Verizon Authorized Retailer - Victra in Wasco (2435 CA-46, CA 93280)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Wasco (California state) on the street of 2435 CA-46. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1661-438-4118. You can get more information from their website: https://victra.com/stores/ca-wasco?y_source=1_MjcyNzEzOS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 35.601209, -119.353241. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
Have you noticed incorrect information? Contact us and send us the details!
Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Vincent
The manager there has really poor customer service with long wait times. This place really knows how to SCAM.
09.2022Cecilia
Heather was very awesome and understanding:) Both girls (didn’t get the others name) had great customer service!
07.2022Abby
This store is terrible, just go to Bakersfield. They managed to charge me $300 to pay off my old phone but couldn't give me my new phone because of system issues. Now I have an old phone that won't work, whatever they did messed up the service and I can't call or text at all, and they told me to come in today only to find a "closed early" sign at the exact time they told me to come in. Now I have to go to Bakersfield tomorrow to get everything done the right way. Not sure why they even put this store here. It wasnt the girls' fault who work there, the Verizon team wouldn't help them solve the issues over the phone - honestly Verizon itself is awful. I'm going to figure out how to switch to AT&T. Awful awful awful experience.
02.2022Anna
Had the worst experience, the male employee with glasses and a beard was unable to active my Iphone 8+ because he specifically said my phone was locked because of Boost Mobile and I should call the Apple company to unlock my phone when i addressed this issue with the Wasco Boost Mobile they said the phone was already unlocked and even proved it, but when i returned to ask the male employee about my phone being unlocked he didn’t even bother to active it nor look at the proof that i showed him that it was unlocked. I returned to the Wasco Boost Mobile and even they had the patience and energy to switch my phone to Verizon and the worst part is that i had bought a verizon phone from walmart and the verizon employee didn’t bother to look at it. he just said that “only walmart can activate it”. I told that to the boost mobile manager and she was able to activate it. overall, worst customer service EVER.
10.2021tanya
Jennifer was amazing, she showed complete professionalism. She made my experience at Verizon one of the best yet. I was there for a very long time and she totally made the time worth it. Walked out very satisfied and everything was completely perfect
10.2020Mia
I absolutely love this store !!! Not to mention all the amazing deals and promotions I got opening a phone line for my first time :) I also received a killer deal getting a tablet for only $10 a month !!! Love love love ! The store manager is also kick a$$ && very willing to help meet mine and my toddlers daily needs thru Verizon Wireless :)
10.2020Madelyn
Jennifer was supper friendly. She helped us get exactly what we wanted even after asking her about a hundred questions. Not pushy at all very happy with our experience
10.2020cynthia
Wasco store Never answer phone -issues with bill .- costumer chat is useless... please fix my bill again overcharged me I have auto pay .. being charged more ...Had the service for several months Second time I have issues with my bills .Instead of giving me $118 for my phone that I traded it in perfect condition and I mean perfect I was told instead I can get free merchandise. really is this the case with your company? I could be wrong .(doubt it)why doesn’t this store answer phone been calling since May 2 I have to drive all the way to Verizon and hopefully you guys are open or hopefully you have someone knowledgeable Same issue with 611 number what’s going on !I’m beginning to think that switching over to Verizon is a big mistake .
10.2020Jocelynn
Ismael from the Wasco, CA. branch helped me immensely. Very polite and eager to help in every way. I always go to the Bakersfield branch at the mall, but now I will probably stop at the local store first from now on. Thanks Ismael!
10.2020Jorge
Everytime I came to this place there is never a greeting and not even a simple smile. They never have enough associates to cover all the customers that come into the store. If your ever in a hurry to pay your bill I highly recommend going to a corporate store vs a franchise one!
10.2018