fast food restaurant
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McDonald's in New Albany (5421 New Albany Rd W, OH 43054)
About:
Classic, long-running fast-food chain known for its burgers & fries.
McDonald's is located in New Albany (Ohio state) on the street of 5421 New Albany Rd W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1614-775-5000. You can get more information from their website: https://www.mcdonalds.com/us/en-us/location/OH/NEW-ALBANY/5421-NEW-ALBANY-RD-W/34956.html?cid=RF:YXT:GMB::Clicks. The coordinates that you can use in navigation applications to get to find McDonald's quickly are 40.094185, -82.823768. Scroll down to find out opening hours, reviews and other important information about McDonald's.
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Show menuAvailable amenities
Crowd
- Groups
Payments
- NFC mobile payments
Amenities
- Good for kids
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
- amenities.offerings.has_salad_bar
Atmosphere
- Casual
Highlights
- Great coffee
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
Frank
The drive through service here is the fastest I've seen at any fast food restaurant anywhere. McDonald's should use this location as training for employees to learn to keep the line moving. It's so fast. For fast food, speed matters. At this location, they get it. Service : 5/5 … More
11.2022Ethan
The quality of this location has been falling rapidly over the past few months. The weekday morning older staff are perfect, punctual and friendly. However the evening and weekend younger staff are so bad to the point where I do not want to go back. A few days ago I had stopped by for the pumpkin drink via a mobile order, after sitting for 20 minutes, we decided we had enough and went through the line to see what was taking so long. They had informed us that the machine was broke. I was so mad that someone did not come out and say something. I did get a refund though. Now, yesterday was a disaster. After ordering and rolling up to the 1st window, I had to ask twice for my total while dodging the worker just trying to take the card. I don't need any special greeting but I want to make sure I'm not paying for the wrong order. Next we pulled up to the 2nd window. I shouldn't even tell you what happened, just go look at the camera of the 2nd window starting at 5:50pm 09/27/2022. To sum it up, the young girl handed us our drink, dropped the straw, SAW IT happen, then just shut the window. She then took selfies and threw up the middle finger in them. Also there's a 75% chance my order is wrong with the evening staff.
10.2022Andrea
I don't know what the deal is with this place, but they are the only location around that actually has great fries like McDonald's used to! This is the only location in the area I have found that has consistently hot and fresh food, correct orders, and pleasant employees. It shouldn't be that remarkable, but in today's market, it is. Thank you, NA staff! You somehow figured it out. Keep up the good work!
09.2022Devon
This McDonald’s location is so-so. The food is fine, as it’s a McDonald’s, but I’ve had consistently sub-par service here. Forgotten items, rude workers, etc. I don’t expect fast food workers to be beaming happy all the time, I understand the grind, but the negativity put a damper on things. And who likes it when food is missing?
08.2022Patty
Just pathetic quality of food. What happened McDonald. Aren't you embarrassed. If it was my place I'd worry more about the quality of food. You used to have some good items. Now it's trash.
08.2022Chelsea
One of the better McDonald's I've been to. Always quick and friendly. Gets my order correct a majority of the time.
07.2022jeremy
Weekday shift does an amazing job. The food is always fresh made correctly, the orders are complete, drinks, straws, napkins and sauces are always included and someone always take the time to actually stack the chicken nuggets and ensure the bags are sealed before being dashed! (Talking about taking the initiative!) Evening and weekend shifts are just the contrast. Rarely are the orders correct, the food is substandard (Even for the typical McDonald's) and if you are lucky (By some slim chance) you MIGHT get warm (Not hot) food, but most often it is cold and old. By the way, DON'T expect the evening or weekend shifts to take the kind of pride that is pictured.
12.2021Winnie
I ordered on the app for a "quicker" experience and I still had to pull over and wait. I ordered 2 oatmeal. My raisins and apples were already put in the oatmeal. They used the kids Happy Meal apples.
12.2021Leavy
Its mc donalds so you should k ow what to expect. The food was mediocre as well as the service and wait time. Nothing special or remarkable about this location. They actually got my order correct and that was cool. Food wasn't exactly warm when receiving. I'd say it was luke warm, but I don't know luke.
12.2019A
I work in the area so I eat here every now and then. Not expecting stellar service from a McDonald's but still. Ordered on the app and still had to sit in line at the drive thru for 10 minutes (defeating the purpose of ordering ahead) to pick up my food. I ordered a "classic chicken sandwich" listed on their website to include a crispy chicken filet, pickles and special sauce. I was on my lunch when I ordered and didn't actually open he sandwich til I arrived at work. When I opened it I discovered a McChicken patty (which is totally different from the crispy chicken filet), pickles and special sauce (I also paid extra for cheese). Either the people making the food weren't knowledgeable or just didn't care. Essentially I was overcharged for a McChicken. If I wanted a McChicken I certainly would have ordered one. The rest of the order was okay but to pay for a "higher end" (oxymoron I know) McDonald's chicken sandwich but get a $1.00 McChicken is slightly disheartening. Edit: 01/08/2018 Went for lunch again and ordered the same sandwich hoping for better results, this time at the drive thru, and checked before leaving. I got a McChicken again. The manager apologized and everything but I just requested a refund. Also ordered a small iced caramel macchiato (ordered one the day before, same location and it was made right) and got a large Carmel iced coffee. I think I'll leave the difficult drinks to Starbucks.
12.2018