Also grossed out after the girl in the drive thru asked to have a bag back because they put someone's order in it too. I already dug a couple of my onion rings out, hope they threw the rest of the bag away.

04.2022

Tiffany

Routinely bad service. Remodeled with with two drive thru's so twice the orders to mess up. I don't want my ice cream first and then wait 15 minutes for the food, I'd like to eat first. Why ask what sauces, etc I would like when I never receive them. I live in the neighborhood and have been here on several occasions all with poor service and finally decided to review. Also grossed out after the girl in the drive thru asked to have a bag back because they put someone's order in it too. I already dug a couple of my onion rings out, hope they threw the rest of the bag away.

04.2022

Amanda

This clean restaurant looks amazing and awesome! Everything is so well kept and clean. All the staff members are nice there also, so check this awesome place out you guys!

03.2022

Amanda

This clean restaurant looks amazing and awesome! Everything is so well kept and clean. All the staff members are nice there also, so check this awesome place out you guys!

03.2022

Diadactyl

Worth the drive, this place is great. Wonderful service and good food quality, fast & friendly service, You're tearing me apart Lisa. Oh hai Mark.

02.2022

L

Stopped into the new dq today and was super impressed. The young ladies working were awesome. She noticed right away my blizzard was made wrong and corrected it. All super sweet and polite.

02.2022

Diadactyl

Worth the drive, this place is great. Wonderful service and good food quality, fast & friendly service, You're tearing me apart Lisa. Oh hai Mark.

02.2022

L

Stopped into the new dq today and was super impressed. The young ladies working were awesome. She noticed right away my blizzard was made wrong and corrected it. All super sweet and polite.

02.2022

Kayla

We had the best service today! We originally purchased a cake for a friend’s anniversary at the Stow location and received a tragic looking cake and tried to have it fixed there, only to have it given back looking worse. So we called the Portage Trail location and asked if they could fix it and they told us they had a cake decorator and could do it no problem. When we arrived, they were more than happy to take care of us. They gave us a bigger cake at no charge and beautifully wrote on it!! I am so pleased and will definitely come here for any further cakes. (First cake is Stow, second cake is Portage Trail)

09.2021

Kayla

We had the best service today! We originally purchased a cake for a friend’s anniversary at the Stow location and received a tragic looking cake and tried to have it fixed there, only to have it given back looking worse. So we called the Portage Trail location and asked if they could fix it and they told us they had a cake decorator and could do it no problem. When we arrived, they were more than happy to take care of us. They gave us a bigger cake at no charge and beautifully wrote on it!! I am so pleased and will definitely come here for any further cakes. (First cake is Stow, second cake is Portage Trail)

09.2021

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Opening Hours:

Closed Now
  • Monday 10:30 AM - 10:00 PM
  • Tuesday 10:30 AM - 10:00 PM
  • Wednesday 10:30 AM - 10:00 PM
  • Thursday 10:30 AM - 10:00 PM
  • Friday 10:30 AM - 10:00 PM
  • Saturday 10:30 AM - 10:00 PM
  • Sunday 11:00 AM - 10:00 PM

Ratings:

  • google logo
    4.3
    Total votes: 958
    Votes distribution:
    1: 38
    2: 30
    3: 107
    4: 255
    5: 528

Location/Contacts:

Network:

  • This place is part of the Dairy Queen Grill & Chill. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 09-08-2022 06:00:40