drugstore
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Walgreens Pharmacy in Payson (132 N Main St, UT 84651)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens Pharmacy is located in Payson (Utah state) on the street of 132 N Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18014650125. You can get more information from their website: https://www.walgreens.com/locator/walgreens-132+n+main+st-payson-ut-84651/id=13011. The coordinates that you can use in navigation applications to get to find Walgreens Pharmacy quickly are 40.044850, -111.731729. Scroll down to find out opening hours, reviews and other important information about Walgreens Pharmacy.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Drive-through
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Is the place part of a chain store?
Walgreens Pharmacy is my place. Can I manage it?
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Melissa
This review is specifically for the PHARMACY department within the Payson, UT Walgreens. After years of slow AND terrible customer service, inadequate training of new employees, poor administrative accountability, zero follow through, high turnover due to all of the good employees leaving, and having to deal with some kind of issue with nearly every prescription we've sent the Payson Walgreens over the past several years, our most recent experience was the last straw for us. This pharmacy is, hands down, the WORST in Utah County. Even before claims of COVID-19 "staffing issues", this pharmacy appeared to be poorly managed and still continues to function as smoothly as a broken razor blade across burlap. They either do not pick up their phones at all or leave you on hold for 20-plus minutes prompting you to drive many miles to walk in only to be greeted with their ineptitude in person. There is no accountability for mistakes they repeatedly make and zero interest on their part for taking any kind of pride in their jobs. Both of the Pharmacists and at least one of the Pharm Techs clearly display their dislike of their jobs and do not have any interest in excelling in anything work-related. I think they prefer dead-eye staring into chasms of nothingness than actually doing their jobs. And that would be fine! But if that's what they want, then they should get a job folding T-shirts instead of filling life-saving medications. Why did we continue to use their services 1) We're overly-patient IDIOTS who thought it would get better and 2) We've always let the poor performance and errors roll off our backs because it was close to our home and we eventually got our corrected prescriptions. No more; the Payson, UT Walgreens Pharmacy has reached unprofessional and unacceptable limits. We have, within the past hour, transferred ALL of our numerous and very expensive prescriptions to another pharmacy who, upon first call, has already outperformed Payson, UT Walgreens Pharmacy in customer service, knowledge, and respect for the patients they serve.
07.2022Melissa
This review is specifically for the PHARMACY department within the Payson, UT Walgreens. After years of slow AND terrible customer service, inadequate training of new employees, poor administrative accountability, zero follow through, high turnover due to all of the good employees leaving, and having to deal with some kind of issue with nearly every prescription we've sent the Payson Walgreens over the past several years, our most recent experience was the last straw for us. This pharmacy is, hands down, the WORST in Utah County. Even before claims of COVID-19 "staffing issues", this pharmacy appeared to be poorly managed and still continues to function as smoothly as a broken razor blade across burlap. They either do not pick up their phones at all or leave you on hold for 20-plus minutes prompting you to drive many miles to walk in only to be greeted with their ineptitude in person. There is no accountability for mistakes they repeatedly make and zero interest on their part for taking any kind of pride in their jobs. Both of the Pharmacists and at least one of the Pharm Techs clearly display their dislike of their jobs and do not have any interest in excelling in anything work-related. I think they prefer dead-eye staring into chasms of nothingness than actually doing their jobs. And that would be fine! But if that's what they want, then they should get a job folding T-shirts instead of filling life-saving medications. Why did we continue to use their services 1) We're overly-patient IDIOTS who thought it would get better and 2) We've always let the poor performance and errors roll off our backs because it was close to our home and we eventually got our corrected prescriptions. No more; the Payson, UT Walgreens Pharmacy has reached unprofessional and unacceptable limits. We have, within the past hour, transferred ALL of our numerous and very expensive prescriptions to another pharmacy who, upon first call, has already outperformed Payson, UT Walgreens Pharmacy in customer service, knowledge, and respect for the patients they serve.
07.2022Melissa
This review is specifically for the PHARMACY department within the Payson, UT Walgreens. After years of slow AND terrible customer service, inadequate training of new employees, poor administrative accountability, zero follow through, high turnover due to all of the good employees leaving, and having to deal with some kind of issue with nearly every prescription we've sent the Payson Walgreens over the past several years, our most recent experience was the last straw for us. This pharmacy is, hands down, the WORST in Utah County. Even before claims of COVID-19 "staffing issues", this pharmacy appeared to be poorly managed and still continues to function as smoothly as a broken razor blade across burlap. They either do not pick up their phones at all or leave you on hold for 20-plus minutes prompting you to drive many miles to walk in only to be greeted with their ineptitude in person. There is no accountability for mistakes they repeatedly make and zero interest on their part for taking any kind of pride in their jobs. Both of the Pharmacists and at least one of the Pharm Techs clearly display their dislike of their jobs and do not have any interest in excelling in anything work-related. I think they prefer dead-eye staring into chasms of nothingness than actually doing their jobs. And that would be fine! But if that's what they want, then they should get a job folding T-shirts instead of filling life-saving medications. Why did we continue to use their services 1) We're overly-patient IDIOTS who thought it would get better and 2) We've always let the poor performance and errors roll off our backs because it was close to our home and we eventually got our corrected prescriptions. No more; the Payson, UT Walgreens Pharmacy has reached unprofessional and unacceptable limits. We have, within the past hour, transferred ALL of our numerous and very expensive prescriptions to another pharmacy who, upon first call, has already outperformed Payson, UT Walgreens Pharmacy in customer service, knowledge, and respect for the patients they serve.
07.2022Ashlee
This pharmacy in payson is AWFUL. They are rude and they pick up the phone and put you on hold without even answering it. I know they are short staffed but, when you shop in Walgreens not the pharmacy part they are very nice. The pharmacy manager there is so horrible and he filled a prescription that almost killed me. They never go out of there way to help you. It is mostly the 2 males that work there. Most of the women are so nice. It makes me so sad to have to do this but, I want other people to know how awful the pharmacy manager is. He makes you feel like you are just another number and treats you so inconsiderate. As soon as my refills are gone, i will be switching pharmacies!!! And so will my whole family
06.2022Ashlee
This pharmacy in payson is AWFUL. They are rude and they pick up the phone and put you on hold without even answering it. I know they are short staffed but, when you shop in Walgreens not the pharmacy part they are very nice. The pharmacy manager there is so horrible and he filled a prescription that almost killed me. They never go out of there way to help you. It is mostly the 2 males that work there. Most of the women are so nice. It makes me so sad to have to do this but, I want other people to know how awful the pharmacy manager is. He makes you feel like you are just another number and treats you so inconsiderate. As soon as my refills are gone, i will be switching pharmacies!!! And so will my whole family
06.2022Ashlee
This pharmacy in payson is AWFUL. They are rude and they pick up the phone and put you on hold without even answering it. I know they are short staffed but, when you shop in Walgreens not the pharmacy part they are very nice. The pharmacy manager there is so horrible and he filled a prescription that almost killed me. They never go out of there way to help you. It is mostly the 2 males that work there. Most of the women are so nice. It makes me so sad to have to do this but, I want other people to know how awful the pharmacy manager is. He makes you feel like you are just another number and treats you so inconsiderate. As soon as my refills are gone, i will be switching pharmacies!!! And so will my whole family
06.2022D
A lady named Sierra was very rude to me !she put me on hold without letting me know she was going to do so!! She then transferred the call and it hung up when I called back she was very short and rude with her answers !!! All I’m trying to do is get my child’s prescription and they treat people like this!!! I have been a longtime customer here and other Walgreens for about 20 years now I am sad that I will not feel comfortable to come to my neighborhood pharmacy knowing that this woman will still be here!!!!
05.2022D
A lady named Sierra was very rude to me !she put me on hold without letting me know she was going to do so!! She then transferred the call and it hung up when I called back she was very short and rude with her answers !!! All I’m trying to do is get my child’s prescription and they treat people like this!!! I have been a longtime customer here and other Walgreens for about 20 years now I am sad that I will not feel comfortable to come to my neighborhood pharmacy knowing that this woman will still be here!!!!
05.2022Mike
I needed to go out of town so I called in my refill and was told it would be ready in 30 min 3 days later and after my insurance paid 3 days earlier I called my Dr and had all my meds moves to Payson Market i will never do busines with this stor again and reading that there great then why only 2.75 average
05.2022D
A lady named Sierra was very rude to me !she put me on hold without letting me know she was going to do so!! She then transferred the call and it hung up when I called back she was very short and rude with her answers !!! All I’m trying to do is get my child’s prescription and they treat people like this!!! I have been a longtime customer here and other Walgreens for about 20 years now I am sad that I will not feel comfortable to come to my neighborhood pharmacy knowing that this woman will still be here!!!!
05.2022Mike
I needed to go out of town so I called in my refill and was told it would be ready in 30 min 3 days later and after my insurance paid 3 days earlier I called my Dr and had all my meds moves to Payson Market i will never do busines with this stor again and reading that there great then why only 2.75 average
05.2022Mike
I needed to go out of town so I called in my refill and was told it would be ready in 30 min 3 days later and after my insurance paid 3 days earlier I called my Dr and had all my meds moves to Payson Market i will never do busines with this stor again and reading that there great then why only 2.75 average
05.2022Jaxon
This is a great pharmacy! The people who work there are very kind. Sierra is so nice!
05.2022Jaxon
This is a great pharmacy! The people who work there are very kind. Sierra is so nice!
05.2022Jaxon
This is a great pharmacy! The people who work there are very kind. Sierra is so nice!
05.2022Lindsey
I have had to do multiple pick up orders to get supplies to help fight this horrible thing going around. Our pick up orders have always been done way sooner than expected. The Pharmacy as well as the front has done their best to go above and beyond in this unprecedented time. Thank You for showing up and being kind!!
01.2022Diane
The employees have always been friendly and helpful! The pharmacy is so popular due to their friendliness, accuracy and strong work ethics. I wouldn’t go anywhere else!!😊
01.2022Lindsey
I have had to do multiple pick up orders to get supplies to help fight this horrible thing going around. Our pick up orders have always been done way sooner than expected. The Pharmacy as well as the front has done their best to go above and beyond in this unprecedented time. Thank You for showing up and being kind!!
01.2022Diane
The employees have always been friendly and helpful! The pharmacy is so popular due to their friendliness, accuracy and strong work ethics. I wouldn’t go anywhere else!!😊
01.2022Lindsey
I have had to do multiple pick up orders to get supplies to help fight this horrible thing going around. Our pick up orders have always been done way sooner than expected. The Pharmacy as well as the front has done their best to go above and beyond in this unprecedented time. Thank You for showing up and being kind!!
01.2022Diane
The employees have always been friendly and helpful! The pharmacy is so popular due to their friendliness, accuracy and strong work ethics. I wouldn’t go anywhere else!!😊
01.2022Its
Nobody ever picks up the phone in pharmacy. I am on hold waiting for 8 minutes, 12 minutes, 15 minutes... just to be hung up on. It's not just today.... every time I call. The employees are great in person but phone system is a joke & waste of customers' time.
09.2021Its
Nobody ever picks up the phone in pharmacy. I am on hold waiting for 8 minutes, 12 minutes, 15 minutes... just to be hung up on. It's not just today.... every time I call. The employees are great in person but phone system is a joke & waste of customers' time.
09.2021Its
Nobody ever picks up the phone in pharmacy. I am on hold waiting for 8 minutes, 12 minutes, 15 minutes... just to be hung up on. It's not just today.... every time I call. The employees are great in person but phone system is a joke & waste of customers' time.
09.2021Nellyn
This Walgreens is always under staffed and it usually takes a while for them to get your prescriptions. The staff is always friendly and nice and I feel like they do their best. Drive thru is usually pretty busy.
08.2021Nellyn
This Walgreens is always under staffed and it usually takes a while for them to get your prescriptions. The staff is always friendly and nice and I feel like they do their best. Drive thru is usually pretty busy.
08.2021Lacey
I have NEVER felt so rushed and disrespected in my life. We walked into the Payson, Utah location to fill my brother’s prescriptions. He has been in the hospital for a week after having a major surgery and this was was the half way mark on our way home. We got there at about 4 p.m. and we were rudely informed they close at 5 so be here so they can close on time. After we waited, they informed us the prescriptions wouldn’t be covered due to the prescribing doctor not being in network with the Insurance. We knew there was a miscommunication due to this doctor doing the procedure. Instead of trying to help us resolve this they started closing windows and rushing us out the door. The prescription that prevents blood clots was the most expensive and also the most important. The tech or cashier suggested taking aspirin instead. Mind you this was a MAJOR surgery, a little aspirin wasn’t going to do the trick. After they rushed us out the door we went to our local Smith’s Pharmacy. They worked with us and the doctor to iron out the miscommunication and had us out of the door in less than 20 minutes. I surely hope your associates made it on time to whatever was so important that they couldn’t spare 10 minutes for. I also hope they start making more educated suggestions to their patients because the advice given tonight could have had serious repercussions. As for us, we will no longer support Walgreens and we will tell all others to do the same.
08.2021Nellyn
This Walgreens is always under staffed and it usually takes a while for them to get your prescriptions. The staff is always friendly and nice and I feel like they do their best. Drive thru is usually pretty busy.
08.2021Lacey
I have NEVER felt so rushed and disrespected in my life. We walked into the Payson, Utah location to fill my brother’s prescriptions. He has been in the hospital for a week after having a major surgery and this was was the half way mark on our way home. We got there at about 4 p.m. and we were rudely informed they close at 5 so be here so they can close on time. After we waited, they informed us the prescriptions wouldn’t be covered due to the prescribing doctor not being in network with the Insurance. We knew there was a miscommunication due to this doctor doing the procedure. Instead of trying to help us resolve this they started closing windows and rushing us out the door. The prescription that prevents blood clots was the most expensive and also the most important. The tech or cashier suggested taking aspirin instead. Mind you this was a MAJOR surgery, a little aspirin wasn’t going to do the trick. After they rushed us out the door we went to our local Smith’s Pharmacy. They worked with us and the doctor to iron out the miscommunication and had us out of the door in less than 20 minutes. I surely hope your associates made it on time to whatever was so important that they couldn’t spare 10 minutes for. I also hope they start making more educated suggestions to their patients because the advice given tonight could have had serious repercussions. As for us, we will no longer support Walgreens and we will tell all others to do the same.
08.2021Lacey
I have NEVER felt so rushed and disrespected in my life. We walked into the Payson, Utah location to fill my brother’s prescriptions. He has been in the hospital for a week after having a major surgery and this was was the half way mark on our way home. We got there at about 4 p.m. and we were rudely informed they close at 5 so be here so they can close on time. After we waited, they informed us the prescriptions wouldn’t be covered due to the prescribing doctor not being in network with the Insurance. We knew there was a miscommunication due to this doctor doing the procedure. Instead of trying to help us resolve this they started closing windows and rushing us out the door. The prescription that prevents blood clots was the most expensive and also the most important. The tech or cashier suggested taking aspirin instead. Mind you this was a MAJOR surgery, a little aspirin wasn’t going to do the trick. After they rushed us out the door we went to our local Smith’s Pharmacy. They worked with us and the doctor to iron out the miscommunication and had us out of the door in less than 20 minutes. I surely hope your associates made it on time to whatever was so important that they couldn’t spare 10 minutes for. I also hope they start making more educated suggestions to their patients because the advice given tonight could have had serious repercussions. As for us, we will no longer support Walgreens and we will tell all others to do the same.
08.2021