auto parts store
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AutoZone Auto Parts in Lancaster (2121 Columbia Ave, PA 17603)
About:
AutoZone Columbia Ave. in Lancaster, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lancaster, PA or call us at (717) 390-0522.
AutoZone Auto Parts is located in Lancaster (Pennsylvania state) on the street of 2121 Columbia Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1717-390-0522. You can get more information from their website: https://www.autozone.com/locations/pa/lancaster/2121-columbia-ave.html?cmpid=LOC:US:EN:AD:NL:1000000:GEN:2828. The coordinates that you can use in navigation applications to get to find AutoZone Auto Parts quickly are 40.039775, -76.361720. Scroll down to find out opening hours, reviews and other important information about AutoZone Auto Parts.
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Available amenities
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
AutoZone Auto Parts doesn't have any unavailable amenities.Categories
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Frank
Recently went there to get my car scanned for ABS code. Waste of time. They gave me engine codes. "WHAT." Solution buy ur own scanner or go to a car shop an pay $100.00
11.2022Barry
My wife's car needed a jump on the battery that morning. I brought it over and asked if they could test the battery. They said they would not, because it might be bad and it is difficult to access. That's on a 2016 equinox.
11.2022Joseph
They had the battery we needed and installed it for a fee. Got us back on the road.
07.2022Steven
I bought what I needed for our vehicles, great store
07.2022Kendall
Extremely kind, incredibly helpful. Bottom engine cover broke and I didn't have anything to unbolt it with. Told Jim my problem and he didn't ask me to buy a rachet, just let me borrow one and I was on my way! Great guy, very friendly.
04.2022Tony
I like autozone alot better than the others out there. The employee's are more than willing to help you out and even let u borrow tools if u need to. Always satisfied.
03.2022Cammyjoy
Joziah M. Is one amazing associate!!! 4th time in helping me , always Professional, patient & so very Helpful!!! Although all of the associates there at this auto zone is always kind and helpful, Joziah simply Rocks!!! Kudos to this young Man!!!I am very appreciative and Thank YOU for your guidance and knowledge no matter if i have an automotive question , need something replaced, added or order a part for my vehicle!
12.2021Hunter
Been here about a dozen times in the last two weeks and despite being busy every time I come in; the employees do their best to work quickly and efficiently and provide exceptional service and advice.
12.2021Alianna
Overall, what I came there to have done, got done. Unfortunately it wasn't all that pleasant. I walked in and said to the gentleman, Adam I believe, that I think I needed my battery checked. He went out and checked my battery and explained to me that basically I needed a new battery. Which I kind of already figured. So we went in and he explained the batteries and all the warranties and was just very knowledgeable. We were going to go with the Gold one. He went to go install the new battery and after he was done, he came in and said it was in but there was a slight problem. The positive terminal wasn't really attached. He said I would be fine as long as " I didn't go over a speed bump at 80 mph" At first it seemed like it really wasn't going to be a problem. But then I asked him to show me what he was talking about. So we went outside, my grandfather was there as well and when we saw what the gentleman was talking about, it wasn't just a little loose. The entire terminal came off with ease. The associate even pulled it right off with no effort right in front of us. My grandfather and I were very upset because it really felt like the associate wanted us to leave like that. That was just unacceptable. The battery clearly didn't fit, and instead of coming in and expressing that and maybe suggesting, "hey this battery isnt going to work, lets drop down in grade and get one that actually fits" he just tried the brush the situation under the rug. It was cold, I get that and I'm sure the associate wasn't too thrilled with having to go outside and change a battery at 7 o' clock at night. Then the manager Perry got involved and had made a suggestion to the other associate. I had to drop down to the basic grade because they had a battery that was an exact match to my original battery. All in all, I left there with a new battery and my car works great. I'm able to get to work and just have my car working. Both associates were fine, just wish things were handled a little more appropriately.
12.2020Kyle
My car wouldn’t start so I got a ride to here for a new battery. I didn’t take my old one out yet because it was so cold that day so I figured I would return the core another day. I asked multiple times if it turns out to not be the battery I could just bring it back. I bought the battery and got a ride back home. I swapped the batteries and that wasn’t the problem, so I called auto zone back to see how long I had to return the battery to get my money back. They said you can’t return a battery once installed. He put a manager on the phone and I explained everything that had happened and what was talked about. The manager (I think Eric) said he would honor the return because of this mistake. I took the battery back the same night just so I wouldn’t run into an issue getting a refund. They looked at the terminals and could tell I only had it connected enough to try and it was still in brand new condition. My money was refunded and I left satisfied. Can’t say this will always be the case for others but it was great customer service in my mind and that’s what I do for a living, so I understand the importance of that. I will visit that location again when needed mainly because of the service! Kudos to this location for sticking behind your word and your customers 👍🏼
12.2019