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Jim & Scott's Auto Services in Providence Forge (5201 Pocahontas Trail, VA 23140)
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Jim & Scott's Auto Services is located in Providence Forge (Virginia state) on the street of 5201 Pocahontas Trail. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1804-966-6779. The coordinates that you can use in navigation applications to get to find Jim & Scott's Auto Services quickly are 37.477457, -77.125796. Scroll down to find out opening hours, reviews and other important information about Jim & Scott's Auto Services.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible car park
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Fortunato
Hello, good morning. I have been told that you worked on the chassis of the old Monaco and I would like to ask you some questions. I am writing to you from Spain. Is there an email to write to you?
07.2022Ashton
Excellent auto mechanic! I’ve been going to them for years for inspections and oil changes and I’m always impressed with their work and customer service. I highly recommend them to anyone looking for an honest and trustworthy mechanic. Service: Oil change
04.2022Maddie
We were on our way back to Ohio and our exhaust pipe broke. They were the only auto shop to take us in for a quick fix and they didn’t charge us for the fix. They said to put however much we thought it would cost in the collection basket at church on Sunday. Super sweet people and highly recommend them. Service: Exhaust
09.2020Amy
Unless you only need the basics done like oil changes and inspections. I would bypass this shop. They definently dont want to do anything that requires actual knowledge or hard work. We have taken 2 vehicles here. One for cutting off and one for other issues. The first car they basically told us they dont know what's wrong. Keep driving it and if it does it again bring it back. They didnt even try looking at it. I was also told well you dont want to pay me to have to drive the car around until it does it again. Nooo what I expect is for you to do your job. The 2nd vehicle. They were told specifically it was the catalytic converter. They did some other stuff to it instead. Picked the truck up. It had the same issue. Took the truck right back. Was told they dont know what to do with it and we were told to come pick it up. not sure how this shop makes any money bc they definitely dont deal with the big issues. It was clear in both instances that they just couldnt very bothered. When someone brings in a vehicle and tell you exactly what's wrong with it and they are certain..then maybe you should liste .
09.2020Danielle
What an awesome place! I broke down heading back to my home in VB. Called and spoke to the nicest gentleman who let me get my Jeep towed there and fixed for such an awesome price. He was honest and didn’t rip me off which is such a great thing to see in a auto shop. He had my Jeep up and running in no time and at such a great cost. Will always have my business from now on for big fixes!
09.2019Devin
Took my truck in for an inspection, ended up having a bad part, Scott gave me a quote to fix the issue with a very reasonable price. Got the work done and was very pleased with the customer service and quick turn around time! My Truck drives much better! they also recommended me keeping a higher amount of air in my front tires as they were wearing down on the outside. Very Knowledgeable folks and very happy with my experience at Jim & Scott's I highly recommend this place for anyone !
09.2019Mike
Broke down on Interstate 64 over 100 miles from home on a hot Friday afternoon. Ended up at Jim & Scott's, immediately felt like they were good, honest folks we could trust. They ended up replacing our blown transmission with a new/reman Jasper unit. The prices were fair, the work done in a timely manner. We recommend them very highly. Great people!
09.2019Alex
Check engine light came on and the car started rumbling. Came in to their shop and they helped us right away, despite being closed on the weekend! I highly recommend this shop for any future service needs. They were able to quickly diagnose the issue, and get us back on our road trip quickly. That being said, I wouldn't recommend going to a closed shop.
09.2019David
I brought my car in for a state inspection yesterday. I knew a headlight was out so I purchased one and asked them to replace the bulb while doing the inspection ($20). When I went to pick up the car I was given a bill of $111. Without informing me of the results of the inspection and the cost they proceeded with charging me $38 to replace the bulb which should have taken at most 10 minutes, then an additional $35 to adjust the headlights and another $15 to replace a faulty license plate bulb. All of this without asking for my permission in advance. I feel swindled and will never bring my vehicle here again and would tell others to beware!
09.2019CB
My friend (who just happens to be a black man) was experiencing car trouble this past Monday, so he decided to stop by and ask for help during business hours. The owner called the police on him for no reason at all. I guess he’s afraid of black men with dread locks or something. I definitely would not recommend anyone to use this business, especially if you happen to be a person of color.
09.2019