self storage facility
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Vail Self Storage in Vail (13200 E Colossal Cave Rd, AZ 85641)
About:
Vail Self Storage is located in Vail (Arizona state) on the street of 13200 E Colossal Cave Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1520-762-0407. You can get more information from their website: http://vailstorageaz.com/. The coordinates that you can use in navigation applications to get to find Vail Self Storage quickly are 32.044272, -110.712634. Scroll down to find out opening hours, reviews and other important information about Vail Self Storage.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
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Tonya
Great customer service, hoping a unit opens soon so we are able to do business together ☺️
11.2022Jennifer
The Supervisor Julie... just as sweet as can be!
11.2022Bonnie
Great location, clean and well maintained. Highly recommend
03.2022Judie
Have been with them for 12yrs and good price, air conditioning and easy access to our unit .
12.2021Jo
Prices are more reasonable than other nearby storage places due to less security & conveniencs. Few options as the units were mostly full. Not a lot of packing supply options. Desk clerk was very helpful & knew her stuff! Units are dark & horrible doorways that you cant hardly get the carts in & out due to transition issues between the asphalt & concrete. When it's raining, water pours off the roof right in the doorways. Other than that great place for storage. I understand if these items were fixed, the price would go up.
12.2020Gypsy
This is a super clean, well kept storage facility and the staff is great! Thank you!
12.2020Vince
Prices a slightly high. Staff seems indifferent about having your business. (Just cogs for somebody else's bank account.)
12.2019Frank
Don’t go here this place is a rip off. Rented a unit last week and had not been able to move in my belongings. I received a call this past Saturday from a female associate asking me if I was going to use the unit because she had a client standing in front of her that needed it. I asked the associate if Julie(the manager) would be able to refund my money for the unit? She stated that she believed so. So she asked me again. “So Can I rent the unit?” I asked again only if Julie will give me my money back. She said “I’m pretty sure she will just call her on Monday. “ I called Julie today cause yesterday was a holiday and. I explained the situation to Julie. She stated that they do not give refunds that it is stated on The back of the contract. I then replied that her associate stated different. Julie then said that her associate left her a detail note of what happened and that the associate noted that she told me that they don’t do refunds. I then asked to speak to management and Julie stated that she was management. I then asked for the owner. Julie smirked and said he’s a lawyer and he’s somewhere in Brazil. Beware. Business done with no integrity.
12.2018Carol
Do not use this place. We reserved a 10x20 and when we went to move in, someone else was still using it. We were forced to take a 10x15 which was not big enough. We ended up storing a bunch of my son's stuff at our house. They also failed to adjust the rental price to reflect the smaller unit and they refused to refund the difference. Currently disputing the over charge with Discover and BBB. Glad we only had to rent for one month and were able to give them 13 days notice that we moved out. We will never use this place again. I would NOT give this place even one star, but have to in order to get it to post.
12.2018Tammy
Friendly accomadating staff, nice storage options, clean units, reasonably priced, convienient accessible hours and location for Vail
12.2017