hat shop
Closed Now
Lids in Riverside (1299 Galleria at Tyler SP G110, CA 92503)
About:
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Lids is located in Riverside (California state) on the street of 1299 Galleria at Tyler SP G110. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1951-588-0175. You can get more information from their website: https://www.lids.com/store/lids-galleria-at-tyler/sd-10020438+z-877807-1332835415?_s=bm-LIDS-RETAIL-GMB. The coordinates that you can use in navigation applications to get to find Lids quickly are 33.909783, -117.456366. Scroll down to find out opening hours, reviews and other important information about Lids.
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Planning
- Quick visit
Service options
- In-store shopping
Unavailable amenities
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- Delivery
Maria
Came in this morning and there’s one customer in the store already. The young Hispanic worker at the counter doesn’t acknowledge me ... ok that’s fine maybe he was busy looking at something on the screen. I realize I can’t figure out what size for my son (since he never asks if I need help) and I go stand next to him where he is now helping a man about a custom logo. I am standing there almost 10 minutes and not even I will be right with you. I was about to buy two hats for my sons graduation gift and realized I am not spending almost $100 somewhere with this kind of customer service. Wont ever be back to this location.
06.2022thechef408
The lids down stairs is always closing 15 mins early this is the second time they do this the short manger with the glasses was straight ignoring customer’s at 6:45 and had the door locked .. had to run up stairs to but my hat … sad cause the customers next to me were sent by the upstairs lids to pick up a hat the didn’t have up stairs
04.2022Roman
If you need a sports hat this is definitely the place to go Only problem is there's 60 Lakers hats an only 5 Clippers hats, need to have a better balance of the local Teams
12.2021Natalie
I came in on Oct 30th for a gift and associate Brittany helped me (this is the African American female in all the other bad posts here I assume) Not only was she rude from the beginning, but rounded up for a donation without asking me in my transaction. I asked her if she could help me with a hat that I could not reach which was “above the yellow one” and when she grabs the yellow and I correct her she proceeds to scorn me by saying “well you said the yellow one”. I have never had as bad customer experience as I had here. Her energy was all around full of anger and the fact that she donated up my transaction without asking was completely unacceptable. Hope the manager could see this post since they don’t offer customer surveys. This was the lids upstairs.
11.2021Davina
I have been to this store several times and not once have I ever experienced a employee with such a horrible attitude. Not only was it towards me and my family but other customers aswell. As soon as I walked in I noticed her attitude. It's unfortunate to come to a store you love and to experience this. It ruins your shopping experience. You don't even want to ask the employee for any type of help. If you do not like working with customers...there are other jobs out there. I couldn't catch her name. But it was the African American one on father's day around 12pm on the 2nd floor.
10.2021Angel
Went to the second level store today and some miserable African American lady was back talking and yelling at the clients. Worst experience ever, almost yelling at the customers with an aggressive tone. Couple guys walked in with like 4/5 hats that they barley purchased not even 30 mins prior talking about how she messed on their hats. Won’t be going back, and she messed up on my hat as well. Ill be looking forward to some type of compensation because this is the workers mistake and worst customer service.
10.2021Leah
Went to the 2nd level store today and was met by a very rude, miserable woman. I understand people may be having a bad day, that's fine but this was beyond that. Per CoVid only 4 people are allowed in the store at once. Myself and family made 3 so we were the only ones in there. The employee had just finished up with someone, figuring she would help us after or at least greet us (I had enough time to pick out what I wanted as she helped the previous customer) we waited... And waited... And waited. Until finally after ten mins my family member asks if we can get some help. Without looking up from her computer and, "what do you need?" My sister points at the hat and describes the hat, still the employee doesn't look up, walks to the wall of hats and asks again which hat we want to see. She hands it to us without any type of customer service, how is it going out further assistance and walks away. I had some questions to which she rudely and condescendingly replied to. I returned the hat and walked out. Do yourself a favor and go to the Lids downstairs, hopefully she doesn't work there.
10.2021J
If you need a cap this place has everything you would need ,the employees are also very nice.
10.2021Junior
Very rude sales associate in the up stairs lids. Fathersday around noon. African American female that totally curved questions and was completely rude and uncaring.
10.2021Darnell
Great lids. They hook it up. Even got my name embroidered on my hat.🔥🔥🔥
10.2020