mobile phone repair shop
Closed Now
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair in San Jose (860 S Winchester Blvd ste a, CA 95128)
About:
Mobile Kangaroo was established in 2003. We are a Premium Apple Service Provider. Our repairs are backed by Apple, and we are famous for completing repairs faster than Apple Stores. Our repairs come with 90-day worldwide Apple warranty. Mac repairs are generally done within 1–3 business days and iPhone screen repairs within 60 minutes for 6s and later models.We accept AppleCare repairs for both Macs and iPhones. iPods, iPads, and Apple Watches are supported as well. We use official Apple diagnostic suites for obtaining proper estimates. We use original parts for Samsung Galaxy repairs. LG, HTC, Motorola, Pixel repairs are done here as well. This also applies to computer repairs, PS3, PS4, XBOX, Wii, Nintendo 3DS and other handheld device.
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is located in San Jose (California state) on the street of 860 S Winchester Blvd ste a. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1408-557-8807. You can get more information from their website: https://mobilekangaroo.com/. The coordinates that you can use in navigation applications to get to find Mobile Kangaroo - Apple Authorized iPhone & Mac Repair quickly are 37.311845, -121.949746. Scroll down to find out opening hours, reviews and other important information about Mobile Kangaroo - Apple Authorized iPhone & Mac Repair.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair doesn't have any amenities available.Unavailable amenities
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair doesn't have any unavailable amenities.Categories
Tags
FAQ
Are the opening hours of Mobile Kangaroo - Apple Authorized iPhone & Mac Repair up to date?
Is the place part of a chain store?
Mobile Kangaroo - Apple Authorized iPhone & Mac Repair is my place. Can I manage it?
What categories is Mobile Kangaroo - Apple Authorized iPhone & Mac Repair listed in?
How is Mobile Kangaroo - Apple Authorized iPhone & Mac Repair rated?
What is the address of Mobile Kangaroo - Apple Authorized iPhone & Mac Repair?
How to Get in Touch With Mobile Kangaroo - Apple Authorized iPhone & Mac Repair?
Chad
Don't waste your time here, go to the Apple store instead. Technicians told me that my brand new Macbook had physical damage and wouldn't be covered by warranty. No evidence or analysis to back up this claim was provided. Took my Macbook to the Los Gatos Apple store, they fixed it in 2 days all under warranty.
08.2022phillip
They wanted to charge a $65 diagnostic fee for something i got for free at the apple store. I also felt attacked as soon as i came in for not halving an appointment. Even though i did have an appointment. Seems like a high pressure sales kind of place. I can’t imagine how they would act if they had my device in hand. I would avoid this place no matter what!
08.2022K
Awful customer service. Takes many days for a simple reply. Never answer emails, chats, or phone calls. Avoid avoid avoid!
08.2022Kyle
Referred here by apple support because of availability but greatly regret taking that recommendation. Expensive(labor is about 30% more expensive compared to stores like Best Buy), payment process doesn’t make sense and wasn’t explained, unhelpful and almost rude staff, appointment and pick ups were confusing and over complicated. They don’t answer phone. Didn’t fix my problem but I’m so sick with my experience I’m not going to ask for a refund. Enough time wasted with mobile kangaroo.
05.2022Rohan
I was told that it would cost $300 to back the data up from my laptop that had been stuck in a boot loop. I declined and took the computer directly to the Apple store, where they showed me a very simple way to store all of my data on a separate device while I reset my own. I paid a diagnostic fee at this Mobile Kangaroo location, which seems like wasted money at this point, since Apple was able to help me very easily for free.
02.2022Victoria
Do not go there for Apple repairs!!!!! This place never answers calls and responds to texts slowly! It takes them 3-5 business days to do a simple battery change… Why would they think people are able to work/study without their laptops for so long?! This service model is ridiculous!
02.2022Rosie
I took my daughters phone in for repairs due to phone not charging or turning on. They said they would call when it was repaired and didn’t so I had to call and they said they had to repair a cracked screen that was never cracked so they lied, then they said they wanted to charge a restoring fee of $69 to basically just reset the phone, something simple to do I told them Apple advised me they’re should be no charges and when I mentioned that he tried to negotiate the price I told him no and that I would pick up the phone. I got there and it was never fixed he then said he had to send it over to Apple for further repairs. Horrible experience will never go there again
11.2021James
Great service to get iMac repair. Apple store had it a week and said nothing wrong. Still did not work. Called Mobile Kangaroo and they came and picked it up and repaired it to working condition and delivery back in 4 days!
11.2021Vishal
Told me that they will call back, i gave my macbook just for diagnosis. It took them forever to do that. When i try to call them no one picks up the call. They never called me, its been 4 days since i gave my macbook there. I am so much concerned about my macbook. It was a mistake taking my macbook there.
11.2021Henry
I was walking over to Best Buy’s at Santa Row to have my battery replaced in my Apple I phone when I happened to see Mobile Kangaroo (a computer repair shop) I decided to walk in and ask if they could replace my battery. The service technician behind the counter said yes he could do that for me while I wait, should take about 1/2 hour and will coast $69. I asked what brand battery they used? He informed me that they are Apple certified and only use Apple factory batteries. As I waited for my phone repair another person walked in with a stuck key on her Apple laptop. She told the tech that her dog stepped on it and the key got jammed, the technician looked at it and said don’t worry Apple has a recall on the keys doing just that, leave it with me and I’ll repair it at no charge. (The guy obviously knows Apple products) 15 min went buy and he told me my phone was ready to go. Bottom line I don’t know what Best Buy would have charged to do the repair but I’m all about supporting the mom and pop places in my community, not to mention the top notch service I received from Mobile Kangaroo. If I ever need other repair’s I’m sure to go back and give them my business. Good job Mobile Kangaroo, good job.
11.2020