cell phone store
Closed Now
T-Mobile in Kettering (2132 E Dorothy Ln, OH 45420)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Kettering (Ohio state) on the street of 2132 E Dorothy Ln. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19372033650. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-kettering-oh-45420-2soz?utm_source=google&utm_medium=lastmile&utm_campaign=2SOZ. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 39.701624, -84.124410. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Brit
Absolutely ridiculous 💯 They will tell you, you're good on your plan & give you a due date & then all of a sudden your service gets shut off. Why tell a customer they are good, then their service gets shut off. Go to cricket. I haven't had any problems with them like T-Mobile.
08.2022Brit
Absolutely ridiculous 💯 They will tell you, you're good on your plan & give you a due date & then all of a sudden your service gets shut off. Why tell a customer they are good, then their service gets shut off. Go to cricket. I haven't had any problems with them like T-Mobile.
08.2022Brit
Absolutely ridiculous 💯 They will tell you, you're good on your plan & give you a due date & then all of a sudden your service gets shut off. Why tell a customer they are good, then their service gets shut off. Go to cricket. I haven't had any problems with them like T-Mobile.
08.2022Brit
Absolutely ridiculous 💯 They will tell you, you're good on your plan & give you a due date & then all of a sudden your service gets shut off. Why tell a customer they are good, then their service gets shut off. Go to cricket. I haven't had any problems with them like T-Mobile.
08.2022Brit
Absolutely ridiculous 💯 They will tell you, you're good on your plan & give you a due date & then all of a sudden your service gets shut off. Why tell a customer they are good, then their service gets shut off. Go to cricket. I haven't had any problems with them like T-Mobile.
08.2022Joy
All staff very helpful especially will.i didn't know really what I needed and they were so helpful . I can't recommend them enough. Everyone in store was cheerful to. Next day I went back and they helped me enter phone numbers into phone. Thank you for being so kind to a older customer. Will you as great!
06.2022Joy
All staff very helpful especially will.i didn't know really what I needed and they were so helpful . I can't recommend them enough. Everyone in store was cheerful to. Next day I went back and they helped me enter phone numbers into phone. Thank you for being so kind to a older customer. Will you as great!
06.2022Joy
All staff very helpful especially will.i didn't know really what I needed and they were so helpful . I can't recommend them enough. Everyone in store was cheerful to. Next day I went back and they helped me enter phone numbers into phone. Thank you for being so kind to a older customer. Will you as great!
06.2022Joy
All staff very helpful especially will.i didn't know really what I needed and they were so helpful . I can't recommend them enough. Everyone in store was cheerful to. Next day I went back and they helped me enter phone numbers into phone. Thank you for being so kind to a older customer. Will you as great!
06.2022Joy
All staff very helpful especially will.i didn't know really what I needed and they were so helpful . I can't recommend them enough. Everyone in store was cheerful to. Next day I went back and they helped me enter phone numbers into phone. Thank you for being so kind to a older customer. Will you as great!
06.2022Heidi
Great experience today! We were switching our account from Sprint over to TMobile, and getting new phones on each of our lines. Dan was fantastic… friendly, helpful and knowledgeable!
02.2022Lena
The service is great. They were able to switch my sister phone and keep the deal she had that is no longer available. And I bought a new moto. Very happy with the service.
02.2022Michael
When you describe your customer as "not knowing what is going on" right on front of the customer, then try and back peddle your way out... Trust me pal I want to back peddle too, right out of my contract with you.
02.2022Heidi
Great experience today! We were switching our account from Sprint over to TMobile, and getting new phones on each of our lines. Dan was fantastic… friendly, helpful and knowledgeable!
02.2022Lena
The service is great. They were able to switch my sister phone and keep the deal she had that is no longer available. And I bought a new moto. Very happy with the service.
02.2022Michael
When you describe your customer as "not knowing what is going on" right on front of the customer, then try and back peddle your way out... Trust me pal I want to back peddle too, right out of my contract with you.
02.2022Heidi
Great experience today! We were switching our account from Sprint over to TMobile, and getting new phones on each of our lines. Dan was fantastic… friendly, helpful and knowledgeable!
02.2022Lena
The service is great. They were able to switch my sister phone and keep the deal she had that is no longer available. And I bought a new moto. Very happy with the service.
02.2022Michael
When you describe your customer as "not knowing what is going on" right on front of the customer, then try and back peddle your way out... Trust me pal I want to back peddle too, right out of my contract with you.
02.2022Heidi
Great experience today! We were switching our account from Sprint over to TMobile, and getting new phones on each of our lines. Dan was fantastic… friendly, helpful and knowledgeable!
02.2022Heidi
Great experience today! We were switching our account from Sprint over to TMobile, and getting new phones on each of our lines. Dan was fantastic… friendly, helpful and knowledgeable!
02.2022Lena
The service is great. They were able to switch my sister phone and keep the deal she had that is no longer available. And I bought a new moto. Very happy with the service.
02.2022Michael
When you describe your customer as "not knowing what is going on" right on front of the customer, then try and back peddle your way out... Trust me pal I want to back peddle too, right out of my contract with you.
02.2022Lena
The service is great. They were able to switch my sister phone and keep the deal she had that is no longer available. And I bought a new moto. Very happy with the service.
02.2022Michael
When you describe your customer as "not knowing what is going on" right on front of the customer, then try and back peddle your way out... Trust me pal I want to back peddle too, right out of my contract with you.
02.2022Lisa
I want to give a big shout out to Dan at T-Mobile on Dorothy Lane.. he went above and beyond to help me even though my situation is not remedied I give him a BIG high five for all his help.. Dan YOU ROCK!
01.2022Lisa
I want to give a big shout out to Dan at T-Mobile on Dorothy Lane.. he went above and beyond to help me even though my situation is not remedied I give him a BIG high five for all his help.. Dan YOU ROCK!
01.2022Lisa
I want to give a big shout out to Dan at T-Mobile on Dorothy Lane.. he went above and beyond to help me even though my situation is not remedied I give him a BIG high five for all his help.. Dan YOU ROCK!
01.2022Lisa
I want to give a big shout out to Dan at T-Mobile on Dorothy Lane.. he went above and beyond to help me even though my situation is not remedied I give him a BIG high five for all his help.. Dan YOU ROCK!
01.2022Lisa
I want to give a big shout out to Dan at T-Mobile on Dorothy Lane.. he went above and beyond to help me even though my situation is not remedied I give him a BIG high five for all his help.. Dan YOU ROCK!
01.2022Carolyn
The customer service from Ronte was great. We will definitely return to this store. More seating would be nice.
08.2021Auston
Former Sprint customer who misses Sprint’s service and network. In late 2020, I visited this location upon learning my phone’s lease was at end so I came in to pay it off. The sales rep at the time said I could spread out the payoff over six months at zero interest so I accepted. Fast forward to last week and I go in to ensure the phone is paid off. Turns out, it’s not - the sales rep at the time just put a credit on my account to make the payment look accurate, but the phone actually isn’t being paid off, and I need to pay another $200 to get it paid off. I explained to the sales rep in February 2021 that “if I make this payment, T-Mobile will lose me a customer permanently.” He simply replied there was nothing he could do. Their loss. This is the second time I’ve dumped T-Mobile. Constant dropped calls, poor data throughput, and a bunch of amateurs working at the store. Your sales department needs some serious training on how to not let money walk out the door.
08.2021Carolyn
The customer service from Ronte was great. We will definitely return to this store. More seating would be nice.
08.2021Jeff
Stopped in and they removed my phone case. Very nice and helpful. Didn't have any good phone deals at this time.
08.2021Auston
Former Sprint customer who misses Sprint’s service and network. In late 2020, I visited this location upon learning my phone’s lease was at end so I came in to pay it off. The sales rep at the time said I could spread out the payoff over six months at zero interest so I accepted. Fast forward to last week and I go in to ensure the phone is paid off. Turns out, it’s not - the sales rep at the time just put a credit on my account to make the payment look accurate, but the phone actually isn’t being paid off, and I need to pay another $200 to get it paid off. I explained to the sales rep in February 2021 that “if I make this payment, T-Mobile will lose me a customer permanently.” He simply replied there was nothing he could do. Their loss. This is the second time I’ve dumped T-Mobile. Constant dropped calls, poor data throughput, and a bunch of amateurs working at the store. Your sales department needs some serious training on how to not let money walk out the door.
08.2021Jeff
Stopped in and they removed my phone case. Very nice and helpful. Didn't have any good phone deals at this time.
08.2021Carolyn
The customer service from Ronte was great. We will definitely return to this store. More seating would be nice.
08.2021Auston
Former Sprint customer who misses Sprint’s service and network. In late 2020, I visited this location upon learning my phone’s lease was at end so I came in to pay it off. The sales rep at the time said I could spread out the payoff over six months at zero interest so I accepted. Fast forward to last week and I go in to ensure the phone is paid off. Turns out, it’s not - the sales rep at the time just put a credit on my account to make the payment look accurate, but the phone actually isn’t being paid off, and I need to pay another $200 to get it paid off. I explained to the sales rep in February 2021 that “if I make this payment, T-Mobile will lose me a customer permanently.” He simply replied there was nothing he could do. Their loss. This is the second time I’ve dumped T-Mobile. Constant dropped calls, poor data throughput, and a bunch of amateurs working at the store. Your sales department needs some serious training on how to not let money walk out the door.
08.2021Carolyn
The customer service from Ronte was great. We will definitely return to this store. More seating would be nice.
08.2021Carolyn
The customer service from Ronte was great. We will definitely return to this store. More seating would be nice.
08.2021Jeff
Stopped in and they removed my phone case. Very nice and helpful. Didn't have any good phone deals at this time.
08.2021Auston
Former Sprint customer who misses Sprint’s service and network. In late 2020, I visited this location upon learning my phone’s lease was at end so I came in to pay it off. The sales rep at the time said I could spread out the payoff over six months at zero interest so I accepted. Fast forward to last week and I go in to ensure the phone is paid off. Turns out, it’s not - the sales rep at the time just put a credit on my account to make the payment look accurate, but the phone actually isn’t being paid off, and I need to pay another $200 to get it paid off. I explained to the sales rep in February 2021 that “if I make this payment, T-Mobile will lose me a customer permanently.” He simply replied there was nothing he could do. Their loss. This is the second time I’ve dumped T-Mobile. Constant dropped calls, poor data throughput, and a bunch of amateurs working at the store. Your sales department needs some serious training on how to not let money walk out the door.
08.2021Auston
Former Sprint customer who misses Sprint’s service and network. In late 2020, I visited this location upon learning my phone’s lease was at end so I came in to pay it off. The sales rep at the time said I could spread out the payoff over six months at zero interest so I accepted. Fast forward to last week and I go in to ensure the phone is paid off. Turns out, it’s not - the sales rep at the time just put a credit on my account to make the payment look accurate, but the phone actually isn’t being paid off, and I need to pay another $200 to get it paid off. I explained to the sales rep in February 2021 that “if I make this payment, T-Mobile will lose me a customer permanently.” He simply replied there was nothing he could do. Their loss. This is the second time I’ve dumped T-Mobile. Constant dropped calls, poor data throughput, and a bunch of amateurs working at the store. Your sales department needs some serious training on how to not let money walk out the door.
08.2021Jeff
Stopped in and they removed my phone case. Very nice and helpful. Didn't have any good phone deals at this time.
08.2021Jeff
Stopped in and they removed my phone case. Very nice and helpful. Didn't have any good phone deals at this time.
08.2021JMC
Excellent Staff. I had a very troublesome work issue with phone connectivity and they met it with kind spirits and exceptional knowledge. Thank you for providing the best customer service. I will be using this location in the future for certain.
08.2019JMC
Excellent Staff. I had a very troublesome work issue with phone connectivity and they met it with kind spirits and exceptional knowledge. Thank you for providing the best customer service. I will be using this location in the future for certain.
08.2019JMC
Excellent Staff. I had a very troublesome work issue with phone connectivity and they met it with kind spirits and exceptional knowledge. Thank you for providing the best customer service. I will be using this location in the future for certain.
08.2019JMC
Excellent Staff. I had a very troublesome work issue with phone connectivity and they met it with kind spirits and exceptional knowledge. Thank you for providing the best customer service. I will be using this location in the future for certain.
08.2019JMC
Excellent Staff. I had a very troublesome work issue with phone connectivity and they met it with kind spirits and exceptional knowledge. Thank you for providing the best customer service. I will be using this location in the future for certain.
08.2019