Valley Pack 'N' Mail in Bensalem (4201 Neshaminy Blvd Suite 108 - Front Line, Close to Street, PA 19020)

4.2 (10 reviews)

About:

Valley Pack 'N' Mail Logo

At Valley Pack 'N' Mail we offer a variety of services to fulfill your needs. We are your one stop shop for all of your shipping and mailing needs, as well as your copy services, shredding, lottery, money order and notary needs. We have been serving our community since 1990. We guarantee: personalized service, honesty and reliability, and bottom line savings.


Valley Pack 'N' Mail is located in Bensalem (Pennsylvania state) on the street of 4201 Neshaminy Blvd Suite 108 - Front Line, Close to Street. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1215-364-9150. You can get more information from their website: https://valleypacknmail.business.site/?utm_source=gmb&utm_medium=referral. The coordinates that you can use in navigation applications to get to find Valley Pack 'N' Mail quickly are 40.136828, -74.950647. Scroll down to find out opening hours, reviews and other important information about Valley Pack 'N' Mail.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance

From the business

  • Identifies as women-owned

Unavailable amenities

Service options

  • Delivery

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Reviews about Valley Pack 'N' Mail - 10

Bob

Awesome customer service and super fast service. They were able to accommodate an earlier appointment for my finger printing on short notice. Highly recommend them for all their services !

08.2022

Katie

Disappointed. Bamboozled. ** added since the response has a lot of half truths! I forgot to mention that Mindy told me "grow a set of balls" and told me to tell my pregnant friend to go and find a screw! I support local businesses whenever I can and that is important to me. The fine print in this interaction continues to become a fish story! I trusted you as a professional in packing and shipping to be doing something with knowledge! 1. my initial call I asked if there was a part missing because the item would not support any weight. 2. I never want to offend someone and was VERY uncomfortable with you taking the item apart, which you allude to when you said I asked you to stop.... I do NOT recall you asking permission prior to pulling out your tool kit... and me saying to stop there was a polite way of me telling you how uncomfortable I was with you doing that! You taking it apart saved MINIMAL space and was unnecessary. I would've paid the couple bucks more to just not mess with the item! 3. I called back a few days later because the situation didn't sit right with me and after discussing it with multiple people it is WILD that I sent something that fully functioned and then between the shipping and delivery it no longer worked. I assumed this would be covered in your damage in shipping! 4. after this interaction I'm certain you have no problems after 32 years.....You defer the responsibility to the customer and collected your payment and left us out to dry! We shipped a baby bouncer to a friend. It cost us $83.50 which included the large box I purchased from them and the shipping services Mindy one of the owners at the store took the item apart in front of me and since I didn't stop her I "consented" according to them. The baby Bjorne bouncer which costs about $200 was damaged and not able to be repaired and since it was dismantled it voided any warranty. I called Pack N mail to see if I could use the insurance since the item was damaged beyond repair and needed to now be replaced and they stated it wouldn't be covered. So since I "consented" to Mindy taking it apart it is my fault and I now paid $83.50 to ship it, wasted time trying to ask the company to help us out in this situation. Lost a $200 baby bouncer, and purchased a new baby $200 bouncer to replace it! Really an unfortunate event! So I guess read that fine print on the shipping "insurance" they offer because when I needed it most it was outside the scope! The whole I "consented" thing was really was tough since I trusted them as a packing professional that they knew what they were doing!

06.2022

Morgan

They people that work here are super friendly and helpful. Also a great card selection, I'd rather give a small business my business. Glad I went there

03.2022

recovery

Ive been shipping fine art with Valley Pack 'N' Mail since 2015. They are kind and knowledgeable people with professional services. Positive comments have been left for me regarding the packaging and care of the items received. Highly recommended!

11.2021

J

Very friendly people and amazing service. Got my fingerprints done there and was very quick and easy! Thank you!

11.2021

DON

Very helpful with all my mailing needs.I have never had a bad experience.I believe the prices are fair and there customer service is great.I recommend Valley Pack and mail to my clients.

11.2020

David

5:45pm on a Friday and I was in a pinch to have a package shipped to a friend that needed it the next day—all the big name places told me it was past their deadline to guarantee delivery. Luckily I’ve always had faith in local businesses and called Valley Pack— they assured me if I could get there within a half hour they could guarantee it. I walked in and they had the form on the counter ready to go for me. THATS what customer service is all about. Kudos to the team at Valley PacknMail.

11.2019

Jennifer

We do a lot of online selling and Everytime me and my husband come here for anything all the staff are extremely rude, unpleasant and unhelpful. And they overcharge for everything. I do not come here anymore. Save yourself a headache and go somewhere else!

11.2018

Katie

I only used this place once so far, to ship a package I sold on Amazon, and they were very nice and took their own time to email me the tracking numbers once my package was processed. It was very appreciated. I will be going back.

11.2017

Seth

Whenever I have used valley pack and mail the owners have been so friendly and knowledgeable with any questions. I always try to use them when I am in the area. You guys are great!

11.2017

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Opening Hours:

Now Open
  • Monday 9:00 AM - 6:15 PM
  • Tuesday 9:00 AM - 6:15 PM
  • Wednesday 9:00 AM - 6:15 PM
  • Thursday Closed
  • Friday 9:00 AM - 6:15 PM
  • Saturday Closed
  • Sunday Closed

Ratings:

  • google logo
    4.1
    Total votes: 27
    Votes distribution:
    1: 4
    2: 0
    3: 3
    4: 2
    5: 18

Location/Contacts:

Place last updated at: 22-11-2022 07:32:46