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Chase Bank in Bountiful (510 S 200 W, UT 84010)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Bountiful (Utah state) on the street of 510 S 200 W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18014815515. You can get more information from their website: https://locator.chase.com/ut/bountiful/510-s-200-w?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MjI5Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 40.883858, -111.885953. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Sebastian
Very unprofessional wire transfer experience. Wanted me to call and confirm wire details before he put anything in the system. When we got to confirm the wire transfer, he only confirmed the routing number and not the account number. Wire transfer was handled behind the counter with no sense of privacy. Very unprofessional customer service experience. I will not be returning.
07.2022Rain
As someone who use to work at a bank, all I can say is WOW. The tellers were counting out cash to customers so loud I could hear them all the way across the branch. Saying things like “Do you want this all in 100 dollar bills?” Safety issue much? Then, the ever so lovely woman who we needed to open an account walks up to us and said “ sorry.. we close at 2pm today.” It was 12:00….. & we got there at 11:30. She then encouraged us to just open the accounts online ourselves so we can leave. well we can’t open a joint account online sooooooooooooo. 🙃🙃🙃 She just seemed SO BOTHERED by us I just wanted to scream. They also sent another customer away telling them it would be atleast an 1.5 hour wait until the lady was done opening our SINGULAR JOINT ACCOUNT. I don’t need my MBA to tell me that’s just bad business. lol
03.2022Brian
Called customer service no less that 8 times today and got disconnected then when account is locked “for security reasons “ they put you on hold for 45 minutes just to tell you that you have to go into a branch to get the account unlocked. Worst ever customer service will be closing my account which I’ve had over 20 years
09.2021Alef
Closed my account because Chelsea was asking me for my full social security number to change my address? I could change on my phone, but I needed signed by somebody. Even knowing I said the last 4 digits, who casually walks around with Ssn or need it to change address. Hard time over nothing. IF YOU ARENT MAKE MY LIFE EASIER TO HAVE MY MONEY THERE, THEN WHY ARE YOU GUYS HERE FOR ?
07.2021Taylor
We came in to this location once to pay off our car early, and were helped right away. Recently, we had an issue with a UPS store not having a notary. We came into this location, and the same kind woman that helped us before came out to help us (I really wish I caught her name). She told us that she was a notary, but that because we wanted a will notarized she couldn’t do that because they were a bank. This makes sense. She then took it upon herself to call another UPS location for us and make sure that they had a notary available for us. This was great customer service, regardless of us using their services that day. Thank you!
07.2021Jessica
I went in needing to reset my password, was told to do it on the app, then I asked to reorder a credit card, was told to call and that they could not help me in the branch, wanted to look at a sketchy transaction, told me I needed to call. Also I asked the banker to help me and she very rudely told me she has an appointment and can’t help me for 30 minutes. I have multiple accounts with chase and have gone to this branch before, never have I had such a pointless and frustrating experience.
07.2021Justin
It's my fault and I'll apologize in advance. As a matter of fact, I even upgraded my rating from 1 to 2 stars, reluctantly, all the while channeling my thoughts in an attempt to bring my blood off boil as I stood face to face with the teller, a younger gentleman maybe in his mid to upper 20's and having just briefly explained my desire and intent. "Good afternoon," I said in a cheerful tone and with a smile as I eagerly approached and firmly placed my half filled out savings deposit/transfer slip in front of him along with my UT DL and the credit card in question that I had intention of simply transferring my overpayment from. In contrast, my local credit union would have been happy to process this transaction lickety-split and sent me on my way. Come to think of it, MY CREDIT UNION WOULD HAVE ALLOWED ME TO PROCESS THAT TRANSACTION ONLINE , SAVING ME TIME, EFFORT, GAS, AND THE ENSUING FURY THAT NOW RAGED WITHIN. But again that's not the teller's fault, that's Chase bank's terms and conditions, which I tried very hard to maintain in lieu of the knee jerk response I was experiencing. "We don't process credit refunds here, you'll have to call the 800 number listed on the back of your Visa card or request it on chase.com." At this point sweat began to bead up on my forehead as the anger and frustration set in. I took in a few deep breaths and leaned forward, slightly wrinkling my forehead while slowly speaking in a deeper and more pronounced tone, reaching back into my pocket and retrieving the Visa card in question as I placed it firmly in front of him and bent it back, releasing it from my thumb as it slammed down on the wood as if it were a playing card and I had just doubled down on a set of Kings. "This is the same institution as listed on this card, correct? The same institution that holds my savings and two other lines of credit, correct?" He nodded with little expression other than a gesture aimed at passing off the question as irrelevant, as I made my final statement. "Well then please process the transaction as lending institutions are meant to do. I gave you this money in error, regardless, it was never your money and now you've literally sanctioned me and are holding my funds hostage," I said in a tone that drew the attention of customer's and employees. So I thought for certain I had outsmarted you, Chase, and I literally saw this coming, so about a week ago I got online and ordered a PIN for the credit card account in question so I could simply swipe away the overage I'd paid, leaving my account with a zero balance, paid in full and my overage returned to me by way of a few keystrokes at their ATM. What you did was leave my credit refund intact and untouched, and simply took the cash I withdrew and posted it as a cash advance from my credit line, now incurring more fees. You have defeated me for now, Chase, but you haven't heard the last of me, either. What I thought was a pretty slick move turned out to be a critical thinking error. I should've known and thought with far more callous and deviance as the ATM lie in wait for me, like throwing guts to a hungry lion. What I ended up with was more fees, the money I withdrew simply a figment of my imagination, Chase waving me on as I drove away, the cash advance fees adding up as I will soon come to find. Honestly, Chase, there has to be a fee involved somewhere in this miniscule online transaction that you refuse to offer online transfers between accounts within your institution. This is simply a value added service and now I have to drag my butt to a brick and mortar location to transact $20.00 from one account to another. Please, Chase, I'm begging you, for the love of fixed rate guarantees and the static money market returns you peddle to the uninitiated, please update your products and services to allow simple transfers among accounts held by customers. Thank You, Justin
07.2021Paige
I had an issue with my account and was really upset and Stacy recieved my call and did everything she could to make sure I was okay. She even called after I had finished everything she told me to try to make sure I was doing okay which I seriously appreciate. She helped me make a stressful situation manageable. I really appreciate everything she did to help.
07.2021Joshua
I have loved my experience with Chase I opened my accounts with Aaron Atwood he was fast, informative, and very helpful. Every time I have visited the teller line they have been amazing to work with as well and they have always been able to help with everything I need. I also love that their ATMs dispense 100s. Give Chase a try you won’t be disappointed!
07.2020Becky
The Chase in Bountiful has always been my favorite. There's a lady here who has remembered my name for 15 years. I'm not sure if that's because I'm a bad customer or a good customer 😃. The staff here is friendly and professional and they always treat me that way, whether in the bank or in the Drive-Thru. They always answer my questions and help me out when I need information on my accounts. I always have been very impressed with everyone that I've worked with and I would recommend this bank to anyone. I began with Chase when they took over from Washington Mutual and I have never regretted it. Neither will you!
07.2018