cell phone store
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Verizon Authorized Retailer - Victra in Santa Rosa (1071 Santa Rosa Plaza Spc K109, CA 95401)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Santa Rosa (California state) on the street of 1071 Santa Rosa Plaza Spc K109. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1707-206-7757. You can get more information from their website: https://victra.com/stores/ca-santa-rosa?y_source=1_MzIzMjY4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 38.439460, -122.716879. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Monica
Waited for 25mins and no one as their counter. No sign of anyone saying they’re leaving for lunch or left the counter. Totally inexcusable
07.2022Monica
Amazing experience and helpful throughout! Happy with everything. Thanks!
07.2022dustin
My experience with Anjelica was great, even tho my screen was broken and some of the ways to do things were unavailable, she was plenty able to manage our way through the transaction. 5 stars for sure! 😁😁
06.2022Elee
Alex Vado helped me with my phone so patiently and excellently. He is a very valued employee. He is wonderful. He will go far!
05.2022Zia
Brian was very helpful and customer focused. He made activating my new phone a breeze. Many thanks for his excellent customer service.
01.2022B
Brian gave me the most amazing service yesterday. With sprint discontinuing their 3G net work I was hesitant to buy a new phone as well as switch over to a different company. I had a lot of questions for him and was by far not one of his easiest customers on a black Friday day. Brian made me feel at ease and I ended up leaving with a brand new iPhone and a brand new I watch. Brian never tried to sell me, but rather put me at ease with my buying options and purchase. I would highly recommend going to see Brian if you were thinking about getting a new phone. Overall my experience was 10 stars out of 10 stars. The amazing thing is that my friend ended up getting a new Samsung as well during the same visit. Brian put him at ease and he upgraded and moved over to Verizon as well. Thank you Bryan for saving me money and helping me when I wasn’t the easiest of customers in the beginning. I will drive two hours to come back and see you.
11.2021Steve
I walked in to get a new screen protector and walked out with a new phone all set up with personal one-on-one service from Brian experience couldn't be better!!!
10.2021justin
I went to this location because I got a new iPhone, and was having difficulty getting it going because of its 5 g compatibility. Either way Lionel helped me out, and I also got to kill time why he fixed the issue and play some chess! Was a great experience
10.2021Richard
Brian and the Manager were absolutely horrible to work with! As a previous Verizon rep myself, I was disgusted by the blatant lies they were willing to tell in order to avoid helping me to get onto the next person looking at a bigger purchase!
10.2021Ilan
The customer service at this Verizon Store has been the greatest I have ever personally dealt with at any store ever. Lionel went above and beyond. Saved me a ton with some deals and coupons. Extremely tech savvy. All my questions were answered. On top of everything, Lionel made me feel as if I wasn’t visiting a store. I will be recommending this store to all my friends and family. After bad experiences at coddingtown and 4th Street, this location is the #1 spot. Lionel is absolutely exceptional at his work. 10 out of 10 service.
10.2021