truck rental agency
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Budget Car Rental in Citrus Heights (6019 Auburn Blvd, CA 95621)
About:
Budget Truck Rental Citrusheights operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Car Rental is located in Citrus Heights (California state) on the street of 6019 Auburn Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19163486791. You can get more information from their website: https://www.budget.com/en/locations/us/ca/citrus-heights/rv6. The coordinates that you can use in navigation applications to get to find Budget Car Rental quickly are 38.676533, -121.324524. Scroll down to find out opening hours, reviews and other important information about Budget Car Rental.
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- Wheelchair-accessible entrance
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aman
They racist and 0 customer service none professional employees judging by cloths and region culture and look! if your not white don’t even go there . We are all humans have respect all human kind .
04.2022Kristy
Wouldn't take cash app card . in which really sucked . I missed something very important because of the lack of correspondence between managers and corporate entities. Very sad
03.2022Amee
The location we were at, had good customer service. They were very busy when we had arrived at 9am. Will use them again in the future.
01.2022Melissa
Highly unprofessional. They hide their fees and their staff lies. Continually declined a card that had money. They refused cash. They are so rude. Waste of time and money. This is what I got to deal with the day after my wedding. Thanks budget. Next time I'll use uhaul
10.2021Jewels
Rented a car from here on 09/03/2021 and was being helped by Jeremy. Jeremy was very rude and professional and has horrible customer service. Pick up time was 1030 got there right at 10:30 and there were no cars ready to go. Had to sit around and wait for 30 minutes for one to be cleaned and and when they were finished cleaning it and passed the vehicle off to me I get in it and there's no key fob. No one seemed to know where the fob went so I sat there another 30min as they looked for it. Jeremy wasn't the only rude one there. There were 2 other employees that were there and didn't even acknowledge me as I walked in They just looked down and answered the phone no eye contact no hello please give us a second nothing I will never rent from budget car again I will stick to the great customer service at at enterprise rental car
09.2021Ashley
If I could rate less I would. This was the worst service and experience with a rental company I have ever had. David is very rude I called fee days before my scheduled return to see if I turned in earlier. He screams there is no way to look that up and hangs up on me. When I know they can use the keys ID. So I returned it that day due to his ignorance. Later that day I realized my wallet must have fallen out in the rental. I called a rep answered told me to call back at 330 when David would be there. I'm annoyed because wanting to make sure the car didn't get rented out before I have a chance to speak with someone. I call back to back from 330om to 540pm.. a rep answered at like 4pm asked to put me on hold @540 the phone hung up on me. I called the next day to hear they claim not to have seen it but have two other wallets they found but none had my name they say. I literally only been from the rental to the rental center and my ex car. We searched his car not there. So my wallet had to be in that rental. But the way this was handles with this business is by far horrible. Customer service skills need improvement. Especially for David whom I later found out has had issues with other customers and is a manager
08.2021Kylie
I've never had luck at this location. There's been the same older Indian man working, I don't know if he's the owner of this location but he's definitely the most non-helpful and least communicating person I've ever had to deal with for a car rental. I definitely would not recommend going to this rental car location! There's so many other ones around, choose them I promise!
08.2021Active
Best customer service I have ever had cars are clean it was the best experience not sure what his name was the manager really gos above and beyond to satisfy each customer.....
08.2021Tanya
Wow!! Great business and special thanks to Jeremy associate who goes out his way to make my day or week better. The cars I rented have been great product quality and some have super drive just do super turbo on the freeway not the street we want to play it safe always. 5 stars Jeremy 👍👍
08.2021Aaron
Cons: I was quoted $500 for the truck and tow dolly. I was charged $497 + $111 before taxes and fees. My truck had a faulty vacuum system. When you press the gas to accelerate you lose power, A/C turns off and switches to defrost with a big loss in milage. We got about 6 miles/gallon. Reported to customer service who said they'd "fix it for the next customer." Showed up at my turn in location during business hours to turn in my truck to days early since my selling rep told me I'd get money back. The owner unlocked the door to tell me he was the owner and that they weren't doing anymore business for the last three hours of the day. Reported the business as closed early to get my truck turned in and was told that you can't get money back for early turn in. At the end of the day it would've cost less to get a better truck from UHaul, which I will do next time.
08.2020