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Citi in Los Angeles (3615 S Vermont Ave, CA 90007)
About:
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Citi is located in Los Angeles (California state) on the street of 3615 S Vermont Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1323-373-3364. You can get more information from their website: https://www.citi.com/?utm_source=gmb&utm_medium=yext. The coordinates that you can use in navigation applications to get to find Citi quickly are 34.022373, -118.292276. Scroll down to find out opening hours, reviews and other important information about Citi.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible car park
Maria
Branch is very close to the USC Campus, so they get a lot of students opening accounts. Ms. Candy Vera provided exceptional customer service when opening our son's account! It seemed to me that all employees at the Branch are committed to great Customer Service. Very happy with our choice!
09.2022Lisa
I don’t like banks, but I definitely prefer Citi over others. The customer service has been great over the many years I’ve banked with them. I miss some of the previous managers. The problems are with the decision makers, not the employees with whom we interact.
05.2022Katelyn
Never come here, citi bank is very racist and locked someone in.
05.2022Anna
staff were caught racially profiling and literally locking a customer in. stay far away from this place!!!!
04.2022E
The people who work here think they are vigilantes when they’re actually just super racist.
04.2022Pamela
They make zero efforts to help you when you have a problem. They make you jump through so many hoops and they don't care to help you or answer their phone. I left so many voicemails and no one made the effort to call me back. Don't waste your time going to the branch. You are better off trying to get customer service to help you.
11.2021ethen
The branch manager Sergio Lopez is RUDE and and unprofessional. He has no idea how to run a bank and should not be working in a field that requires strong customer relations since he has horrible people skills!
11.2021TONY
Horrific experience I ever had because they didn't accept my pell grant check, which I was suppose to get cash like all Citibanks do but I don't understand why didn't they do it here. Not worth going there. I recommend everyone to go by Koreatown branch down by Wilshire Blvd and Normandíe.
11.2019Dominic
Citibank has serious problems with customer service. They offer services and products and promise they will be easy, transparent and timely. They are none of the above. As very long time customers we have been put on wild goose chases and have been asked multiple times to produce the same documents. They seem to have a hard time telling the difference between a 1099 and a W-2. They lose documents and expect the client to keep producing new copies and faxing and emailing these to them. It has been months since we started the process for an ESA . They told us because of our financial relationship with the bank and our high FICA score, that this would be simple and a no Brainer. It seems like it is a no brainer on their part. WE HAVE HAD IT WITH THIS BANK AFTER OVER 35 YEARS AS CLIENTS.
11.2018rosendo
Was there for about 5mins to open an account, they had people waiting for over 30mins with about 3 staff members just sitting around .. definitely the worst customer service I've ever seen. Highly recommend another bank !
11.2015