auto parts store
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Advance Auto Parts in Huntsville (11220 Memorial Pkwy SW Ste U, AL 35803)
About:
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Advance Auto Parts is located in Huntsville (Alabama state) on the street of 11220 Memorial Pkwy SW Ste U. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12568803055. You can get more information from their website: https://stores.advanceautoparts.com/al/huntsville/11220-memorial-pkwy-sw?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap. The coordinates that you can use in navigation applications to get to find Advance Auto Parts quickly are 34.636108, -86.568635. Scroll down to find out opening hours, reviews and other important information about Advance Auto Parts.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Unavailable amenities
Advance Auto Parts doesn't have any unavailable amenities.Categories
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Geo
I had an easy professional experience here. Tracy is personalble, honest and helpful.
09.2022DogBar
Good, professional service. Convenient.
09.2022terious
Your policy rules sucks for one bad customer service for two... I couldn't return a part because it already been installed in my car but that wasn't the problem so why not take it back
07.2022Ashton
Awesome staff I will never go to another advance the staff is amazingly awesome. Tracy and Monica are so awesome and know what they are doing highly recommend this location.
04.2022Jj
Advance has consistently met or exceeded my expectations with the parts I need, assistance on the phone and with their great attitude. Recently I was having battery issues. They not only had multiple versions for my car, but cheerfully installed it.
11.2021Pete
First bad experience with this store. I'm guessing a new manager has something to do with it. Employees were great, but the manager was difficult. Advance (at least this store) will no longer clear auto computer codes, nor let the customer do so. So if you do your own work, but still have a check engine light ... they're not going to help you. I bought sensors about a year ago from Advance, they helped read the code, and I purchased new sensors from them. knew that I might still be covered under a warranty, but before visiting the store I removed and cleaned both the MAP sensor and Intlet ManifoId Control Runner Sensor... sometimes that'll fix a problem. That did not work. The code still indicated a manifold runner problem. But to clear the code I had to drive my limping car to Firestone and ask them for help ... even though are very busy with only two techs. So, Firestone cleared the code and I returned to Advance, and the check engine came back on and problems still existed. All I wanted to do was check the purchase date and replace the part, preferably under warranty. In a less than friendly tone, I was greeted by the manager on the return trip, although I had asked if the other employee that I worked with earlier was available since he already was familiar with the issue. I got a terse "NO." I explained the issue again, told her I just returned from having the code cleared at Firestone ... then she told me to return to Firestone and have them diagnose the diagnosis. Are you kidding me, waste more time and money? And, I am the mechanic, a faulty part is the problem? Although she at one point told me the sensor in question was under warranty, and she was resisting honoring it ... she finally and reluctantly made the right decision to replace the sensor for me ... until she looked closer at her computer and found the part was actually 1 week out of warranty. After that experience, I told her I would never buy another part her store and left. She seemed very okay with that. But, I also I was going to share my experience, which was very poor. And, as a footnote ... I do believe her employees were not happy about the unfortunate changes in customer service, seemed intimidated by her. So sad. I hate to see a good company and store go bad.
10.2021sidney
Great experience with Isaac! He installed a new battery in no time and we were out of there. Definitely will go back to this store for their great customer service and willingness to help!
09.2021Brian
Rolled in with an ATV battery and the customer server was amazing. I was hardly through the door when 2 service reps asked me if I needed help. They tested my bad battery and then my new battery to show me it was good to go. I'll be back for sure.
09.2021William
Normally I don't do reviews, but this is the worst service I've ever had. My check engine light came on. The person at the counter said that, I would have to be the one to plug the reader in which is fine because of covid. I asked would I be able to at least, find out what the code means from them. He said I would have to Google it to find out. Like he couldn't type the code in, so i could know whats wrong, and what to buy. So I went right across the street to Auto Zone. No problem what so ever. They even made $137.00 for the part that I needed. Terrible terrible terrible business.
09.2021Lisa&jerry
They had this thing with a free they will tell you what your car is check engine light is saying tell you what the codes mean so when you go to the repair shop you already know what's wrong with your car and can tell them what you need very prompt very helpful and very gentlemanly respectful artist will always go back
09.2021