Ann Taylor in Pleasanton (2511 Stoneridge Mall Rd, CA 94588)
About:
Women's apparel chain focusing on fashionable office wear, casual separates, shoes & accessories.
Ann Taylor is located in Pleasanton (California state) on the street of 2511 Stoneridge Mall Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1925-463-3240. You can get more information from their website: https://stores.anntaylor.com/ca/pleasanton/2511-stoneridge-mall-road.html?y_source=1_MTY1NzI2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Ann Taylor quickly are 37.695118, -121.928719. Scroll down to find out opening hours, reviews and other important information about Ann Taylor.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Monica
Super helpful and friendly staff. Need more selection in Petites but was able to get a classic look together for my daughter.
04.2022Me
Terrible location (and I love Ann Taylor and Loft and am a cardmember). The 3 times that I've tried to make purchase here in the last 2 years: The first time, they refused to unlock a dressing room because it was within 30 min of closing. The second time, they never checked on sizes while I was in the dressing room. The third time last week, they had the door locked early and scolded me for even approaching it (I had not even touched the handle and as I acknowledge them telling me it was closed and used the opportunity while stopped to put on my mask, the person persisted to wave me away and yell through the glass that they were closed. I was just stopped in the walk about 5 ft from the door talking to my son about where to go next since they had closed early). In all 3 cases, I ended up going to a different location the next day and spending $300-700 as I tend to do big seasonal wardrobe purchases before important business trips. I wish they would close this location or get a new manager and staff. Frankly, I shop a lot less at Ann Taylor than I used to because this location, which is nearest to me, is so terrible and inconsistent with the typical brand in-store experience.
03.2022Serah
Today I had the most annoying experience ever at Ann Taylor pleasanton.I could not shop in peace without the sales associates selling me credit cards and I said am not interested.Also, trying to sell me the wrong size of clothes saying it will appear more straight because I have curves.I said I will never again step foot in this place.Stop being so aggressive in getting a sale how desperate is this company? To make it worse the sales rep said I can buy it full price then bring the dress back when it’s on sale to get a refund and get a discount waaat? Really like I have nothing else to do.Such a horrible experience I have no idea what happened to the original Ann Taylor but never again I hate aggressive sales so annoying and even if I liked the dress I had such a bad experience I decided to walk out and not buy it.
10.2021Bruce
Frustrated! Drove 45 minutes round trip to pick up an order for a wedding. Checked the Stoneridge Mall website for mall hours to make sure they would be open and low and behold, Ann Taylor choose to close at 6 pm as opposed to the mall’s hours of 8 pm. 100% irritated and now I have to go back tomorrow.
09.2021Lori
The store clerks were not helpful, frustrating when I asked for help with an online order, and felt I was an annoyance when I asked to try on a sweater. For the prices Ann Taylor charges, I would expect a higher quality of customer service.
09.2021Pam
Terrible reps in store. Wish I could give zero stars
09.2020mary
The sales person at this branch is entirely incompetent, sullen and unfriendly. Ann Taylor could try a little harder hiring more socially adept employees.
09.2019L
The indifferent clerk, not even a hi !
09.2018