ford dealer
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Gibbes Ford in Orangeburg (2840 St Matthews Rd, SC 29118)
About:
Here at Gibbes Ford, it is our mission to be the automotive home of drivers in the Orangeburg, SC area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Orangeburg SC.
Gibbes Ford is located in Orangeburg (South Carolina state) on the street of 2840 St Matthews Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18035342010. You can get more information from their website: http://www.gibbesford.com/?utm_source=gmb&utm_medium=organic&utm_campaign=website-button. The coordinates that you can use in navigation applications to get to find Gibbes Ford quickly are 33.538378, -80.833195. Scroll down to find out opening hours, reviews and other important information about Gibbes Ford.
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Show menuAvailable amenities
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Rae
I wouldn’t not recommend this place to anyone especially if you need to have work done to your car because they will take moths to fix your car. Please find another dealership if you don’t want to go months without your car. This dealership makes me think twice about purchasing another ford vehicle in the future.
07.2022whit
Excellent service and everyone could not have been nicer.
06.2022Justine
I called in on a Friday morning desperate for help. I was passing through Orangeburg on my way to Florida when I stopped for the night and noticed an oil leak. When I called I was told they were very busy but she would ask. Much to my surprise she said to come right away and one of the guys agreed to take a look. Peggy and Wallace were a team in helping me get back on the road. I cannot thank them enough for their quick service and overall kindness of squeezing me in on the fly. You both are heros in my book!
09.2021James
Visiting from TX and the air dam pins/clips began to fail and the whole thing was beginning to flap, of course this was right as we were starting our trek back. Bungeed it in place but didn’t trust it to last 1,200+ miles. Located Gibbes Ford on the google machine, and got there as they opened. A tech had our car in the bay in a couple minutes and in 10, had replaced all the mounting hardware and secured the dam. Quickest turnaround I’ve ever had at a dealer.
08.2021Amanda
Poor customer service in the service department! There's a big sign on the door about wearing masks, and I walk in through the service entrance, and no one is wearing a mask but the customers. I felt uncomfortable and undervalued as a customer. The greeting was very dry, almost nonexistent! After waiting 4 hours for my truck to be serviced, I asked my husband to call so they can explain to him all of the issues. The woman at the service desk racked up charges saying labor is $115 an hour and that the mechanics don't get paid an hourly wage. They get paid by the vehicle! So you're going to rob me of my hard earned money to supplement your staff's wages! Not right! A very rude woman told my husband over the phone that we were looking for handouts after discussing all of the charges, which is absurd! I felt that we were being stereotyped! We were highly offended! I feel like no one is going to care. I have no idea who to talk to about it. The business is family owned and operated. Moreover, this is not the first time this woman has been rude and disrespectful towards us! During a visit in October, she got upset because I told my husband to back up from her because she wasn't wearing a mask! She laughingly said, "oh yeah I might have the Corona virus!" That is something you cannot and should not joke about! I know people who have died from this, and it is insensitive people like her that keeps us in danger! Oh, she also said that it was our fault we were having problems with our vehicle for waiting so long to get it fixed. At the end of all this, we still had to get a second opinion and they said we were being over charged in labor fees! I just want to know why? Why is it every time we go there, this woman is so rude and disgusted to see us. Doesn't want to acknowledge our presence! Why? What have we done to her?? Another thing, after all that, they didn't change the oil. Even though it wasn't our initial purpose for bringing the truck there, I just thought when you service a vehicle, you service a vehicle! I mean something as small as Changing the oil? No, they wanted to charge me additional labor for that during another appointment. Every recent visit there has left me exhausted and offended! And no I'm not being sensitive! The only genuinely nice people were the people in sales. They greeted and asked if there was anything I needed. One guy even helped me with wifi because I was working remotely. I can't remember their names, but thank you for being the most pleasant part of my visit on that day. I wish I felt that throughout the dealership.
08.2021Ira
I was interested in a vehicle parked on their lot but after walking around for 15+ minutes without seeing a soul. I left ! Oh well This was the second time I was highly disappointed by Gibbs: #1 service department doesn't have a clue about handling tough questions without being defensive. To be fair to the service department that's working now, my gripe comes from 5 years ago #2 sales department was absent. 02/25/2021
08.2021Tara
My truck broke down on our way from Greenville SC to Florida and I was towed to Gibbes. Even though my truck wasn't able to be repaired, the service staff went out of their way to help me. I had trouble getting a rental from Enterprise, the wonderful woman in the service department made a call to Hertz and within ten minutes a Hertz rep had come to pick me and my three kids up. There were other customers in and out while we were there and everyone was treated like family.
08.2021susan
After a truck breakdown on the way to a vacation destination, the truck was towed to Gibbes Ford for service. The staff was so kind, and FAST. Great receptionists, and mechanics. The problem was repaired in less time than it took for the tow truck driver to tow the truck. It is this kind of Southern hospitality that we need more of in this world, and I thank them all for getting us on our way. For these reasons, I highly recommended Gibbes Ford, and award them a five star rating.
08.2020Christine
Service usually is great, but this time, I had to wait 2 days for my car on the factory recall part, and it should have only been a couple of hours, they offered me a complimentary rental car. But the rental car wanted to take $50 off my card, I declined, because to me that is not complimentary. What was supposed to be 2-3 hours took 2 full days.
08.2019Allison
Came in to claim a prize and almost bought a car! I'm only doing this review because I was treated so kindly by one of the salesman. Ill never forget Berry like a blueberry! After talking to me for a few minutes he made me realize I needed another vehicle. Even though I couldn't purchase that day, he treated me with dignity and respect. I would recommend Gibbes Ford to anyone that wants a vehicle.
08.2019