cell phone store
Closed Now
AT&T Store in Franklin (1800 Galleria Blvd Space 2231, TN 37067)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Franklin (Tennessee state) on the street of 1800 Galleria Blvd Space 2231. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16157218750. You can get more information from their website: https://www.att.com/stores/tennessee/franklin/122630?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 35.958367, -86.813463. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Cynthia
MY husband and I are from Mississippi and we're visiting Franklin,Tn.We went in this store and got new phones. Jessica was a blessing to us. Yep! We had difficulties with them but she saw us through it all. Thank you so much girl!
07.2022Frank
One girl working, but helpful exchanging for a better phone.
07.2022Sherri
Jessica was fabulous! Fast, knowledge and kind.
07.2022Wesley
My husband upgraded his phone here today. Jessica helped us and made it so seamless. Highly recommend!!
06.2022Lisa
Darius and Jessica took wonderful care of us! We had lost a phone and needed to replace that one and buy a new one. They helped us take care of everything and took so much time to be sure we could use these new devices! I highly recommend a trip to this location for your AT&T needs!!!
05.2022Katy
Honestly can’t remember a better customer service experience! Darius & Raj did the most to make sure I got the best deal, and that my account was perfectly in order. I recommend this store to everyone.
05.2022Caroline
I've been having issues with my phone for MONTHS. Ive called customer service many times with no resolution. I've tried going into the store and they won't even look at my phone. They just immediately tell me to call customer service. Switching carriers because the service is awful. Zero stars.
04.2022Anush
Utterly pathetic customer service. The customer service agent there with the name Raj is very rude and arrogant. He thinks that he's doing a favor to the customers by working over there. He tries to make a fool out of the customers by saying that he today is his first day at AT&t and he does not know how to work. Whereas the guy has been working there since more than year. When you quiz him about it, he says it was his twin brother. I went yesterday with a specific request of trading in a phone, and if it was not possible he could have politely said no. But arrogant nature, rude behavior and demeanor was very very unprofessional and do not expect that from an AT&t customer service store.
12.2021JJ
Tierney was great with my concerns and issues with my phone. She helped me out and went above and beyond. I appreciate everything she did that day because I was getting nowhere. Please give her a standing ovation in outstanding service and customer care.
08.2021Izabell
The best experience with the equipment store EVER! Sales representative Bryan and the store manager Dee spent all their attention, time, expertise and patience to solve multiple problems with our existing phones. They were so great and helpful that not only we ended up purchasing great phones, but even moved a couple of our family lines from Verizon to ATT! Ended up calling Verizon at least 3 times to just part with them.. unrecognizable changes with that company... Can’t be happier to be serviced by such professional and knowledgeable team as we found in this good looking Franklin Mall. Highest marks and our grateful recommendations!! Do stop by, you will be presently surprised!
08.2021