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Walmart Auto Care Centers in Pleasanton (4501 Rosewood Dr, CA 94588)
About:
Whether you have a new car or have been driving yours for years, basic car care is essential to keeping it running smoothly, efficiently, and for as long as possible. With over 2,500 Auto Care Centers nationwide staffed by certified auto care technicians who can perform the maintenance services your car needs, you'll keep your car rolling its best at a great value. Services include tire installation, battery testing and installation, oil and lube services, and more. Just drop your car off at the Auto Care Center and let the technicians get to work while you shop.
Walmart Auto Care Centers is located in Pleasanton (California state) on the street of 4501 Rosewood Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1925-734-9069. You can get more information from their website: http://www.walmart.com/store/2161-pleasanton-ca/auto-care-center. The coordinates that you can use in navigation applications to get to find Walmart Auto Care Centers quickly are 37.698316, -121.887287. Scroll down to find out opening hours, reviews and other important information about Walmart Auto Care Centers.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Walmart Auto Care Centers doesn't have any unavailable amenities.Categories
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Ketan
It was good experience. I went there and service person noted down my phone number, vehicle details quickly and provided me a Barcode. I can now track my car status by scanning the bar code using the Walmart App. Once my car was ready I went there, paid and drive back home. Simple, quick and intuitive process.
11.2022Aqala
These duds do not have manners. Is Walmart not paying them? I waited more than 20 to get sign in and the old guy on the counter is tell me waiting or go somewhere else. There was only one car. They don’t have more tablets. Come on Walmart!
10.2022ganesh
worst worst worst.. stay way extremely rude staff . This morning at 7AM I went for oil change and the lady at the desk asked me to come at 8:30AM . When I went at 8:30AM , same lady and another person said they can't do it today . when I shoed my frustration, they shouted and asked me to get out of there . What a top class customer service ...!!!!! shame on you Walmart....
09.2022Bhaumik
I wish I could give less than 1 star for the Autocarecenter desk team including team lead(lady) on duty at 7/30/22 12:00pm and Romeo, their service and attitude both were very pathetic. They asked me to select and sign for the package so I selected one for $68, but right after Romeo told me the total will be $116+ upon asking. So I asked immediately why so and details by line item, Romeo said very rudely "now we can't tell, you should ask first, you have singed so you will have to pay", really??? he showed me $68 package screen, which I selected and then he asked to sign for so I signed for $68, not for anything else. It's his job to explain it if the anything else added. I think It's clearly cheating of adding anything without asking or clarifiying. The team lead lady came and told me that those are mandatory charges. I asked clarification on that but she wasn't able to read the line item or able to communicate properly to me. Moreover, lacking of her ability to clarify, she walked away saying "I am not staying here anymore, you are wasting our time". Then they keep talking in between and didn't clarify anything specifically to me. Then Joshep came and keep saying that you are wasting our time, any thing you don't want we will take it away, he wasn't even showing me the line item which I have concern with. Meaning, after 2-5 hrs if anything you do on my car without my consent how could you take out right away and because of that I needed clarification why my total is $116 vs $68? but none of the team was taking responsiblity to explain me nicely. VERY POOR CUSTOMER SERVICE AND PATHETIC ATTITUDE!!!! THEY WASTED MY TIME AND RUINED MY DAY. I was wondering that is there any customer service standard set by their manager or WALMART for the perticular desk?????
08.2022Mahesh
Went for headlight restoration job. Prompt and quick service. Value for money. Call ahead and confirm if that service is being done on a given day. Depending upon the number of cars, turn around time may vary. Appointments can't be scheduled.
05.2022Phong
Just tire replacement they cannot give estimate time after 1.5hr wait then thier lunch 1hr. 4+hr just replace 2 front tires, not right when cannot give estimate time to complete? Don't come here if don't want to wait for 4hr+ for tire replacement!
04.2022George
The posted hours are wrong, but you should count yourself lucky if you arrive when they are closed and you go elsewhere. First the worker kept on trying to drive my car with the parking brake still engaged, revving the engine high trying to overpower the brakes, until I told him to stop. The oil change took over half an hour once in the bay, I felt bad for all the long line of cars behind me as they only do one at a time. To top it off the worker smeared oil inside my car before leaving it in neutral with no parking brake.
11.2021kristen
Its best to call before you go to make sure they're not closing early and have time to service your car. Today I had called another location that had already closed at 3pm due to being short staffed. I called this location and they said they could take my flat repair. When i arrived about 20-30 min later i was told theyre not taking anymore cars they have to close at 4 because they're short staffed. I was upset because I called and they said they could. The technician i spoke to remembered me calling and said he would take me. I appreciated that very much. There were just 2 technicians working and 4 or 5 cars to service. It was only about 30 mins before they started repairing my flat considering.. They finished 3 while i waited. It is frustrating, but it isn't the technicians' fault theyre short staffed. So try to be a little understanding. Call ahead to see if theyre closing early, if they have time to service your car and expect to be waiting a while for it to be done. To me, the road hazard warranty makes it worth it to me to get my tires from Walmart and im actually rather pleased with the services ive received.
11.2021Cassie
I got there 5 minutes before open for a simple oil change, and even though I waited about 20 minutes for their opening service worker to start, the service recieved was excellent. He was very friendly, courteous, polite, and gave me a realistic time expectation for the work to be completed. He even made sure the oil light was reset, which is unfortunately quite difficult for my vehicle model. When my vehicle was ready, the woman at the checkout was friendly and efficient. All in all, I would definitely do business here again, just make sure you get here early before the line is too long.
11.2019Camille
I feel so silly writing a review for Walmart knowing that Walmart could give two cents (but not even) about Yelp reviews, but this has to be the worst customer service I've ever seen or experienced. This review is only for the Automotive center. I brought my car in on 1:30 pm on a Sunday. Worst time to bring it in? Probably, but I accepted the fact that it would take 3+ hours. Check in was fine, told me that the wait would take 2 hours. I come back at 430, wait for 30 minutes for the people behind the counter to figure out which was my paperwork and keys (which again, was fine they were nice enough about it). Finally it's my turn to pay and they tell me THEY DECLINED MY SERVICE. 3 hours ago, you couldn't tell me that? Alan, the "automotive manager" so rudely explains that this is part of protocol blah blah which is totally fine, but please don't be so rude about it? Your customer wasted 3 hours just to find out that no service was done, and you're the one to be rude about it? We called for the Assistant Manager of the store, which we only found because I called the store and asked for the Assistant Manager, Michael, (I guess calling via phone is faster than calling on an intercom? Who knew). He was polite yet useless, got nothing out of it except "Alan's manager will be notified for this training opportunity". TLDR: Wasted 3 hours to not get my car serviced, Alan the "automotive manager" was rude AF and I will never shop at a Walmart ever again (like they would care, but I like to feel like I'm sticking it to the man)
11.2018