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United States Postal Service in Reading (1021 Penn Ave, PA 19610)
About:
Visit your local Post Office™ at 1021 Penn Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in Reading (Pennsylvania state) on the street of 1021 Penn Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18002758777. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1436735&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM5NDM5NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 40.334886, -75.961060. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Unavailable amenities
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BJ
This is honestly the best post office in the area. People complaining here don't appreciate how difficult this job is during COVID-19 with staff shortages. Sometimes it does take a bit for a line to get processed. There is a self service machine in the lobby as well folks.
07.2022BJ
This is honestly the best post office in the area. People complaining here don't appreciate how difficult this job is during COVID-19 with staff shortages. Sometimes it does take a bit for a line to get processed. There is a self service machine in the lobby as well folks.
07.2022S
Overall this post office is pretty good. The only complaint that I have is the man who works the front during the week. He could work on his customer service skills a bit. Not the best.
11.2021S
Overall this post office is pretty good. The only complaint that I have is the man who works the front during the week. He could work on his customer service skills a bit. Not the best.
11.2021jay
Absolutely HORRIBLE customer service. I paid $28.55 for a letter to be mailed express overnight. Well it took 4 days to arrive. They REFUSED to give me a refund, even though they CLAIM that you will get a refund if your item is not delivered by the guaranteed delivery date. I will NEVER use this post office again. I could’ve saved myself $20 and just sent it usps priority had I wanted it to take 4 days to get there!
08.2021jay
Absolutely HORRIBLE customer service. I paid $28.55 for a letter to be mailed express overnight. Well it took 4 days to arrive. They REFUSED to give me a refund, even though they CLAIM that you will get a refund if your item is not delivered by the guaranteed delivery date. I will NEVER use this post office again. I could’ve saved myself $20 and just sent it usps priority had I wanted it to take 4 days to get there!
08.2021Sabrina
I dont usually leave bad reviews but ive been trying to call this post office for 30 minutes everything the call just keeps ringing and eventually times out. I Just need to see if my missing packages are there because they said they were delivered on the first it is now the 11th and only part of my order has arrived. I live a half hour away and didnt want to drive over there just for them to tell me they lost my packages but i guess i have no choice considering they dont answer the phone. That is completely unprofessional to not have a proper call service especially when i called during their reported slow hours. If i saw all the other bad reviews i would have avoided shipping anything to an address in this area.
08.2020Raymond
Reviews seem to be off from my multiple recent visits. I've walked in to ship many packages. The lines go up and down because everyone wants to ship their stuff at the same time. As soon as there is more than 2 people waiting. I've seen 2 clerks to help. They even helped me save money on postage when I made a mistake. Overall very friendly. Just because you have one experience that makes up really emotional, doesn't mean write one star review venting about it. Post real reviews please.
08.2020Desirae
Constantly getting other people's mail! What gets me even more fed up, is when I order online my packages are always on someone else's porch!!! Come on get it together! Do your job right! If I even call to complain no one picks up!
08.2020Sabrina
I dont usually leave bad reviews but ive been trying to call this post office for 30 minutes everything the call just keeps ringing and eventually times out. I Just need to see if my missing packages are there because they said they were delivered on the first it is now the 11th and only part of my order has arrived. I live a half hour away and didnt want to drive over there just for them to tell me they lost my packages but i guess i have no choice considering they dont answer the phone. That is completely unprofessional to not have a proper call service especially when i called during their reported slow hours. If i saw all the other bad reviews i would have avoided shipping anything to an address in this area.
08.2020Raymond
Reviews seem to be off from my multiple recent visits. I've walked in to ship many packages. The lines go up and down because everyone wants to ship their stuff at the same time. As soon as there is more than 2 people waiting. I've seen 2 clerks to help. They even helped me save money on postage when I made a mistake. Overall very friendly. Just because you have one experience that makes up really emotional, doesn't mean write one star review venting about it. Post real reviews please.
08.2020Desirae
Constantly getting other people's mail! What gets me even more fed up, is when I order online my packages are always on someone else's porch!!! Come on get it together! Do your job right! If I even call to complain no one picks up!
08.2020Richard
The service was good this morning when I mailed a package to Ohio. My only complaint is that prices have gone up way out of line. Next time I'll try FedEx.
08.2017Richard
The service was good this morning when I mailed a package to Ohio. My only complaint is that prices have gone up way out of line. Next time I'll try FedEx.
08.2017jasmine
The post office didn't deliver my package instead left a notice on my door saying for me to come to their office to pick up the package don't know why any other time they would leave my package by my door . So I called the office to have it redeliveried for the next day 05/20 and when I got home what do you know they didn't even attempt to redeliver it. So now I have to drive there early in he morning on 05/20 to get a Package that should have left on my door in the first place my package didn't require any signature . This post office really sucks and they lie about redelivering your package !
08.2016Andrew
This post office is always crowded with a line out the door. They never have more than one clerk at the widow and they're slow. It's a shame that USPS took out the self serve kiosks. There never seems to be a good time to visit this office.
08.2016jasmine
The post office didn't deliver my package instead left a notice on my door saying for me to come to their office to pick up the package don't know why any other time they would leave my package by my door . So I called the office to have it redeliveried for the next day 05/20 and when I got home what do you know they didn't even attempt to redeliver it. So now I have to drive there early in he morning on 05/20 to get a Package that should have left on my door in the first place my package didn't require any signature . This post office really sucks and they lie about redelivering your package !
08.2016Andrew
This post office is always crowded with a line out the door. They never have more than one clerk at the widow and they're slow. It's a shame that USPS took out the self serve kiosks. There never seems to be a good time to visit this office.
08.2016Andrew
I went out of my way to buy a shipping scale for the sole purpose of minimizing the interaction I need to have with these people in order to mail a package. I have yet to have a pleasant experience with anyone behind the counter at this post office; everyone seems extremely bitter about their jobs, and they make no effort to hide that from the customer.
08.2015Andrew
I went out of my way to buy a shipping scale for the sole purpose of minimizing the interaction I need to have with these people in order to mail a package. I have yet to have a pleasant experience with anyone behind the counter at this post office; everyone seems extremely bitter about their jobs, and they make no effort to hide that from the customer.
08.2015