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Firestone Complete Auto Care in Kent (202 E Main St, OH 44240)
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Firestone Complete Auto Care is located in Kent (Ohio state) on the street of 202 E Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1330-474-3153. You can get more information from their website: https://local.firestonecompleteautocare.com/ohio/kent/202-e-main-st/. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 41.153482, -81.356058. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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- Wheelchair-accessible entrance
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Nicolas
Great group of people but I was there for 3 hours for 4 new tires
12.2022Mo
I had an appointment for yesterday at 12pm to get my brakes changed. They told me it would take them several hours to look at it and fix it. Took it to Midas down the road without an appointment and they saw it right away. What's the point of the appointment? Service: Brake service & repair
11.2022Julie
Janelle and Dan were both very helpful and communicative throughout my car repair process. They replaced my tires efficiently and I am happy with the service I received. They have temporary store hours posted on a paper on their front door that do not match the hours posted online, so be aware of this before planning your visit. I ended up arriving before they opened due to this mismatch, but was able to use place my key in the drop box and leave without having to wait around until they opened. Service: Tires
10.2022T
Quoted over $700 for tires and $535 for shocks and mounts. I called around and found same quality tires for $540...suddenly they said we'll match that. Hmm...why didn't you just give me a decent price to begin with? Oh yeah, because the salesman puts the extra in his pocket? I took the car to 2 other places...the shocks were NOT bad neither were the mounts. So they were going to OVERCHARGE by nearly $200 for the tires and tried to sell repairs I didn't need. When I called back I got some lip service about how "I didn't say you needed the shocks now, I said we'd recommend it"...no...not what he said. Pretty slimy. Now I'm guessing I probably only needed 2 tires and not 4, and even still I would rather have given the business to a trustworthy place. BUYER BEWARE! ...unless you want to overpay and pay for repairs that you don't need. Service: Tires
10.2022Charles
Fantastic experience. I'm not from the area and had a tire blow out on the interstate. Due to the time of the day I was concerned that I would not be able to have a tire put on. After speaking with the Juliette, she said as long as I was able to be towed there before it was too late they would be able to put a tire on. When I arrived with the tow truck they were able to put a new tire on in about 30 minutes, which was a huge help, having 2 small children with. This place is first rate. Service: Tires
09.2022John
I had a appointment to get my Tires replaced..they could of cancelled the appointment if they didn't have the tires in stock.I went there and they couldn't help me or order the tires I needed but they had them online advertised and confirmed the appointment .I basically got the run around to find out they didn't have something..Went with Tire Choice not only do they order the tires for the appointment..They let me know when they arrive .I will never schedule another appointment here again .
09.2022It's
Dan and Steve are great. We had a wonderful experience. With a kid in college money can be tight. They did an excellent job at ascertaining what needed to be done and not adding anything else to the bill like some other places we will definitely use them again
08.2022Casual
Definitely would not recommend. They overcharge their prices and are very uncommunicative. They said they were going to have parts for me to fix the car and weeks went by without any word while my car fell apart. I ask them to take a look again and they charge me and pretend I didn't ask them to get the parts in. Employees there don't seem to really care about fixing your car- just trying to get you to spend as much money as possible.
07.2022Steve
Do not go to this branch,I was told when I got a fron end alignment that I could bring it back anytime within 6 Mos for a realignment even if I put new parts on it. So when I took it back 3 Months later Dan wouldn't do the realignment unless I paid again... he also said that he was the manager.(which he isn't) when I got the alignment Steve was the one I talked to. Crooks!!! Crooks!!!! Crooks!!!!!
07.2022David
I needed new front tires. My regular mechanic recommend this place. I called a few other places and they quoted me a few hundred dollars higher (one place over double) for comparable tires. When I got there, they discovered the quoted tires were not in stock. They made it right, put on better ones, and honored their initial quote price. Seating area was clean. Reception and service was very good. Service was timely. I would not hesitate going back in the future.
05.2022