Verizon Authorized Retailer – Cellular Sales in South Charleston (40 RHL Blvd, WV 25303)

4.6 (40 reviews)

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Verizon Authorized Retailer – Cellular Sales Logo

Chain retailer offering cell phones, wireless plans, tablets & related accessories.


Verizon Authorized Retailer – Cellular Sales is located in South Charleston (West Virginia state) on the street of 40 RHL Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13047443906. You can get more information from their website: https://www.cellularsales.com/stores/verizon-40-rhl-blvd-south-charleston-wv-25303/?y_source=1_OTgwODg2Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer – Cellular Sales quickly are 38.337282, -81.715041. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer – Cellular Sales.

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  • Wheelchair-accessible entrance

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Reviews about Verizon Authorized Retailer – Cellular Sales - 40

Randy

Jason was very helpful in finding the problem with my phone. We did all the trouble shooting and turns out faulty part of the phone. Verizon is sending me a new phone. Recommend coming to this location.

07.2022

Keyara

Chelsey Ooten was so helpful & super nice she helped me get a new phone and saved me some money ! If you have something to work with she tries her best I could tell she genuinely wanted to help me & there’s not many people like that now was very thankful.

07.2022

lisa

I had an issue with another location and was told nothing could be done about it. Jessica at Southridge not only fixed the issue within minutes but went above and beyond being helpful. I will definitely be back because of her.

07.2022

Bridget

My phone was broke. I thought it was gonna cost alot more than it did. My payment on new phone saved me $25 cheaper on the month . Jason was great transfered all my info over to new phone . Thanks

07.2022

Randy

Jason was very helpful in finding the problem with my phone. We did all the trouble shooting and turns out faulty part of the phone. Verizon is sending me a new phone. Recommend coming to this location.

07.2022

Keyara

Chelsey Ooten was so helpful & super nice she helped me get a new phone and saved me some money ! If you have something to work with she tries her best I could tell she genuinely wanted to help me & there’s not many people like that now was very thankful.

07.2022

lisa

I had an issue with another location and was told nothing could be done about it. Jessica at Southridge not only fixed the issue within minutes but went above and beyond being helpful. I will definitely be back because of her.

07.2022

Bridget

My phone was broke. I thought it was gonna cost alot more than it did. My payment on new phone saved me $25 cheaper on the month . Jason was great transfered all my info over to new phone . Thanks

07.2022

Randy

Jason was very helpful in finding the problem with my phone. We did all the trouble shooting and turns out faulty part of the phone. Verizon is sending me a new phone. Recommend coming to this location.

07.2022

Keyara

Chelsey Ooten was so helpful & super nice she helped me get a new phone and saved me some money ! If you have something to work with she tries her best I could tell she genuinely wanted to help me & there’s not many people like that now was very thankful.

07.2022

lisa

I had an issue with another location and was told nothing could be done about it. Jessica at Southridge not only fixed the issue within minutes but went above and beyond being helpful. I will definitely be back because of her.

07.2022

Bridget

My phone was broke. I thought it was gonna cost alot more than it did. My payment on new phone saved me $25 cheaper on the month . Jason was great transfered all my info over to new phone . Thanks

07.2022

Randy

Jason was very helpful in finding the problem with my phone. We did all the trouble shooting and turns out faulty part of the phone. Verizon is sending me a new phone. Recommend coming to this location.

07.2022

Keyara

Chelsey Ooten was so helpful & super nice she helped me get a new phone and saved me some money ! If you have something to work with she tries her best I could tell she genuinely wanted to help me & there’s not many people like that now was very thankful.

07.2022

lisa

I had an issue with another location and was told nothing could be done about it. Jessica at Southridge not only fixed the issue within minutes but went above and beyond being helpful. I will definitely be back because of her.

07.2022

Bridget

My phone was broke. I thought it was gonna cost alot more than it did. My payment on new phone saved me $25 cheaper on the month . Jason was great transfered all my info over to new phone . Thanks

07.2022

Diana

I want to start off by saying I went to the Verizon Store in Kanawha City not only once but twice. The first time was to upgrade our phones. Keep in mind we work. The moment we walked in they ask what we wanted and ask if we could come back in the morning because they was closing in 15 min. So a few weeks later we go back only because we live 3 min away. Try again this time of course it was rush rush trying to get us a phone then they say well our internet is down not only here but it's also all Verizon stores can you come back tomo. By then I was just finished I said let go to the Verizon Store in South Charleston and we didn't know they even stayed open later which is awesome especially if you work. As we get there its about 20 min before they close and when we entered the store Jason was eager to help us. He never once made us feel like we was a bother or we had to hurry because they closing in 20 min and guess what the internet wasn't down he sit with us helped us on our plans got the phones we both wanted... The service and professionalism with Jason was great he went above and beyond and not once did he make us feel like the other store did. So I'm giving this store on Corridor G a 5 star it maybe 20 25 mins away but to get this kinda customer service it well worth the drive..Thank you Jason for everything you did💗

05.2022

Diana

I want to start off by saying I went to the Verizon Store in Kanawha City not only once but twice. The first time was to upgrade our phones. Keep in mind we work. The moment we walked in they ask what we wanted and ask if we could come back in the morning because they was closing in 15 min. So a few weeks later we go back only because we live 3 min away. Try again this time of course it was rush rush trying to get us a phone then they say well our internet is down not only here but it's also all Verizon stores can you come back tomo. By then I was just finished I said let go to the Verizon Store in South Charleston and we didn't know they even stayed open later which is awesome especially if you work. As we get there its about 20 min before they close and when we entered the store Jason was eager to help us. He never once made us feel like we was a bother or we had to hurry because they closing in 20 min and guess what the internet wasn't down he sit with us helped us on our plans got the phones we both wanted... The service and professionalism with Jason was great he went above and beyond and not once did he make us feel like the other store did. So I'm giving this store on Corridor G a 5 star it maybe 20 25 mins away but to get this kinda customer service it well worth the drive..Thank you Jason for everything you did💗

05.2022

Diana

I want to start off by saying I went to the Verizon Store in Kanawha City not only once but twice. The first time was to upgrade our phones. Keep in mind we work. The moment we walked in they ask what we wanted and ask if we could come back in the morning because they was closing in 15 min. So a few weeks later we go back only because we live 3 min away. Try again this time of course it was rush rush trying to get us a phone then they say well our internet is down not only here but it's also all Verizon stores can you come back tomo. By then I was just finished I said let go to the Verizon Store in South Charleston and we didn't know they even stayed open later which is awesome especially if you work. As we get there its about 20 min before they close and when we entered the store Jason was eager to help us. He never once made us feel like we was a bother or we had to hurry because they closing in 20 min and guess what the internet wasn't down he sit with us helped us on our plans got the phones we both wanted... The service and professionalism with Jason was great he went above and beyond and not once did he make us feel like the other store did. So I'm giving this store on Corridor G a 5 star it maybe 20 25 mins away but to get this kinda customer service it well worth the drive..Thank you Jason for everything you did💗

05.2022

Diana

I want to start off by saying I went to the Verizon Store in Kanawha City not only once but twice. The first time was to upgrade our phones. Keep in mind we work. The moment we walked in they ask what we wanted and ask if we could come back in the morning because they was closing in 15 min. So a few weeks later we go back only because we live 3 min away. Try again this time of course it was rush rush trying to get us a phone then they say well our internet is down not only here but it's also all Verizon stores can you come back tomo. By then I was just finished I said let go to the Verizon Store in South Charleston and we didn't know they even stayed open later which is awesome especially if you work. As we get there its about 20 min before they close and when we entered the store Jason was eager to help us. He never once made us feel like we was a bother or we had to hurry because they closing in 20 min and guess what the internet wasn't down he sit with us helped us on our plans got the phones we both wanted... The service and professionalism with Jason was great he went above and beyond and not once did he make us feel like the other store did. So I'm giving this store on Corridor G a 5 star it maybe 20 25 mins away but to get this kinda customer service it well worth the drive..Thank you Jason for everything you did💗

05.2022

Timothy

Today we will be talking about cause and effect, and its negative impact on business. In January of this year, we went to this Verizon store. My wife purchased an iPhone 13 Pro Max, a case, screen protector and charging accessories. We also purchased new line. We paid over $500 before leaving the store. Today we returned to the store, because the screen protector was coming off the phone (see photo). We spoke to the very same sales rep., (tall, thin, black-haired white guy). He refused to give us a new screen protector unless we paid $20 for a replacement. We refused. The very same person who got a commission from us in January actually got an attitude with us when we refused to pay. My phone is about a year old. In the next year or so, I will be needing a new phone, and I'd like something nice. After all, you only get a new phone every few years, so everyone wants something nice, right? Here's your question: How likely am I to return to this store to purchase a new phone? -Likely -Unlikely -Slim and None I'll give you a hint. Slim is out of town. I will not return to this store again. I am very unhappy with the customer service from this store and I will not recommend it. This store has negatively affected my opinion of Verizon as a corporation. So today's lesson is beCAUSE of a $30 screen protector, this store has EFFECTively lost a potential $1,000 sale within the next 12 months. This is called NEGATIVE IMPACT>

04.2022

robin

Jason helped me with my jetpak. I had been talking with tech and they sent me here. Jason was so patient and so very helpful. He resolved my concern quickly and correctly. He was a breath of fresh air after dealing with technical. I didn't think i should take my broken jetpak to the sales person. i didnt like my phone and Jason took care of that for me. He was very thorough. You need more employees like Jason. Thank you for employing him, my blessing.

04.2022

Timothy

Today we will be talking about cause and effect, and its negative impact on business. In January of this year, we went to this Verizon store. My wife purchased an iPhone 13 Pro Max, a case, screen protector and charging accessories. We also purchased new line. We paid over $500 before leaving the store. Today we returned to the store, because the screen protector was coming off the phone (see photo). We spoke to the very same sales rep., (tall, thin, black-haired white guy). He refused to give us a new screen protector unless we paid $20 for a replacement. We refused. The very same person who got a commission from us in January actually got an attitude with us when we refused to pay. My phone is about a year old. In the next year or so, I will be needing a new phone, and I'd like something nice. After all, you only get a new phone every few years, so everyone wants something nice, right? Here's your question: How likely am I to return to this store to purchase a new phone? -Likely -Unlikely -Slim and None I'll give you a hint. Slim is out of town. I will not return to this store again. I am very unhappy with the customer service from this store and I will not recommend it. This store has negatively affected my opinion of Verizon as a corporation. So today's lesson is beCAUSE of a $30 screen protector, this store has EFFECTively lost a potential $1,000 sale within the next 12 months. This is called NEGATIVE IMPACT>

04.2022

robin

Jason helped me with my jetpak. I had been talking with tech and they sent me here. Jason was so patient and so very helpful. He resolved my concern quickly and correctly. He was a breath of fresh air after dealing with technical. I didn't think i should take my broken jetpak to the sales person. i didnt like my phone and Jason took care of that for me. He was very thorough. You need more employees like Jason. Thank you for employing him, my blessing.

04.2022

Timothy

Today we will be talking about cause and effect, and its negative impact on business. In January of this year, we went to this Verizon store. My wife purchased an iPhone 13 Pro Max, a case, screen protector and charging accessories. We also purchased new line. We paid over $500 before leaving the store. Today we returned to the store, because the screen protector was coming off the phone (see photo). We spoke to the very same sales rep., (tall, thin, black-haired white guy). He refused to give us a new screen protector unless we paid $20 for a replacement. We refused. The very same person who got a commission from us in January actually got an attitude with us when we refused to pay. My phone is about a year old. In the next year or so, I will be needing a new phone, and I'd like something nice. After all, you only get a new phone every few years, so everyone wants something nice, right? Here's your question: How likely am I to return to this store to purchase a new phone? -Likely -Unlikely -Slim and None I'll give you a hint. Slim is out of town. I will not return to this store again. I am very unhappy with the customer service from this store and I will not recommend it. This store has negatively affected my opinion of Verizon as a corporation. So today's lesson is beCAUSE of a $30 screen protector, this store has EFFECTively lost a potential $1,000 sale within the next 12 months. This is called NEGATIVE IMPACT>

04.2022

robin

Jason helped me with my jetpak. I had been talking with tech and they sent me here. Jason was so patient and so very helpful. He resolved my concern quickly and correctly. He was a breath of fresh air after dealing with technical. I didn't think i should take my broken jetpak to the sales person. i didnt like my phone and Jason took care of that for me. He was very thorough. You need more employees like Jason. Thank you for employing him, my blessing.

04.2022

Timothy

Today we will be talking about cause and effect, and its negative impact on business. In January of this year, we went to this Verizon store. My wife purchased an iPhone 13 Pro Max, a case, screen protector and charging accessories. We also purchased new line. We paid over $500 before leaving the store. Today we returned to the store, because the screen protector was coming off the phone (see photo). We spoke to the very same sales rep., (tall, thin, black-haired white guy). He refused to give us a new screen protector unless we paid $20 for a replacement. We refused. The very same person who got a commission from us in January actually got an attitude with us when we refused to pay. My phone is about a year old. In the next year or so, I will be needing a new phone, and I'd like something nice. After all, you only get a new phone every few years, so everyone wants something nice, right? Here's your question: How likely am I to return to this store to purchase a new phone? -Likely -Unlikely -Slim and None I'll give you a hint. Slim is out of town. I will not return to this store again. I am very unhappy with the customer service from this store and I will not recommend it. This store has negatively affected my opinion of Verizon as a corporation. So today's lesson is beCAUSE of a $30 screen protector, this store has EFFECTively lost a potential $1,000 sale within the next 12 months. This is called NEGATIVE IMPACT>

04.2022

robin

Jason helped me with my jetpak. I had been talking with tech and they sent me here. Jason was so patient and so very helpful. He resolved my concern quickly and correctly. He was a breath of fresh air after dealing with technical. I didn't think i should take my broken jetpak to the sales person. i didnt like my phone and Jason took care of that for me. He was very thorough. You need more employees like Jason. Thank you for employing him, my blessing.

04.2022

Alice

Hey I upgraded my husbands phone and ended up grading mine also. Best experience I’ve had ever at phone store. Thanks Jason. He was very professional and made sure to analyze our account to make sure we got the best deal for us. Great experience overall.

03.2022

Alice

Hey I upgraded my husbands phone and ended up grading mine also. Best experience I’ve had ever at phone store. Thanks Jason. He was very professional and made sure to analyze our account to make sure we got the best deal for us. Great experience overall.

03.2022

Alice

Hey I upgraded my husbands phone and ended up grading mine also. Best experience I’ve had ever at phone store. Thanks Jason. He was very professional and made sure to analyze our account to make sure we got the best deal for us. Great experience overall.

03.2022

Alice

Hey I upgraded my husbands phone and ended up grading mine also. Best experience I’ve had ever at phone store. Thanks Jason. He was very professional and made sure to analyze our account to make sure we got the best deal for us. Great experience overall.

03.2022

Kendal

Had a great experience at this location. Jason was friendly, helpful & incredibly knowledgeable. He helped me and my husband navigate a complicated situation (cancelling a line we no longer needed, updating our plans & phones, adding apple watches w/cellular, etc.) He took time to research our options, and all possible promos, so we got the best value for our money. Plus, Jason was patient & explained everything clearly. Highly recommend!

02.2022

Kendal

Had a great experience at this location. Jason was friendly, helpful & incredibly knowledgeable. He helped me and my husband navigate a complicated situation (cancelling a line we no longer needed, updating our plans & phones, adding apple watches w/cellular, etc.) He took time to research our options, and all possible promos, so we got the best value for our money. Plus, Jason was patient & explained everything clearly. Highly recommend!

02.2022

Kendal

Had a great experience at this location. Jason was friendly, helpful & incredibly knowledgeable. He helped me and my husband navigate a complicated situation (cancelling a line we no longer needed, updating our plans & phones, adding apple watches w/cellular, etc.) He took time to research our options, and all possible promos, so we got the best value for our money. Plus, Jason was patient & explained everything clearly. Highly recommend!

02.2022

Kendal

Had a great experience at this location. Jason was friendly, helpful & incredibly knowledgeable. He helped me and my husband navigate a complicated situation (cancelling a line we no longer needed, updating our plans & phones, adding apple watches w/cellular, etc.) He took time to research our options, and all possible promos, so we got the best value for our money. Plus, Jason was patient & explained everything clearly. Highly recommend!

02.2022

Mellisa

Jessica Fair was awesome to work with, she made sure I had everything set up on my new phone and new watch and gave me the best deals. I went to a Verizon store and they gave me no offers, trade ins or discounts after being with Verizon for 10 plus years with 3 lines. Jessica took very good care of me and I would really recommend her to anyone. Really great experience. I will drive an hour and twenty minutes again to go there instead of going to the actual "Verizon store". Thanks again Jessica.

12.2021

Mellisa

Jessica Fair was awesome to work with, she made sure I had everything set up on my new phone and new watch and gave me the best deals. I went to a Verizon store and they gave me no offers, trade ins or discounts after being with Verizon for 10 plus years with 3 lines. Jessica took very good care of me and I would really recommend her to anyone. Really great experience. I will drive an hour and twenty minutes again to go there instead of going to the actual "Verizon store". Thanks again Jessica.

12.2021

Mellisa

Jessica Fair was awesome to work with, she made sure I had everything set up on my new phone and new watch and gave me the best deals. I went to a Verizon store and they gave me no offers, trade ins or discounts after being with Verizon for 10 plus years with 3 lines. Jessica took very good care of me and I would really recommend her to anyone. Really great experience. I will drive an hour and twenty minutes again to go there instead of going to the actual "Verizon store". Thanks again Jessica.

12.2021

Mellisa

Jessica Fair was awesome to work with, she made sure I had everything set up on my new phone and new watch and gave me the best deals. I went to a Verizon store and they gave me no offers, trade ins or discounts after being with Verizon for 10 plus years with 3 lines. Jessica took very good care of me and I would really recommend her to anyone. Really great experience. I will drive an hour and twenty minutes again to go there instead of going to the actual "Verizon store". Thanks again Jessica.

12.2021

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Opening Hours:

Now Open
  • Monday 9:00 AM - 9:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 9:00 PM
  • Sunday 11:00 AM - 6:00 PM

Ratings:

  • google logo
    4.7
    Total votes: 421
    Votes distribution:
    1: 14
    2: 8
    3: 9
    4: 16
    5: 374

Location/Contacts:

Network:

  • Verizon Authorized Retailer – Cellular Sales Logo
    This place is part of the Verizon Authorized Retailer – Cellular Sales. This chain has places in other locations.
Place last updated at: 28-08-2022 23:31:03