drugstore
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Walgreens Pharmacy in Birmingham (3020 Clairmont Ave, AL 35205)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens Pharmacy is located in Birmingham (Alabama state) on the street of 3020 Clairmont Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12053236823. You can get more information from their website: https://www.walgreens.com/locator/walgreens-3020+clairmont+ave+s-birmingham-al-35205/id=15144. The coordinates that you can use in navigation applications to get to find Walgreens Pharmacy quickly are 33.511872, -86.783445. Scroll down to find out opening hours, reviews and other important information about Walgreens Pharmacy.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff wear masks
- Staff get temperature checks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Walgreens Pharmacy doesn't have any unavailable amenities.Categories
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Marcella
LaToya was the only cashier she called for help and it took 15 mins for someone to come!!!! Nevertheless she provided GREAT CUSTOMER SERVICE!!! Every time I go in there she always helps with no problem! I suggest the manager get that young lady some help at the front counter!! Thanks!!!
07.2022Blaine
Patient care doesn't exist here. They have a philosophy of patient disdain. I recently moved into a house in the neighborhood, and at the same time my employer switched insurance providers and forced me to leave CVS because BCBS is more concerned with profits and strong-arm negotiations than ensuring patients have access to prescriptions. Since switching to Walgreens on Clairmont Ave. in January 2022, I have yet to be able to pick up a prescription when it was due. I have a monthly prescription which, by state law, cannot be picked up less than thirty days after the last prescription was picked up. I wasn't able to get my January prescription until the tenth. Then, I couldn't get my February prescription until the 22nd. I still haven't been able to get my March prescription (it's April 7th today). They tell me there's a shortage, yet I never had an issue before going to this pharmacy. They'll tell me a delivery is coming tomorrow whenever I call, but then when tomorrow comes, suddenly it's the next tomorrow when the delivery will come. They won't fill my prescription automatically when inventory arrives. I have to call and request them to fill it at a time when they have inventory, which is always tomorrow. If I don't call, they'll give those pills to someone else, supposedly. So basically, I have to call every day. That's lame, but it wouldn't be that big of a deal, except that you can't get a person on the phone at this pharmacy in less than half an hour. Yesterday, I put in my bluetooth earbud and started the call when I was leaving work (downtown Birmingham). I drove to the pharmacy, got in the very long and slow-moving line, all while still on hold. I waited in line for twenty minutes, during which one guest was fully helped, the line moved forward one step, and no one answered the phone. Finally, when I was two spots from the front of the line, I got someone on the phone...and they didn't have my prescription. Since I had her on the phone and was already in line, I asked if I could go ahead and pick up my other prescription which I was previously told was in stock. It's similarly controlled and used to be on the same timing, at the beginning of the month, but because they couldn't fill it last month until the 11th, I can't pick it up now either. It's actually the same medication as the other prescription, but in super low dosage and not time release. The woman on the phone actually then tried to lecture me about wanting to pick up my prescription early. She said "Why do you even need it when it hasn't been thirty days?" I need it because I've already waited in this long line and don't want to have to do it again twice more in the next week because you can't get your pharmacy organized.
04.2022LaTasha
I went to the pharmacy and there was a line due to the computer being down. Tiffany, the pharmacy tech, had such a sweet disposition. She really made my evening. Give her a raise or a day off, she deserves it!!!
04.2022John
I went to this Walgreens to have a passport photo made. There was only one cashier at the time who was having issues, she called a manager and 2 managers came up there with another cashier. As they were walking back around the counter, I asked to get the photo taken, all three of them were there. The manager Melissa said to just sit in the chair and she would get someone. 20 minutes later the other cashier came back up (all the while there was atleast 6 customers waiting to check out) I asked is there someone who can come take this photo? She said “oh I can do it for you”. I was thinking “why didn’t she do it in the first place instead of making me wait? So I asked and she said EXCUSE ME!” I don’t tolerate a cashier to get an attitude with me well, so I asked for the manager and she finally came, how I know her name is Melissa and the other lady came, and they said “they were busy with another customer??? No other customer was there, they were all at the front trying to check out. She got an attitude when I asked what the first young girls name was and said “I don’t give my associates name out” for me to call corporate and I did. And they asked what the associates name was???And as I left BOTH managers left the cashier area and left the one cashier there alone, with 6 people in line to be checked out.Never again will I step foot in that Walgreens, and as for those people I saw waiting in line, they should have left their items in the floor. And for the only cashier I seen working, I would look for another job, cause they are not doing her right at all. She deserves better. I manage 11 stores and if one of my managers did this to ANY of my customers, they would be unemployed. They are supposed to be held to higher standards
03.2022Sara
Hands down the worst Walgreens pharmacy I've ever been to. When I moved to Birmingham, I did the mistake of listing them as my main pharmacy location and I've been disappointed everytime I go there. Staff is rude and it's not just one person. I've been going there for 4 years and haven't seen one nice person among their staff. They're super slow and never answer the phone. Save yourself the headache and go to another pharmacy if you can.
03.2022Ritika
This was my favorite location. The service from the first professional was fine, but the second person took my phone, continuously interrupted me trying to calmly explain to the first person what she was checking on, and threw my phone at me when I asked for it back. Abismal service and the manager of the pharmacy seemed to be too occupied to help until the phone was thrown at me - To the Richard Arrington location I go - wish there were better options - maybe Publix?
12.2021Deb
I want to give a shout out to Arnetra in the pharmacy. There were two people in front of me to pay for prescriptions. She was working very hard to take care of everyone including those in the waiting area. I had some ice cream that I was checking out with my meds. After I paid I asked her if I could swap the ice cream because I was afraid it might be a little melted. She told me she would be happy to go exchange it for me and she did. To me and that’s going the extra mile. While I’m shouting out, I have had nothing but positive experiences with this pharmacy. They are a friendly group and very professional.
07.2021O
Customer service was terrible. After using their automated system, then being told I needed to call the prescription in, it was sent back to my doctor for review when the prescription was issued last month. It feels very deliberate and retaliatory after I expressed frustration that using their automated refill phone option wouldn't work due to scheduling. Why didn't their automated system bother to tell me that? Why was my prescription delayed by sending it back to my doctor? Same schedule drugs can be refilled over their APP, but not over a phone system that they deliberately make it hard to get around. My prescription will be at least 4 days over-due.
07.2021Marcus
Absolutely horrible place to shop. This Walgreens is not your local community pharmacy yet it’s a franchise that is headed no where. A sinking ship. The fact that the workers they choose to hire have no customer service skills to compensate for the lack of over priced products is beyond me. People will pay extra for good customer service. Just ask Publix. Never going back again to this location.
07.2021Glen
This Walgreen is very clean and futuristic. The pharmacy section had a comfortable look and feel to it. They had some concept sections for make-up that looked very interesting for woman. I didn't really interact with the employees but once I do. I will update my review. Lastly, The photo lab was very nice as well.
07.2020