car repair
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Firestone Complete Auto Care in Yakima (202 S 1st St, WA 98901)
About:
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in Yakima (Washington state) on the street of 202 S 1st St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15098347126. You can get more information from their website: https://local.firestonecompleteautocare.com/washington/yakima/202-s-1st-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 46.599272, -120.505151. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
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Elliot
Awesome service. I had a wheel bearing fail on the way home from a road trip and the team got me fixed up and back on the road quickly and efficiently. They even found and replaced worn brake pads on the front end. Super friendly service, good communication, and a very knowledgeable technician turned what could have been a really stressful moment into an enjoyable experience.
06.2022Anna
Austin at the front desk really helped me out and got us in and out of a popped tire in 45 min as a walk in great service
06.2022Rick
Great job and very quick 4 tires, oil change and air filter in 1 hour 15 minutes
06.2022Cameron
We were passing through town on Sunday and found a screw in our tire. Other shops wouldn't touch it and these guys said no problem. They had us back on the road in 30 minutes. The shop was clean and staff was friendly. Highly recommend.
04.2022Sherrie
Went to get my brake light switch fixed. I waited over 2 and half hrs. For a job that shouldn't take more then 10 min. Had to get just a switch. They charged me $144.00. Ridiculous. Way to spend for me.
03.2022Tory
Killed battery, was marked fine then scribbled out to replace. Even after we called the complaint line and they reached out to the store to resolve it the store said they didn't do anything electrical and refused to help stating that's what the alternator is for. Waiting on a call back from area manager. What's the most frustrating is they had to have jumped it to drive it outside as we immediately went to the car and it had to to be jumped to start it. Took double the quoted me time and they said it needed to be aligned direly but or paperwork says they check it and it was fine, so unsure which is wrong at this point. The lady was nice but the guy that jumped our car was awful. If it's a Sunday and you have no choice I guess just make sure your car works when you leave and plan on spending the day there.
11.2021Jackson
My car was traveling through Yakima going back to portland and our tire blew. We took it to this Firestone and a man named hunter got us in and out in no time! He was extremely helpful and friendly and I would definitely go back if I needed something while passing through Yakima. Ask for hunter when you go in, you won’t be disappointed.
10.2021Tyler
This seems to be a pretty decent shop. Staff is professional. Their quality of work is reliable. My only issue is they seem to be a bit understaffed; two days to get new tires and an alignment done was much longer than I expected. However, decent prices and reliable service will keep me coming back.
07.2021Tracy
Super friendly, respectful and helpful staff. Clean clean clean wait space. They'll even point you in direction of good places to have outdoor coffee if you want to hike around downtown.
07.2021Kyle
Take your vehicle somewhere else. This is what our car looked like after Firestone was done "fixing it". Not only did they add parts and labor cost to the bill without calling me, Paul looked me in the eyes and had me pay as if nothing had happened to my car. My girlfriend and I then walked out to the car to discover the car had jacked up improperly by Effern causing the side skirt and front fender to be crushed which impedes the door from opening and closing properly. Also the camber of the front drivers side wheel, (same side as damage) was never fixed. As soon as I walked back in the store, Paul came over and started walking straight towards the damage without me even telling him where it was, which clearly means he knew about it but tried to hide it from us. Since the store has admitted they were at fault and offered to pay for the damage, but that was not enough after I paid $1,200 to have them molest our car and not resolve the oringal issue. A simple phone call letting me know about added parts/ labor and the damage to the vehicle would have been the kind of service you'd expect from a honest shop who takes pride in their work, but clearly they do neither. They also race the vehicles around the shop and show no respect for other people's stuff, if you do for some reason take your vehicle here, watch them like a hawk. I'd suggest Firestone to hire some more competent workers who take pride in what they do, Sergio had outstanding customer service, which is the whole reason I brought our rig here, but the worker bees seem to just want to get the day over with rather than get the job done RIGHT.
07.2020