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Umpqua Bank in San Rafael (1200 Fifth Ave, CA 94901)
About:
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good. Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.
Umpqua Bank is located in San Rafael (California state) on the street of 1200 Fifth Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14155265401. You can get more information from their website: https://locations.umpquabank.com/ca/san-rafael/1200-fifth-avenue. The coordinates that you can use in navigation applications to get to find Umpqua Bank quickly are 37.974458, -122.529451. Scroll down to find out opening hours, reviews and other important information about Umpqua Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Larry
I HAVE HAD AN ACCOUNT WITH UMPQUA 4 15 YEARS, & AFTER TRYING TO GET THEM TO PAY $19.99 6xs WITH MY DEBIT CARD, & THEM DECLINING THE CHARGE, I CLOSED MY ACCOUNT. I DID HAVE MORE THAN ENOUGH IN MY ACCOUNT TO COVER $19.99. I SPENT 4 HOURS ON THE PHONE TRYING TO GET THEM TO PAY A LOUSEY $19.99 !!! I LOOKED UP THEIR REVIEWS ON YELP & THEY HAD 3xs AS MANY 1s AS 5s IN THEIR REVIEWS. I THEN TRYED TO CHANGE MY DIRECT DEPOSIT TO FIND OUT THEY HAD CHANGED MY ROUTING # ATLEAST 15 Xs SINCE I HAD OPENED THIS ACCOUNT, CHANGE ROUTING # EVERY TIME THEIR WAS A MERGER. THIS BANK IS ON THIN ICE !!!! & THEY GIVE INDIANS A BAD NAME !!!!!!!!
08.2022WRITERSTEMPLE
TERRIBLE PHONE SERVICE!!! No free parking. No real live agents on weekends! Umpqua never answers their phones! This has not just happened once to me but many times. TODAY I CALLED AND LEFT THE PHONE ON THE WAIT MUSIC FOR 4 HOURS!!! that's right - 4 hours and still nobody picked up!I am going to cancel out my accounts with UMPQUA - both my savings and checking accounts. Also, on the weekends Umpqua does not have 'real agents' answering their phones. i will pull my 2 accounts and put them in my credit union account. Umpqua closes at 5pm which makes it impossible to bank after work. i think Umpqua is on its way out. Banks have a reputation for dishonesty. I'm going to try credit unions.
09.2019