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Downey Hyundai in Downey (7550 Firestone Blvd, CA 90241)
About:
Downey Hyundai is located in Downey (California state) on the street of 7550 Firestone Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1562-231-0100. You can get more information from their website: https://www.downeyhyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business. The coordinates that you can use in navigation applications to get to find Downey Hyundai quickly are 33.946080, -118.145460. Scroll down to find out opening hours, reviews and other important information about Downey Hyundai.
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- Cheques
- Debit cards
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- amenities.offerings.has_car_wash
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
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- Delivery
Gino
I came here for an oil change and engine flush. The process was quick and easy, Thank you. Only problem was they only offer uber if you live within 5 miles, i live 9 miles away so i had to uber myself. It would have been nice if they lent me a loner car. I was also confused on how they had a Lamborghini, Bentley and other Foreign Luxury / Exotic cars parked outside a "Hyundai" dealership... Pretty cool.
11.2022Armita
Loved my experience with Downey Hyundai, everyone is so professional and kind. If you ever happen to go there ask for Miguel, he is the best! 10/10 customer service, always going above and beyond to help and so sweet. Thank you Miguel for helping us!
11.2022Mike
Beware when trying to buyout your lease even if you have the original document that clearly states the terms and conditions to purchase the vehicle. My lease was up and they tried to tack on an additional $1490 so "they can make some money" as they said. I told them I didn't want this fee and they said it wasn't optional. The first paper said it was for and accessory security etch that I clearly didn't want. Over a couple of days I was able to negotiate it down to $1200 and asked them to clearly state that it was a documentation fee and not an accessory. The told me that they were going to write it up as a "theft code" accessory that they were going to sell me. A "theft code" I didn't want but would have been forced to accept if I wanted to complete the purchase. Also, I wouldn't need to bring my vehicle in to get this "theft code" that they couldn't provide me any documentation on. I told them multiple time that this is fraud and they didn't care. They claimed all dealerships charge this and they were the cheapest around. Typically the charge is $2k and I was getting a deal. I called a lawyer and they confirmed this is an illegal practice and I have documentation of everything just in case I had to go to court. Luckily I found a honest dealership that handled the paperwork for me for no fee even though I signed the lease contract with Downey Hyundai in 2019. #ABC7Eyewitness
11.2022Jesus
I took my vehicle into the dealership for a recall and came out needing to spend $1100 for a broken antenna cover. My appointment was on Friday July 29 2022. As previously stated, I was taking my vehicle in for a recall. I left my vehicle at the dealership and came back for it a couple of hours later. After waiting longer than I should have for the vehicle to be brought to me, I first notice that the cover for the fuses is missing. I look around the interior of the vehicle to find that it was on the passenger seat, one of the fuses on the floor near my feet. I put this on and head home. Upon arriving at my house, I notice that the antenna cover on my vehicle is missing. I immediately call the dealership and am told that they will have to consult with the manager and to wait until Monday August 1 for "an explanation". Monday comes around and nobody is reaching out to me. I call the dealership and am told that the manager stated that they will help me out by giving me a 20% discount on replacing this antenna cover, something which costs $1100. I go to the dealership and wait over an hour to speak with this manager, Angel. This conversation was infuriating as Angel kept contradicting himself, denying responsibility, denying even the possibility that this could have happened at the dealership, blaming me for it. His explanations were as follows: 1. these parts are known to be flimsy, come off easily, and the vehicle is poorly manufactured, 2. there must have been a large force required (insinuating that it was me that did this) to "rip" this antenna cover off, 3. we (the dealership) did not do any work on the antenna. For the manager of the service department of a Hyundai dealership to argue that they have no responsibility because it is known that Hyundai parts are "flimsy" is beyond mind-blowing. What confidence does this instill in customers if the dealership itself admits this about their vehicles? What else is going to malfunction especially concerning as I am driving? Furthermore, I have no reason to touch the antenna and did not put it through a drive-through car wash as Angel suggested. Moreover, even if they didn't have to do any work on the antenna, I find it very plausible that it could have been bumped as it was being washed. If the antenna was broken before getting to the dealership, it would have fallen on the way there. Rather, it fell as I left the dealership. I am extremely disappointed with my experience at Downey Hyundai, the fact that they deferred any sort of responsibility and even blamed me for having done this to the vehicle. There was no interest on their end to figure out what actually happened. Now I am left to figure this out. I am sure that it is a much cheaper fix than the $1100 if I go elsewhere but I shouldn't have to cover even a cent for damage that I did not cause.
09.2022Edward
Thanks Jay!! Pleasure to work with, easy going. No pressure. Showed me all the new and used inventory. Told him what I was looking for and the payment I had in mind. Very transparent and straightforward. Thank you we need more people like you in this world. Looking out for customers best interest. He says his name is Jay but ask for Jerome. He will handle your deal and get it done which is most important. Will be returning and recommending my people to Downey Hyundai for all my future Hyundai lease and purchase needs. Clean location. This is how all dealers should handle businesses.
08.2022Camber
Service forgot to put my radiator cap back on after a basic service. I only discovered the negligence after getting onto was the freeway and my car overheated. Where I was then left stranded on the side of the freeway for 3 hours with no coolant in my engine. Potentially ruining my engine I’m putting my life at risk! I called the dealership where I was instructed to try and put coolant in MYSELF and drive again. This didn’t work as my car again over heated. I called the next day when the service department was open to have my car either towed or brought to the shop. Which I then waited fOUR hours for someone to actually come and look at my car. After giving me no update for an entire day I was finally called and told my car was ready… meaning what since I was not told was damage was done to my car. I expressed my concern to the manager and how upset I was my life and car were put it so much danger. He was very nice and understanding but said that this could’ve happened at any dealership and they were going above and beyond. I don’t believe that leaving a radiator cap should ever be something that could happen at a dealership and should not be so casually tossed around that it could happen anywhere. No one went above and beyond they were only fixing the mistake they made! I bring my car here so I don’t have to go to a random mechanic and have it messed up in this way. Yet it happened at a dealership! They did take my car and check it to make sure the engine is still working however I do not feel that any mechanics or managers understood how serious and dangerous this is of a situation this is. I am hurt that my life and car wasn’t help with concern by your dealership. I will not be coming back to this dealership nor recommending it to anyone. This was a horrible experience. Jacqueline and Carlos who did assist me were very understanding and nice and cooperative I really appreciate all of their help. However I do not trust the mechanics to handle my car at the dealership anymore
08.2022Jorge
from Downey: best experience possible? -Ricardo my answer: NO... Asked for normal oil, you guys put Synthetic I was told several maintenance were required because of mileage or time, but on the invoice says *Customer Request*, meaning these ere not expected scheduled maintenance services, but I was *sold* into as if they were... The old trick of *You making money, me spending money*... One more issue: I understand you might need a drive test, and adapt a couple of things... But ALL mirrors were moved/changed/corrected... you really need one for a short test, not ALL. And the seat was also changed... I can understand somebody shorter than me might need to adjust the distance... but WHY CHANGE ALL positions of the seat? not just the distance but height and inclination of the back... Why change the steering wheel position? This car does not have a memory button to return to the previous position of all these. Most of these positions have been adjusted by me through time to a very delicate and subtle perfect position. This is NOT a nice way to return a car to your customers... not to mention that it feels stupid... unnecessary... use a pillow!!!! but do not disturb the customer long time position of all these settings...
06.2022Time
We had an amazing experience shopping for our new Car with Sergio , he was helpful and honest. Ravi was super friendly when handling the paper work. Would recommend Downey Hyundai to all of my friends and family. The dealership is very clean and family friendly environment
06.2022Samantha
I’m recommending this dealership to everyone I know. Such an amazing experience, I had gone to the El Monte dealership and just didn’t feel like they genuinely were trying to help. So I thought I would try a different dealership. From the first call to driving off the lot, I was a million percent happy and satisfied. I called to make an appointment to go and Kristen was so genuine and helpful answering all my questions and assuring me I would be taken care of. I then arrived and was told to ask for David (the manager) he was actually the first person on the lot to greet us, so polite, helpful and professional. And when it came down to numbers Adam worked his magic and got me the deal I wanted. Truly this team is extraordinary, I felt like they really wanted to help me whether I left with a car or not. Not to mention I also had my 7month old with me and they were incredibly patient and understanding. THANK YOU EVERYONE FOR MAKING MY CAR BUYING EXPERIENCE AMAZING! 11/10 service
05.2022Rhiannon
Buyer Beware!!!! This dealership is shady and I would avoid them at all cost or if you have to buy there watch them like a hawk. Our sales representative was nice and did a great job. The issue was the manager or finance person who tried to charge us 8k more than the sticker price for the car we were looking at in a bait and switch scheme. The car’s sticker price was 22,900, but they wanted us to finance 30,900. When we looked at the breakdown of the price the car’s price suddenly was 2 grand more. When I asked them about it they said that was always the price. They must have though we were stupid, because I can literally go outside and check. See photo below. Also, they wanted to charge us 2 plus grand for dealer added accessories. Which is ridiculous, as most of the add one would cost much less if I bought them on my own. For example, a module that makes your brake lights flash cost $20 and is easy to install, not 1k. This seemed like an obvious attempt to charge more for the car than what was listed especially since I never asked for them and they could not remove the items now so I would need to pay for them. So you have been warned I would only shop there at your own risk. It is crazy that a dealership in this day an age would try to be so shady. If they are willing to try and rip us off for a couple of grand who knows what else they are not telling us about the cars.
12.2021