jewelry store
Closed Now
Kay Jewelers in Dothan (900 Commons Dr Ste. 304, AL 36303)
About:
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Kay Jewelers is located in Dothan (Alabama state) on the street of 900 Commons Dr Ste. 304. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1334-792-1602. You can get more information from their website: https://stores.kay.com/al/dothan/271?cid=seo-listings. The coordinates that you can use in navigation applications to get to find Kay Jewelers quickly are 31.254037, -85.424338. Scroll down to find out opening hours, reviews and other important information about Kay Jewelers.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Payments
- Cheques
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Haley
Amber and Susan was great with their service and really help me out!! I’ve never been anywhere with such great people i would definitely recommend going to Kay’s in Dothan Alabama!!!
10.2022Kaska
Great jewelery store, good prices, nice staff
05.2022Tracy
Listen we have been to two other Kay’s Jewelry and nothing beats this one at WireGrass Mall. Pam was so helpful and so awesome she told us everything about the Ring I bought my future wife. We will always go back. Pam Thank You for all your help you are so Awesome we will see you soon to pick the ring up! Thank You so much for all your help Pam.
04.2022Aimee
Customer service was GREAT. I love my new wedding band. Thank you
11.2021Hope
This is a complaint for the labs they use not the actual store itself... I sent my ring off a month ago to be resized and have my bands put together, it came back a week ago and there was a crack in my band so she sent it back off to another lab. Comes back in today and the ring looks like the lab didn’t even touch it still has the crack in it and all so she’s sending it back off again... these labs they use don’t do inspections before they send the jewelry back and they do poor jobs. We don’t spend thousands of dollars for our stuff to be treated like this.. The employees at the store in the mall are very helpful and understand my frustration and are just as mad as I am.
10.2021Kevin
I loved the service they gave me, they were very knowledgeable about the type of jewelry that I wanted. They suggested many types of pieces of jewelry that would be great for my lady. The sales Rep. Princess helped me with every little detail that I was looking for, she really knows what a Princess wants for she is princess herself just like her name. Thanks for all the help Princess.
10.2019Lanie
Terrible customer service!!! My fiancé and I went to Kay’s in Wiregrass Commons over the weekend to try on wedding bands to go with my ring. They were pretty busy, busier than they normally are when I’m at the mall, so we decided to go visit another store since we knew we wouldn’t be helped for a while. We came back about 30 minutes later and there were 2 customers in the store. We sat down and waited for them to be helped first. We sat in the store for an HOUR and not ONE employee acknowledged us, told us they would be right with us, apologized, nor thanked us for waiting. We kept being walked by like we were dust on the ground. One of the worst customer service experiences I have ever had. Do better!!! I seriously could not believe the experience we had.
10.2019Iracy
Melissa Roberts did an excellent job on cleaning my wedding rings. She was awesome! She treated me with respect and took the time to clean my rings as if it were her own. I want it to be known that she did a fantastic job with my rings. To see the shine in my rings made me proud all over again. Thank you Melissa and God bless you!
10.2018Amelia
The staff is friendly and knowledgeable. They helped me with an item that needed work. I have also been pleasantly pleased with the ring and earrings purchased from them. Thank you Janet, and your staff. Y'all are awesome!
10.2018Holley
If I could give this place a negative 10 that's what I would do. We have had such awful experiences with this place!!! I have 2 rings from them. One that was sent off 3 times. And a brand new one that I haven't even had a year sent off 5 different times!! Cracked stones, loose stones, bad brackets. It's really awful quality and awful customer service. We have been lied to over and over. Nothing has been done. My ring was supposed to be replaced this 5th time it's been gone and they never sent it off or ordered the replacement and I've been waiting since May!!!! Here it is August!!! I call to see if it was in because it was supposed to be here July 26th. They said yes. I go in to get it and it's my original, BROKEN ring!!!!!!! We will NEVER use Kay's again!!!!!!! The assistant manager Tara should be fired!!! She is AWFUL with customers and a liar!!! She was the one supposedly handling this!!!!!!
10.2017