craft store
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Michaels in Palm Desert (44-150 Town Center Way Ste B-3, CA 92260)
About:
Chain retailer carrying art & hobby supplies plus home decor (most offer classes & custom framing).
Michaels is located in Palm Desert (California state) on the street of 44-150 Town Center Way Ste B-3. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17603417366. You can get more information from their website: https://locations.michaels.com/ca/palm-desert/3653/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places. The coordinates that you can use in navigation applications to get to find Michaels quickly are 33.727935, -116.396137. Scroll down to find out opening hours, reviews and other important information about Michaels.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Jane
Don’t Bother With Order Online, Pick Up In-Store: I try very hard to not shop at hobby lobby because of their abhorrent views on women and the LGBTQ+ community. I also despise using amazon because of the workers’ rights abuses. I shop at Michael’s even though it’s a 30 minute drive from my house and hobby lobby is a 5 minute drive from my house. Online ordering and pickup in store is supposed to make the shopping process seamless and easy, I’ve used other stores online order pick up in store system, and it’s easy (target and barnes & noble are examples). But I placed an order for a single item (a bucket of scissors with decorative edges) and I got an email saying it was ready. I was tied up and my family member was out running errands in that neighborhood, so I put her name down as another pickup person. 2 hours after the email saying the item was ready, my family member showed up and they said it wasn’t ready. At the store, the associate said it wasn’t ready, which is confusing because again, it’s a single item and I had received an email two hours earlier saying it was ready. The associate was actually able to locate the item in question but still could not hand it over to my family member without permission from a manager. I have no idea why. Said manager was busy in the framing department. I called the store several times and no one was able to answer or even put me on hold. On the online customer service help kiosk, I had to wait nearly 30 minutes for help. Eventually the online customer service kiosk associate told me the item had been cancelled, which is confusing because I did not cancel the item, and no one else has access to my account. If the store had cancelled my item, I would’ve gotten an email saying so, but I did not. The online customer service agent said “maybe the order was cancelled because the store gave the item to someone else”, which is crazy because I did not get an email saying so, AND the in-store associate had the item in question in her hands, which makes me think they did not give it to someone else. I have not been refunded for the money, and yet the online customer service associate suggested I just go and buy the item separate from the online order. Which, sure, I could do that. But that would mean an hour of driving for me, not to mention the time my family member wasted trying to go pick it up when she was there in-store. Even if I did go an buy the item, I’d be paying for the same item twice because I have no confirmation that the item has been cancelled. And it defeats *the whole purpose* of buy online pickup in store. I’ve wasted my time and my family member’s time and I’m incredibly frustrated and unsatisfied with both the in-store team at Michael’s in Palm Desert, California on Fred Waring as well as the online customer service
08.2022Hazel
Very nice store. All of the employees are so friendly. They have exactly what I want there.
08.2022k
I might be done shopping at Michaels. Their coupon stuff rips you off. I had 30% off total purchase + $10 voucher, coming out to apx $22 plus tax. I did the but one get one 50% off second. Making the same thing $29. I knew something was off but w people waiting in line i just paid. I wont do that again. Because i probably wont shop here again
07.2022William
I agree with others who say that the picture framing dept. staff on Fred Waring near Trader Joe's is extremely rude. I had over $3K in framing done over a year ago and they did a great job. When I've gone back, the helpful staff were gone but the person in charge and two other staff members were incredibly rude and lack a customer service orientation. I will not go back
06.2022Michelle
I can always find fabulous things at Michael's. I went in with friends and didn't need anything. But I still walked out with things that we need. I just didn't know we needed them.
04.2022Nina
They have a large variety of crafting and hobby items, more so than anyone else. I went looking for large (24x30) pads of paper and found just what I was looking for at a reasonable price.
03.2022Pinky
Came here today to look for Crinkle material. I spoke the Ana and she apologized for not carrying that product. Its not her fault. Ana had a pleasant attitude. I decided to walk around the store and bought a few things. They were working really hard trying to get the merchandise out of the back and on the floor. But they never sacrificed there customer service. What a great team I want to say THANK YOU for being AMAZING!!!
02.2022Bonnie
They have a great selection of seasonal items. As well as many other things. Picture frames, drawing supplies etc. And so much more. There are many wonderful decorating ideas too.
01.2022Christi
Love my arts and crafts and for flowers for wedding bouquets it's always the place to go, only wish they had had the bridal bouquet handles. But I found everything else I needed to go from a pile of pretty flowers to six bridesmaids bouquets one matron of honor bouquet a bridal bouquet with a throw bouquet.
09.2021Maria
If you like Art and craft this is your place and everything is at good price and if you want more saving you can use a coupon no only for the store but Joan's and Hobby lobby Michael have stuff different for Joan's store and Hobby lobby
09.2020