craft store
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Michaels in Scottsdale (8979 Talking Stick Way, AZ 85250)
About:
Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing).
Michaels is located in Scottsdale (Arizona state) on the street of 8979 Talking Stick Way. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1480-362-1010. You can get more information from their website: https://locations.michaels.com/az/scottsdale/2864/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places. The coordinates that you can use in navigation applications to get to find Michaels quickly are 33.535957, -111.887693. Scroll down to find out opening hours, reviews and other important information about Michaels.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Jason
It took nine weeks to "complete" my project with Michaels framing department. Countless in-person visits. Endless wasted phone calls. And when it was all said and done, it wasn't. One framed print was acceptable (after a couple of fixes), but the other framed print, not so much. I was called 11 days ago to let me know that the final frame job was complete, but the department supervisor needed to review and "approve" the job before it was released. Yesterday, they finally called back to say it was indeed ready for pickup. Well, not only was the print hung upside down, but it was still framed incorrectly from what we had discussed, the mat board was off, and worst of all, they had damaged a print that I had paid hundreds of dollars for just a year ago. I'm not sure I've ever experienced this unique of a customer experience. Calling to check on the progress of this framing job, only to be disconnected at least a half of a dozen times on as many occasions. I even called the 800 number for customer service in the last two weeks who had the same problem - got hung up on two times. So, they said they sent an email to them on my behalf. Never heard a peep back. And the staff there just laughed the phone problem off, saying, "Yeah, our phones have been really messed up for weeks now." For weeks? That's crazy. In the end, it'd be one thing not to be completely satisfied because something wasn't quite right or that the customer service wasn't overly great, but these guys damaged my print. And they knew it. My compensation? I didn't have to pay for that particular frame job. Wow. That's like bringing your car to a dealership to have the oil changed, they damage the body while it's in the shop, and they don't charge you for the oil change. My recommendation to anyone considering Michaels for framing...DON'T! Just don't.
11.2022Shila
I came in there A bit intimidated not knowing a thing about framing , and Sara in the custom framing department. was so friendly and put me at ease she was helpful and a delight to work with.. as well as she cared about the customer and has a fantastic eye to detail. Thank you for the wonderful experience
10.2022H
The folks in framing department are so helpful. Sara made our family portrait look wonderful it brought tears to my eyes, we enjoyed every minute we got to spend chatting with her. The rest of the store is nice and clean and everyone is always so willing to help.
10.2022Jim
I was in your store the other day and the nicest lady named Sherry assisted me with my needs. She was very helpful in every way to make sure I was taken care of. This store has my future business due to Sherry. You are fortunate to have a nice person as she is.
08.2022Julie
Very large store with a wide variety of craft and decorative items from frames to furniture, supplies for arts and crafts and holiday specific decorations. The seem to be understaffed, which I know is an issue for most businesses. Be prepared to wait while checking out. Please click 👍 if this was helpful.
08.2022Sharon
The staff in the framing department were so kind and so helpful. I ran them ragged but they hung in there! They did an amazingly beautiful job. The picture doesn't do it justice!!
07.2022Sergio
I likes this place a lot. The workers were chill and did not bother you unless you asked them a question. It was sooo clean and organized I kept trying to find dust in dark corners but found none. Jk. But for real don't come without the free time to browse. I have about ten projects going on in my apartment now after my visit. All things I very much wanted to improve but didn't know how to do it until I came here and started seeing all the tools and what not to make my imagination come to life. Love this place!
12.2021Marilyn
Go to place for beautiful picture framing at affordable prices when you watch for their sales. Their staff store wide is laid back and eager to help. I love this store.
12.2021britney
Clean store, nice staff. I love arts and craft stores, I could spend hours going through everything or trying to learn a new hobby. This store was easy to see and is in a good location. They even have their Halloween and Xmas stuff displayed.
12.2020Eric
My wife shops here on a regular basis and makes beautiful ocean inspired jewelry out of it. Thank you for the high quality items and great prices. Also your customer service is always superb. I love how happy your associates are, thrt are always in a great mood!
12.2019