cosmetics store
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SEPHORA inside JCPenney in Fairview (301 Stacy Rd, TX 75069)
About:
Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.
SEPHORA inside JCPenney is located in Fairview (Texas state) on the street of 301 Stacy Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19725494094. You can get more information from their website: https://www.sephora.com/happening/stores/jcpenney-at-village-at-fairview?utm_source=gmb&utm_medium=Yext. The coordinates that you can use in navigation applications to get to find SEPHORA inside JCPenney quickly are 33.130996, -96.647895. Scroll down to find out opening hours, reviews and other important information about SEPHORA inside JCPenney.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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cristian
store literally almost empty. don’t waste your time
08.2022cristian
store literally almost empty. don’t waste your time
08.2022cristian
store literally almost empty. don’t waste your time
08.2022Sharon
Love Sephora in JCP. Very convenient way to shop their products.
07.2022Sharon
Love Sephora in JCP. Very convenient way to shop their products.
07.2022Sharon
Love Sephora in JCP. Very convenient way to shop their products.
07.2022Hali
They followed me around the store like I was stealing and constantly asked my boyfriend and I if we were done shopping. I was in an aisle with my products in my hand and an employee walked up to me and asked “is that all?” Like no, that’s why I’m not at the register. I couldn’t shop in peace and would rather just go somewhere else. They kept following us throughout the store and it was truly ridiculous I felt embarrassed and frustrated. I love makeup and I just wanted to take my time but they made me uncomfortable and made shopping impossible. Some implicit bias going on. Go anywhere else
11.2021Hali
They followed me around the store like I was stealing and constantly asked my boyfriend and I if we were done shopping. I was in an aisle with my products in my hand and an employee walked up to me and asked “is that all?” Like no, that’s why I’m not at the register. I couldn’t shop in peace and would rather just go somewhere else. They kept following us throughout the store and it was truly ridiculous I felt embarrassed and frustrated. I love makeup and I just wanted to take my time but they made me uncomfortable and made shopping impossible. Some implicit bias going on. Go anywhere else
11.2021Hali
They followed me around the store like I was stealing and constantly asked my boyfriend and I if we were done shopping. I was in an aisle with my products in my hand and an employee walked up to me and asked “is that all?” Like no, that’s why I’m not at the register. I couldn’t shop in peace and would rather just go somewhere else. They kept following us throughout the store and it was truly ridiculous I felt embarrassed and frustrated. I love makeup and I just wanted to take my time but they made me uncomfortable and made shopping impossible. Some implicit bias going on. Go anywhere else
11.2021Adil
Saher was so friendly and welcoming she was so helpful and she sprayed every single one of them so nice and she was very patient and helpful and described Every Fragrance Type. Thank you for helping me out and being supportive. I will be coming back.
10.2021Adil
Saher was so friendly and welcoming she was so helpful and she sprayed every single one of them so nice and she was very patient and helpful and described Every Fragrance Type. Thank you for helping me out and being supportive. I will be coming back.
10.2021Adil
Saher was so friendly and welcoming she was so helpful and she sprayed every single one of them so nice and she was very patient and helpful and described Every Fragrance Type. Thank you for helping me out and being supportive. I will be coming back.
10.2021Caitlin
I came into Sephora last week after having visited another makeup/skincare store nearby where I had been blown off by the employees. This is a common occurrence for me. I swore of ULTA a year ago because I was tired of being treated like my bank account balance was reflected in the fact that my hair is always up in a bun and I don't wear make up everyday. When I walked into this Sephora, a young woman named Daisy greeted me. She was so kind and patient with me and helped me look for products that would best meet my needs. I have a lot of questions and I look at every product closely, and Daisy was happy to look up the answers or help me find a product and I ended up with a few new items plus some we ordered online. I will definitely come back to this location and I hope someone sees this and gives Daisy a shoutout. She's awesome!
08.2021Caitlin
I came into Sephora last week after having visited another makeup/skincare store nearby where I had been blown off by the employees. This is a common occurrence for me. I swore of ULTA a year ago because I was tired of being treated like my bank account balance was reflected in the fact that my hair is always up in a bun and I don't wear make up everyday. When I walked into this Sephora, a young woman named Daisy greeted me. She was so kind and patient with me and helped me look for products that would best meet my needs. I have a lot of questions and I look at every product closely, and Daisy was happy to look up the answers or help me find a product and I ended up with a few new items plus some we ordered online. I will definitely come back to this location and I hope someone sees this and gives Daisy a shoutout. She's awesome!
08.2021Caitlin
I came into Sephora last week after having visited another makeup/skincare store nearby where I had been blown off by the employees. This is a common occurrence for me. I swore of ULTA a year ago because I was tired of being treated like my bank account balance was reflected in the fact that my hair is always up in a bun and I don't wear make up everyday. When I walked into this Sephora, a young woman named Daisy greeted me. She was so kind and patient with me and helped me look for products that would best meet my needs. I have a lot of questions and I look at every product closely, and Daisy was happy to look up the answers or help me find a product and I ended up with a few new items plus some we ordered online. I will definitely come back to this location and I hope someone sees this and gives Daisy a shoutout. She's awesome!
08.2021Luisa
I don’t usually step into Sephora as I’m still new to using makeup, so I wasn’t expecting an easy experience. But a lovely woman named Tabby helped me out, was incredibly patient, friendly and bubbly and overall wonderful! I kept remembering questions I had before I came into the store and she kindly answered each one and did her best to find the right product for me. I left smiling!
08.2020Luisa
I don’t usually step into Sephora as I’m still new to using makeup, so I wasn’t expecting an easy experience. But a lovely woman named Tabby helped me out, was incredibly patient, friendly and bubbly and overall wonderful! I kept remembering questions I had before I came into the store and she kindly answered each one and did her best to find the right product for me. I left smiling!
08.2020Luisa
I don’t usually step into Sephora as I’m still new to using makeup, so I wasn’t expecting an easy experience. But a lovely woman named Tabby helped me out, was incredibly patient, friendly and bubbly and overall wonderful! I kept remembering questions I had before I came into the store and she kindly answered each one and did her best to find the right product for me. I left smiling!
08.2020Sarah
I was shopping at the benefits center inside this location. While I was trying to figure out which products I wanted an associate brought 3 ladies over and scooted her way in between me and the product shelf. I thought it would only take a second d so I was patient. But many minutes later I'm standing behind all these women with the associate and she looks at me to ask me if she can help me. I explained to her that I was here first and I she could have let me make my selection before she rudely scooted me out of her way. I told her i would gladly leave and fo to the NEW Ulta across the street ...and when i arrived at Ulta I was treated with respect and made all of my purchases. I highly recommend going across the street to Ulta ladies. Better service and better selection.
08.2020Sarah
I was shopping at the benefits center inside this location. While I was trying to figure out which products I wanted an associate brought 3 ladies over and scooted her way in between me and the product shelf. I thought it would only take a second d so I was patient. But many minutes later I'm standing behind all these women with the associate and she looks at me to ask me if she can help me. I explained to her that I was here first and I she could have let me make my selection before she rudely scooted me out of her way. I told her i would gladly leave and fo to the NEW Ulta across the street ...and when i arrived at Ulta I was treated with respect and made all of my purchases. I highly recommend going across the street to Ulta ladies. Better service and better selection.
08.2020Sarah
I was shopping at the benefits center inside this location. While I was trying to figure out which products I wanted an associate brought 3 ladies over and scooted her way in between me and the product shelf. I thought it would only take a second d so I was patient. But many minutes later I'm standing behind all these women with the associate and she looks at me to ask me if she can help me. I explained to her that I was here first and I she could have let me make my selection before she rudely scooted me out of her way. I told her i would gladly leave and fo to the NEW Ulta across the street ...and when i arrived at Ulta I was treated with respect and made all of my purchases. I highly recommend going across the street to Ulta ladies. Better service and better selection.
08.2020mallory
I visited this Sephora yesterday to check out the Dolce & Gabbana Grey cologne for my husband. They didn’t have the tester yet so we weren’t able to smell it. However, the blonde employee with glasses was SO sweet & SO helpful. I love Sephora but it is pretty rare to find a friendly cast member there. We had a horrible experience in the clothing section at JCP yesterday so she was definitely the best thing about that trip! Thank you!!
08.2019mallory
I visited this Sephora yesterday to check out the Dolce & Gabbana Grey cologne for my husband. They didn’t have the tester yet so we weren’t able to smell it. However, the blonde employee with glasses was SO sweet & SO helpful. I love Sephora but it is pretty rare to find a friendly cast member there. We had a horrible experience in the clothing section at JCP yesterday so she was definitely the best thing about that trip! Thank you!!
08.2019mallory
I visited this Sephora yesterday to check out the Dolce & Gabbana Grey cologne for my husband. They didn’t have the tester yet so we weren’t able to smell it. However, the blonde employee with glasses was SO sweet & SO helpful. I love Sephora but it is pretty rare to find a friendly cast member there. We had a horrible experience in the clothing section at JCP yesterday so she was definitely the best thing about that trip! Thank you!!
08.2019Steph
Autumn was working when I just went. They had just opened so she was busy when I first came, but as soon as she finished opening the store, she came right over and asked if I needed help. She helped me pick the perfect eye shadow and showed me different options. She was able to help me and the others who went in and was very helpful and friendly. I've only ever been to one other Sephora and I wasn't super impressed with it so this was a refreshing difference.
08.2018Steph
Autumn was working when I just went. They had just opened so she was busy when I first came, but as soon as she finished opening the store, she came right over and asked if I needed help. She helped me pick the perfect eye shadow and showed me different options. She was able to help me and the others who went in and was very helpful and friendly. I've only ever been to one other Sephora and I wasn't super impressed with it so this was a refreshing difference.
08.2018Steph
Autumn was working when I just went. They had just opened so she was busy when I first came, but as soon as she finished opening the store, she came right over and asked if I needed help. She helped me pick the perfect eye shadow and showed me different options. She was able to help me and the others who went in and was very helpful and friendly. I've only ever been to one other Sephora and I wasn't super impressed with it so this was a refreshing difference.
08.2018Shenika
I came into this location yesterday and I was completely ignored. Let me say that I've never had a bad Sephora experience before yesterday. There were three girls working and I didn't get asked if I needed help until 30 minutes later. One of the girls walked passed me three times, and averted her eyes when we made eye contact.(she was over made up with a shade or two too light for her) Another of them asked someone if they needed help who just walked in.(she has a bullring in her nose) And the other looked at me and started stocking shelves.(I think her name was Serena) I needed all new makeup. I was trying on all different kinds. I really liked Bare Minerals, so we were going to buy it. But since I was ignored for 30 minutes my husband said, where else can we for you to buy makeup? I said Mac. He looked one up and it was right there in Dillard's. The one with the bullring over heard us talking about writing a review and told Serena and she came up to me with a bag of samples and half apologized for no one helping me. I declined her bag of samples. She followed me out the store with the samples that I refused again. This store needs to take a class on CUSTOMER SERVICE. I've worked for two cosmetic company's and would have been fired if this had happened at anyone of them, because I had bosses who believed in providing good CUSTOMER SERVICE. It could be that things happen and for whatever reason they missed me and missed checking on me as a customer for thirty minutes and maybe really felt bad when they finally spoke to me and I told them how upset I was. But, regarding customer service, why did they then not try to make up for it by actually helping me? I still sat there and tried some makeup on and tried to match my skin for another 15 minutes or so. No one tried at that point to try and recover my business. It was just the samples and the sorries and nothing else. Mac got my sale. And it didn't take very long either, with someone actually helping me.
08.2018Shenika
I came into this location yesterday and I was completely ignored. Let me say that I've never had a bad Sephora experience before yesterday. There were three girls working and I didn't get asked if I needed help until 30 minutes later. One of the girls walked passed me three times, and averted her eyes when we made eye contact.(she was over made up with a shade or two too light for her) Another of them asked someone if they needed help who just walked in.(she has a bullring in her nose) And the other looked at me and started stocking shelves.(I think her name was Serena) I needed all new makeup. I was trying on all different kinds. I really liked Bare Minerals, so we were going to buy it. But since I was ignored for 30 minutes my husband said, where else can we for you to buy makeup? I said Mac. He looked one up and it was right there in Dillard's. The one with the bullring over heard us talking about writing a review and told Serena and she came up to me with a bag of samples and half apologized for no one helping me. I declined her bag of samples. She followed me out the store with the samples that I refused again. This store needs to take a class on CUSTOMER SERVICE. I've worked for two cosmetic company's and would have been fired if this had happened at anyone of them, because I had bosses who believed in providing good CUSTOMER SERVICE. It could be that things happen and for whatever reason they missed me and missed checking on me as a customer for thirty minutes and maybe really felt bad when they finally spoke to me and I told them how upset I was. But, regarding customer service, why did they then not try to make up for it by actually helping me? I still sat there and tried some makeup on and tried to match my skin for another 15 minutes or so. No one tried at that point to try and recover my business. It was just the samples and the sorries and nothing else. Mac got my sale. And it didn't take very long either, with someone actually helping me.
08.2018Shenika
I came into this location yesterday and I was completely ignored. Let me say that I've never had a bad Sephora experience before yesterday. There were three girls working and I didn't get asked if I needed help until 30 minutes later. One of the girls walked passed me three times, and averted her eyes when we made eye contact.(she was over made up with a shade or two too light for her) Another of them asked someone if they needed help who just walked in.(she has a bullring in her nose) And the other looked at me and started stocking shelves.(I think her name was Serena) I needed all new makeup. I was trying on all different kinds. I really liked Bare Minerals, so we were going to buy it. But since I was ignored for 30 minutes my husband said, where else can we for you to buy makeup? I said Mac. He looked one up and it was right there in Dillard's. The one with the bullring over heard us talking about writing a review and told Serena and she came up to me with a bag of samples and half apologized for no one helping me. I declined her bag of samples. She followed me out the store with the samples that I refused again. This store needs to take a class on CUSTOMER SERVICE. I've worked for two cosmetic company's and would have been fired if this had happened at anyone of them, because I had bosses who believed in providing good CUSTOMER SERVICE. It could be that things happen and for whatever reason they missed me and missed checking on me as a customer for thirty minutes and maybe really felt bad when they finally spoke to me and I told them how upset I was. But, regarding customer service, why did they then not try to make up for it by actually helping me? I still sat there and tried some makeup on and tried to match my skin for another 15 minutes or so. No one tried at that point to try and recover my business. It was just the samples and the sorries and nothing else. Mac got my sale. And it didn't take very long either, with someone actually helping me.
08.2018