computer store
Closed Now
GentechPC in Covina (1420 Cypress St, CA 91724)
About:
GentechPC is located in Covina (California state) on the street of 1420 Cypress St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18009907945. You can get more information from their website: http://www.gentechpc.com/. The coordinates that you can use in navigation applications to get to find GentechPC quickly are 34.095794, -117.860823. Scroll down to find out opening hours, reviews and other important information about GentechPC.
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Available amenities
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
James
Laptop goes into blackscreen and I ask for repair or replacement. Does not honor it and wants to charge shipping plus restocking fee
07.2022Josh
What a let down. Bought a new MSI Laptop for them to build. I have had issues from day one. I've taken it to various people to have had it looked at to much avail beside saying I need to update my drivers. Only real solution for them is to send it back or to MSI to look at. That will be about a month of down time. They waited for the refund or exchange time to lapse. Left me with no real options for someone whose work is based on the laptop. They left me to buy another computer so I'm able to work, which I won't be buying from them. Look elsewhere for someone more reliable. Update: MSI repaired it, but never gave me an update on the problem. Still haven't received it back so don't know for sure it has been fixed. The MSI Stealth laptop configuration sucks don't buy one. Update 2: MSI repaired fans and CPU and cooling system. Laptop is going back to MSI for RMA again. Yet Again this place wouldn't give me my money back. Gen Tech is Shady and don't follow there warranty MSI is even worse of a computer
06.2022Archer
We purchased a MSI GE 76 Raider as a gift and couldn’t be happier. Ken was very responsive and helpful. I’m so grateful to him for his input, patience and help. I will absolutely buy from Gentech again. Professional, knowledgeable, and communication is great! It was an absolute pleasure to buy from them!
01.2022Khanh
Got my asus rog zephyrus s17!! Thanks Ken and Gentech ! Great service, always responsive in responding to my emails and great deals!
11.2021Venkat
Their website mentioned the laptop is ready to ship. It has been over 3 weeks since I placed the order, it still has not been shipped. No one there has a clue when it would ship. I saw that the same model was available on newegg, I have been trying to reach gentechpc to cancel the order, with no one answering the phone or email.
09.2021Goncalo
So i wanna put this review here cause i ordered a laptop from these store, but didnt check the reviews on the website, and when i did i got a little worried. Well just have to say that everything was awesome with the purchase i've made. It took the 5 days as they said to get out of the store and then another 12 days to get to the destination, but everything went well and this store custumer service is something. They do have patience with their costumers and really just leaving this review here so that people know that this is a good place to buy a pc.
09.2021Foren
Good service. Before ordering, I emailed them for advice because I don't know enough about computers, and Ken had good suggestions of SSD. (Turns out that NVMe SSDs top of the line in 2020. Well I would have missed that without Ken.)
09.2020Anthony
These guys are praised across the internet, besides their Google maps rating. These guys will take care of your product at a fair price. Highly recommend! Ask for ken!
09.2020Neal
I dealt with Ken when I ordered my laptop. He was really helpful and knowledgeable on what was better choices between different upgrades. During the time I ordered, they had some really good promotions. Overall I would gladly recommend using this company when ordering a custom laptop.
09.2018--
Update: after multiple emails, reviews on social media, and credit card dispute Ken responded and overnighted me the correct working part. Thanks. original: Paid $1600 for a laptop, they sent a broken POS. It's been weeks since 8/24/17 when Ken said they started the replacement process, and my replacement still hasn't been sent out. I paid for a fully working brand new expensive laptop, but now they want me to pay for replacement parts and shipping both ways too! Why am I being punished for your mistake GentechPC?!?!
09.2018