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CVS in Loris (4767 Broad St, SC 29569)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Loris (South Carolina state) on the street of 4767 Broad St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18437161220. You can get more information from their website: https://www.cvs.com/store-locator/loris-sc-pharmacies/4767-broad-st-loris-sc-29569/storeid=1194?WT.mc_id=LS_GOOGLE_FS_1194. The coordinates that you can use in navigation applications to get to find CVS quickly are 34.060395, -78.885851. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Megan
This location is absolutely the worst pharmacy. I’ve had nothing but problems with them. From being on hold for over 30 minutes to them picking up the phone and hanging up. They even picked up the phone while talking to a customer, when I finally said hello, they hung up without even acknowledging me. Clearly they do not understand HIPAA. They lost my sons inhaler and it took them over 10 minutes to find it. The young girls at the Pharmacy are extremely rude and unprofessional. They would rather gossip and talk about their personal belongings being confiscated by the FBI than actually acknowledge the customer standing at the counter. I had to contact my doctor multiple times because the pharmacy said they never received the electronic prescriptions that had been sent many times. They told me to tell my doctor to stop sending it electronically and actually pick up the phone and call it in which is so unprofessional. Also not to mention they don’t ever answer their phone so how can a doctor call it in?!?! I would never ever recommend anyone to get their medications here!
03.2022Robin
Today is March 4th. I have been waiting on a script to be filled since February 2nd. My doctor had to clarify the script because they had no clue. Then they needed pre authorization. That came thru in a day and now say they need the doctor to verify again. I called today was on hold for 12 minutes and they just picked up the phone and hung up. I called again and the same thing happened after 8 minutes. I am on my 3rd call today and still holding after 12 minutes and 48 seconds. Everytime I go there people are complaining about the pharmacy. I know some people that took their meds to Walgreens. Finally and now they need further clarification on the dosage. Is that not on the script and the doctor clarified it over a week ago. Thi1s pharmacy really needs to hire competent people who love what they do and have compassion for their customers who rely on getting their medic as tons in a timely manner. I will go elsewhere after this script is filled.
03.2022Bobby
I just wanted to give a huge shout out to this CVS pharmacy. My parents live here and I visit frequently. Yesterday was a very tough day with my family, and I had to come in and grab some meds for my dad. I was greeting by a very charming young lady named Presley. Her kindness and humor shed light on a very dark day! Thank you Presley, keep that charm and charisma it will open amazing opportunities for you in the future! You never know when your kindness will make a difference in someone's day.
03.2022Tonya
Doctor sent prescription electronically to CVS, drive an hour from doctor’s office to pick up meds, told meds aren’t ready yet that they’d be ready in an hour. No big deal, I understand pharmacies can be busy, go back at 5:30 to pick up meds (2 1/2 hours later) just in case they’re overly busy, PHARMACY IS CLOSED!!! Sign says due to staff shortages, pharmacy is closed. I can understand staff shortages as well, but I can’t fathom the pharmacy not informing their customers that they are closing early, especially when they are in the store to pick up medicine for a sick child. Informing their clients be here before x time because we’re closing early due to shortages is apparently too much effort! But posting a sign after closing is appropriate… use any other pharmacy if you can…
01.2022Donna
Had to stop in to pick up a few things...pleasant experience but they seem to be having a lot of issues in the pharmacy while I was in the store
01.2022Amanda
Seriously switching pharmacies after I get my kid's last med in hand. Service used to be awesome. Phone calls got answered promptly, questions were answered on the phone, stuff got looked up and handled, Dr's offices had no problems calling in a prescription. Now.... they don't answer their phones unless you're sitting on hold for 40+ minutes and that's even first thing in the mornings, if it even gets answered at all. Now when you pull up at the drive through you can see the phone ringing and ringing no one dares to touch it regardless of what they're doing in there. There's more than one doctors office who absolutely refuses to call in prescriptions anymore bc of it bc they said themselves they don't have the time to sit on hold for an hour, so they only send paper prescriptions. I switched to them years ago out of convenience of hrs and being open on Sunday and service was good. But it's just not worth it anymore. I legit received a call bc my dad was handling stuff for my son and there was some serious stuff going on with an inhaler and insurance coverage issues.... I got this call while I was already on hold for close to 20 minutes. I've had nothing but problems when I try to handle stuff unless I actually go in there. Definitely over it. I thought they would get the kinks worked out when this first started happening months and months ago but it's only gotten worse. Even when I asked about transferring to another pharmacy, that pharmacy said they no longer call to do transfers bc of the not answering phone issue, they have to fax a paper over requesting to transfer a patients info.
10.2021Melissa
I'm so tired of this pharmacy. Every month it is the same thing. I call to fill my meds and end up calling 3 ir 4 times back after holding each time for an hour or longer. I get frustrated and end up driving there. When you get there you stand in line forever, then they tell you an hr or 2. Their excuse short help. Come on this has been the same excuse for a year. They are lazy when it comes to answering the phone!!
10.2021Latriece
Completely dissatisfied with CVS pharmacy in Loris. I've been a customer with CVS for fifteen years. I started going to the location in Loris three years ago. The wait time to speak with an associate over the phone or to pick up the medication on average is a 15 minute wait which is not a problem. I would rather wait to ensure I receive my proper medication and the staff WAS extremely helpful and kind in the past. However I didn't receive the same service on 12-11-2020 at 9:04 am. The pharmacy didn't have my medication at their store but it was at a different location three to be exact. I asked for a list of the different locations so that I could choose which one would best accommodate me. A different associate came to the drive thru window and was completely unhelpful. I can understand if their printer couldn't print out the info that I needed, but I can't understand why I didn't receive the information that I asked for. Then she starts explaining what was near the locations. Completely unhelpful and just lazy not to mention RUDE. Management needs to teach customer service skills and proper etiquette when addressing customers because she is in the wrong industry. I asked for three addresses but was provided one. You can't make your customer's wait for an extended period of time to speak with someone and be rude. My family and I will go elsewhere to spend our money.
08.2021Lauren
I went in 2 times waiting on a prescription. And they didn’t tell me until the 3rd time they didn’t carry the prescription there. Also won’t answer the phone. I had time to drive 15 minutes to the store all while being on hold to talk to someone there.
08.2021Sora
The front end associates are polite and wonderful. The pharmacy deserves to be shut down and all technicians and pharmacists be blacklisted from the industry. Awful service, never polite, they ignore the phone constantly, customers in store are subject to watching them stand around idling, with an automated voice alerting them to calls waiting every few seconds. They blatantly lie about prescriptions not being in their system, despite being confirmed through their online services, automated phone services, and the prescribing physician.
08.2020