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Sears Appliance Repair in Alvin (2625 S Bypass 35 Ste 120, TX 77511)
About:
Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee.
Sears Appliance Repair is located in Alvin (Texas state) on the street of 2625 S Bypass 35 Ste 120. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12819685076. You can get more information from their website: https://www.searshomeservices.com/locations/appliance-repair/tx-alvin/2625-south-loop-35?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair. The coordinates that you can use in navigation applications to get to find Sears Appliance Repair quickly are 29.400323, -95.242013. Scroll down to find out opening hours, reviews and other important information about Sears Appliance Repair.
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Rita
Terrible communication you will be left on hold for hours only to be told to call back in 24-48 hours. It took 3 technicians to come out on three separate occasions to figure out what was wrong with my washer witch the very first one said there was absolutely nothing wrong with it. Not til a month later and 3 techs later did I receive an estimate for repairs but because they incorrectly described the brand of my washer in their estimate and refused to corrected it until a fourth tech went out to confirm the brand, my warranty threatened to deny my claim for payment. I was forced to call an entirely different repair company to provide an accurate estimate for repair to my warranty. Thereafter, Sears still sent me an invoice for having their tech come out to “diagnose” the problem even though the first tech never ran a diagnostic test on my washer, he just listened to how it sounded and concluded nothing was wrong. Then when I contested the charge I was told the fee could not be waived even though I explained the whole situation. These people only care about charging fees not customer satisfaction Service: Washing machine repair
09.2021Tim
This was by far the worst repair I have ever experienced. My refrigerator was out of service for 1.5 months and took the 4th technician to complete the repair. Their system and communication is horrible. The first tech ordered parts, second tech said it needed more. Third tech said they aren't right and finally the forth installed and was successful. Each time took waiting 2 weeks for parts, they even lost parts in shipping and wouldn't cancel and reorder until my 10th call and escalation. They can only say "parts on order" no actual status or arrival time. I would not wish using this repair company on anyone. Service: Refrigerator repair
09.2021Wendy
Very pleased with the service and the technician that did the repair. Service: Refrigerator/freezer repair
09.2021BOB
The repairman was thorough in checking out our machine and seemed quite knowledgeable.
09.2020Jade
Technician was promptly on time, assessed the refrigerator and found the issue as to why it was not cooling properly. he ordered the needed parts and said he would be back in a week to install parts. If parts arrived early, to call the company and he would be out. when parts came in, it was a different technician. This second technician went above and beyond to take care of our issue. He was early, very profesional, yet personable, and repaired the issue in a swift manner. during the repair, he noted two of the water lines broken (The broken lines were very easy to discover and first technician missed them). He immediately ordered the parts needed, explained in detail the problem with the water lines, and said to call him as soon as the parts arrived at our home. the second technician came out again for this next trip to the house. after he installed basically a new water system in the refrigerator, he noted a broken shelf and 3 others that needed fronts replaced. he ordered those parts, explain to me how they fit, and that they would arrive in a fews days. the broken shelf arrived, but the other shelf fronts never came in. I will be calling Sears to find out where these other parts are, as I had forgotten until receiving the email asking for a review.
09.2019