furniture store
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Factory Direct Sofas & Mattresses in Santa Ana (2870 S Harbor Blvd, CA 92704)
About:
Large showroom for contemporary couches, chairs & bar stools, with custom options available.
Factory Direct Sofas & Mattresses is located in Santa Ana (California state) on the street of 2870 S Harbor Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1714-556-9898. You can get more information from their website: https://www.factorydirectsofasandmattresses.com/. The coordinates that you can use in navigation applications to get to find Factory Direct Sofas & Mattresses quickly are 33.709133, -117.920122. Scroll down to find out opening hours, reviews and other important information about Factory Direct Sofas & Mattresses.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Unavailable amenities
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Nick
Went into look for a mattress and boxspring for our son’s room. We were able to quickly find a full mattress set at a good price. They were able to deliver quickly the next day. Great service!
11.2022Dennis
Alex and the Team at Harbor Sofas pulled through! We took delivery of our huuuuge sofa today and couldn't be more happier! Build quality is great (so far), and the comfort level either seated or lying down is high up in the cozy rating! The service, quality, and price can't be beat either! Highly recommend this fine establishment as many have on the numerous reviews! Will be back for sure!
05.2022Omar
So today I called into the store requesting to know if they had any Cal King Box Springs. I was told they did and they they would deliver today. I was excited and asked if I can just order online for them to deliver. The representative said that he did receive my online. Due to Covid I had them drop off the mattress in my garage. I go to inspect the box spring. It turns out I was delivered a queen. I call the store back and another representative answers the phone. I explain the issue and the mistake that was made. He explains to me that this should serve as a life lesson about not always being able to get what we want. I told him that an unacceptable answer. He asks what would make it right. I told requested they deliver the actual product I paid for or give me a refund. He said the only way for me to get a refund is to personally drop off the mattress back at their store. I explained that I made the payment through PayPal and will be disputing the charge through them. They are more than welcome to pick up their product. The representative resorted to using the F-word and hanging up. I highly recommend you just look elsewhere for your products. The level of unprofessionalism and the lack of care towards their customers tells you about their products. The box spring I received was very cheaply made and packaged. For the price you can find better.
11.2021Maverick
We were looking for a set of sofas for over 2 months with nothing convincing. Then I decided to try this place out that I had always seen around our house and it turned out to be the best decision. The selection available in store is not huge but they will manufacture your sofa/couch to your liking. Service was great on our 2 visits and the purchase process was a breeze, got them delivered the next day wrapped up and all the way into our living room. Best part is their lifetime frame warranty and 5 year fabric. Definitely recommend this spot.
11.2021Hector
I have been shopping at "Factory Dorect Mattress" for > 25yrs. My wife and I bought our first couch, love seat and bed room furniture from them 25 years ago. We have continued to be a customer of theirs over the years. Best prices, best service, good quality.
11.2021Leonard
This place has never failed. Everyone has been friendly every time I've stepped in their doors. They have helped out all of my restaurants, a bunch of my friends, as well as my own home. The owner is a giant. I swear the guy must be close to seven feet tall, but don't let looks deceive you, he's the nicest dude. we've had mostly custom work done from them but have also purchase some ready To Go furniture bite off the showroom floor. I can't recommend this place high enough
11.2020Paul
This is the hidden gem of custom furniture in Orange County. I will never go anywhere else. The prices are competitive but you get so much more in quality. They literally can make anything and I am so happy with my couch and ottoman. Next is a new bed frame and I’m ordering pillows in the same fabric as my couch. Their delivery team is also top notch and communication is excellent.
11.2020Alec
This place is super awesome! Super friendly! I came here when we sadly had to get rid of the old faithful couch that was in my granmums house. We came in the salesman is a very friendly and helpful attitude came to help us out. Threw out some prices. Even asked us how firm we wanted the seating to be. We chose a lovely set of black couches, and they delivered them in two days ! I’d definitely would recommend this place to anyone !
11.2019Nikki
Picked up my custom sectional today and I'm so happy with it! The size is perfect for my oddly shaped living room. I love the color too. The staff here is very knowledgeable and accommodating, plus the price was right and it was finished right on time. Thanks!
11.2019Ashley
Great company with lots of different choices for personal home and industry furniture. The variety in design and options make personal decisions difficult, but the employees are so helpful! Ordering of multiple pieces was a complete breeze and the delivery went amazingly smooth. The price and turn around time was great and worked perfectly.
11.2016