cell phone store
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Boost Mobile in Desert Hot Springs (13313 Palm Dr, CA 92240)
About:
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
Boost Mobile is located in Desert Hot Springs (California state) on the street of 13313 Palm Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17602513004. You can get more information from their website: https://www.boostmobile.com/locations/bd/boost-mobile-ca-desert-hot-springs-13313-palm-dr-92240/?utm_source=google&utm_medium=lastmile&utm_campaign=0013000000CTFzHAAX. The coordinates that you can use in navigation applications to get to find Boost Mobile quickly are 33.951642, -116.501859. Scroll down to find out opening hours, reviews and other important information about Boost Mobile.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Serena
Never answer their phone
06.2022Serena
Never answer their phone
06.2022Gwen
I've never had a problem with payments here but what annoys me is that no one has updated their hours to the internet. I'm always busy so when it comes to last minute things that've escaped my brain till that point i like and have to check online for places still open. All i ask is if it's cause of covid or something else update the hours online for those who can't always stop by the store irl till last minute.
11.2021Gwen
I've never had a problem with payments here but what annoys me is that no one has updated their hours to the internet. I'm always busy so when it comes to last minute things that've escaped my brain till that point i like and have to check online for places still open. All i ask is if it's cause of covid or something else update the hours online for those who can't always stop by the store irl till last minute.
11.2021TiguaNativeSon
No selections of phone, no nothing, just a few selected Android not much of anything, clerk seemed upset that we walk in, the welcome was non existant, clerk appeared to be in a bad mood.
08.2021Christopher
If the guy working that day has anything to do With the store I would close it down. Little short guy playing on his iPad was frustrated that I came in. He tried to get me to go elsewhere from the begining. Confrontational to a point we're I thought we might fight. He also told me he doesn't even use boost himself . I Left and went to Cricket down the street...
08.2021TiguaNativeSon
No selections of phone, no nothing, just a few selected Android not much of anything, clerk seemed upset that we walk in, the welcome was non existant, clerk appeared to be in a bad mood.
08.2021Christopher
If the guy working that day has anything to do With the store I would close it down. Little short guy playing on his iPad was frustrated that I came in. He tried to get me to go elsewhere from the begining. Confrontational to a point we're I thought we might fight. He also told me he doesn't even use boost himself . I Left and went to Cricket down the street...
08.2021Cyndy
This store charged me $20.00 for 1 phone and $30.00 for the other phone for TAX. I explained that tax was 8.75% only $12.00 and $17.00 and they had no clue what I was talking about. They knew, and they POCKET the additional Money. PLUS...They would not give me a receipt. They are ripoffs! Go to Palm Springs Boost OR ANYWHERE ELSE to do your business!
08.2020LOYAL
Called and spoke with some young lady. She wasn't helpful AT ALL....she refused to give me information on any promotions unless I gave her my phone # !!? WHAT ?? Obviously I ended the call. Called back the next day and spoke to a different gal who was very helpful and shared freely the info I was seeking. So I guess it's a 50-50 chance if you call you will get the nice gal or the other insolent lil snot .....hahahaha😆
08.2020Reno
The worst customer service I have experience in my life, the guy working there does not know the meaning of customer service. Super disappointed
08.2020Cyndy
This store charged me $20.00 for 1 phone and $30.00 for the other phone for TAX. I explained that tax was 8.75% only $12.00 and $17.00 and they had no clue what I was talking about. They knew, and they POCKET the additional Money. PLUS...They would not give me a receipt. They are ripoffs! Go to Palm Springs Boost OR ANYWHERE ELSE to do your business!
08.2020LOYAL
Called and spoke with some young lady. She wasn't helpful AT ALL....she refused to give me information on any promotions unless I gave her my phone # !!? WHAT ?? Obviously I ended the call. Called back the next day and spoke to a different gal who was very helpful and shared freely the info I was seeking. So I guess it's a 50-50 chance if you call you will get the nice gal or the other insolent lil snot .....hahahaha😆
08.2020Reno
The worst customer service I have experience in my life, the guy working there does not know the meaning of customer service. Super disappointed
08.2020lilith
They have no idea what they are doing, I asked questions about data plans and this girl said I don't know anything about plans I just take the payments, you would have to call virgin mobile and ask them. 🤦
08.2018lilith
They have no idea what they are doing, I asked questions about data plans and this girl said I don't know anything about plans I just take the payments, you would have to call virgin mobile and ask them. 🤦
08.2018Lisas
This place is horrible, The "manager" girl with the dyed blonde hair is extremely rude. Went in to buy my phone for boost mobile, just grabs the phone hooks it up to my account hardly saying anything to me, when she did speak it was like a whisper, did NOT inform me that all sales were final! But she learned to speak up to argue with me real quick about trying to return my defective phone! If you're gonna work in any form of customer service, learn how to actually speak and communicate to human beings. TAKING MY BUSINESS ELSEWHERE! It'll be worth traveling to a different store for a phone or even paying your bill!
08.2017Leah
So I had a few questions about upgrading my service plan to include unlimited high speed data. I asked the women working if the extra $5 would REALLY include unlimited 4g fast data. They just kinda looked irritated with me and then started ignoring me to help a customer who was buying a phone. She asked why somebody elses email was already attached to her phone and questioned if the phone she was buying was actually new or used..to which she got NO ANSWER. I asked one of the workers if i could just pay the bill plus the extra $5..ignored. So i looked at phone cases for a while then finally one of them took my money n I got out of there. I felt as tho I was BOTHERING them..I think that answering simple questions about mobile plans or if ur purchasing a new or used phone IS ur job at a cell store! Dont just IGNORE questions U decide arent important to U..this happened days ago and I am still irritated. I found out that my "unlimited" data now SLOWS down video which is what i wanted faster..and im paying an extra $60 a year for slower video. Thanks alot!
08.2017Lisas
This place is horrible, The "manager" girl with the dyed blonde hair is extremely rude. Went in to buy my phone for boost mobile, just grabs the phone hooks it up to my account hardly saying anything to me, when she did speak it was like a whisper, did NOT inform me that all sales were final! But she learned to speak up to argue with me real quick about trying to return my defective phone! If you're gonna work in any form of customer service, learn how to actually speak and communicate to human beings. TAKING MY BUSINESS ELSEWHERE! It'll be worth traveling to a different store for a phone or even paying your bill!
08.2017Leah
So I had a few questions about upgrading my service plan to include unlimited high speed data. I asked the women working if the extra $5 would REALLY include unlimited 4g fast data. They just kinda looked irritated with me and then started ignoring me to help a customer who was buying a phone. She asked why somebody elses email was already attached to her phone and questioned if the phone she was buying was actually new or used..to which she got NO ANSWER. I asked one of the workers if i could just pay the bill plus the extra $5..ignored. So i looked at phone cases for a while then finally one of them took my money n I got out of there. I felt as tho I was BOTHERING them..I think that answering simple questions about mobile plans or if ur purchasing a new or used phone IS ur job at a cell store! Dont just IGNORE questions U decide arent important to U..this happened days ago and I am still irritated. I found out that my "unlimited" data now SLOWS down video which is what i wanted faster..and im paying an extra $60 a year for slower video. Thanks alot!
08.2017