cell phone store
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Verizon Authorized Retailer - Victra in Marina (140 General Stilwell Dr Spc 102, CA 93933)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Marina (California state) on the street of 140 General Stilwell Dr Spc 102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1831-275-1222. You can get more information from their website: https://victra.com/stores/ca-marina?y_source=1_Mzg5ODg5MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 36.665880, -121.809872. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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RITA
Very friendly, gave thoughal explanations, and helpful with my phone issues. My issue was with voicemail on a new phone. After exhausting all remedies I was referred to Verizon tech. The Verizon tech was difficult to understand and we lost connection. With what I got from the call I attempted and was able to correct the problem. This was a feature that existed on the account.
10.2022Laura
The Verizon customer support people I worked with Jose and Ramon were kind and helpful to the max!
10.2022Diane
Jose and Jonathan have wonderful customer service skills and after having a bad experience at another location, I will definitely make this store my primary location to shop.
09.2022William
Great customer service. Thanks for staying late to help me get my phone working. Much appreciated!
09.2022Mark
Excellent knowledgeable friendly staff member who helped. His name was Jose.
09.2022Pete
The representative, Johnathon, was amazing. So helpful and patient.
09.2022A.
I had a great experience. Jonathan was very kind, friendly, and attentive. He went above and beyond to provide me with excellent customer service. I was given great information in the pros and cons between two different phone options I was choosing between. After some issues with shipping my phone he contacted me personally and was concerned why my phone was taking so long to arrive. He assisted me for a couple hours on his own accord and after some time was able to cancel the order and give me the same phone in a different color that was available at the store. Turns out to be the color I originally wanted so it all worked out. I was never frustrated about the delay I just figured it was something to do with Covid but Jonathan wanted to make sure that I was taken care of because he knew my phone was barely working.
08.2022Becca
I had bought an S22 ultra from Samsung somewhere else and had a question about the phone.. I brought it in and Jonathan was incredibly helpful, Lee helpful, even though I had not bought the phone at this location.. He even took time to help me learn about the camera the pen and other settings that I didn't know how to use. 5 star service . Thank you
08.2022B
We showed up 45 minutes before closing and Jonathan said they were very busy helping other customers but if we came back in 30 minutes he would help us and stay after closing if necessary for us to purchase a hotspot and data plan. When we came back shortly before closing, he was true to his word and certainly went well above and beyond what anyone might expect to make sure we got the device and plan we wanted before we left the store. Thank you Jonathan!
08.2022Melissa
The sales team was so helpful when I went in for a new phone. I was out of town and needed a new phone right away. I totally recommend coming here for a new device
06.2022