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Hertz Car Rental - New Castle - Nick's Auto Body HLE in New Castle (2304 Wilmington Rd, PA 16105)
About:
Hertz's New Castle - Nick's Auto Body HLE, car rental office is based at 2304 Wilmington Road All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.
Hertz Car Rental - New Castle - Nick's Auto Body HLE is located in New Castle (Pennsylvania state) on the street of 2304 Wilmington Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1724-652-5084. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/pennsylvania/newcastle/PITN11?utm_campaign=gmb-New-Castle-Nicks-Auto-Body-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - New Castle - Nick's Auto Body HLE quickly are 41.023858, -80.353777. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - New Castle - Nick's Auto Body HLE.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
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Hertz Car Rental - New Castle - Nick's Auto Body HLE doesn't have any unavailable amenities.Categories
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Glenda
Pleasant experience with great customer service.
10.2022Tony
I hit a deer on I-80 last night and needed a vehicle this morning, Megan was simply the best. The customer service is friendly and top notch. If you're in need of a rental near New Castle, choose this Hertz.
12.2021Morgan
I would give zero stars, but google won’t let me. They called us at 10:30am the day we were leaving for our trip and cancelled our reservation. We were going to pick up the car at 4:30pm. They left a voicemail on my boyfriend’s phone - him and I both tried calling for almost 2 hours until someone decided to answer. They pretty much told us sorry about your luck, not our fault. What is the point of making a reservation two weeks in advanced when they can cancel on you last minute because they don’t have any cars? Very unprofessional. We will not be renting from them in the future.
12.2021James
Mark is a mental health issue that decided to eat lunch instead of deliver my car. He got hostile when I questioned this and started yelling and screaming. I am now without a car after a reservation. Bad business. Do not go to this store.
12.2021julie
Nice Establishment clean cars. Very reasonable price. Friendly people. Thank you for your services. Really appreciate. They gave us an up grade with no additional charge.
12.2020Joyce
The only bright spot about this visit was the young gentleman behind the car rental desk who acknowledged me as I walked in, greeted me kindly, and proceeded to assist me (he was also very helpful when I spoke with him earlier by phone). However, I was denied being able to rent a car with my debit card (I had more than enough funds to cover the rental fee) due to an average credit score, and then told I would also be unable to have a friend or relative secure a car for me with a regular credit card. So not only was MY integrity questioned, but that of my friends and family, which was quite insulting. I could have provided excellent character references, including my employer, who owns a lovely bed and breakfast establishment in NY, who also would have been able to secure the car for me! And my driver's license is current, without any suspensions or fines, although no check was run on my license, which seemed peculiar. It hardly seems an adequate reason to refuse someone a car rental because they have an average credit rating, which a lot of average folk like myself do in a small, economically challenged area. To those who are refused by Nick's/Hertz, might I suggest you try Terrie's Auto Sales/Rentals on the Wilmington Road, where you won't encounter this prejudice.
12.2019Stephen
I had called this afternoon to get information and to rent a car. As soon as the call was answered, I was placed on hold. I had been on hold for more than 50 minutes without contact from the other end of the line, past the operating hours. I have State Farm Insurance, AAA membership, and a Wal-Mart Associate Dscount card. I never even had a chance to find out what options were available. For all I know, I could have been put.on hold while someone was playing Fortnite.
12.2019d
The airport experience was amazing. But over all this is the worst rental I have had. I rented a car at my closest branch to me. I called a week before my vacation, and they did not have my reservation on file! The people at the New Castle Branch were very rude. They would not honor the price or the vehicle class that i previous reserved. I went on to the district manager. His name was Mickey. He answered my first call. He said he would fix this mess for me. He NEVER did anything. He never called me back and would not answer my phone calls! After this mess I had to drive the whole way to the Airport to get a car for more money. Also because of this I will not get my bonus points for renting from my local branch.This was the worst experience that I ever had with Hertz! I will never rent form that Branch again!
12.2018Lynn
We will never use this place again. Husband was short on time and didn't put gas in the rental. They charged $9.99 a gallon for them to refill the rental. They charged the amount for a 30 gallon tank. We had a compact car. Total bill was over $600 for a 3 day rental. I had to rent another car about a month ago. Rented it from Enterprise and they charge under $5.00 a gallon if they have to refill it.
12.2018Jenny
Brad and Brie provided excellent, friendly and efficient customer service. Based on this positive experience my family will drive the extra miles to this New Castle Hertz location and be a repeat customer. Thank you!! 🙂
12.2018