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BioScrip Infusion Services in Cromwell (106 Sebethe Dr Suite C, CT 06416)
About:
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 teammates including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is reimagining the infusion care experience for patients, customers and employees.
BioScrip Infusion Services is located in Cromwell (Connecticut state) on the street of 106 Sebethe Dr Suite C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1860-632-3600. You can get more information from their website: https://optioncarehealth.com/locations/cromwell-ct-106-sebethe-drive. The coordinates that you can use in navigation applications to get to find BioScrip Infusion Services quickly are 41.610694, -72.707072. Scroll down to find out opening hours, reviews and other important information about BioScrip Infusion Services.
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- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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- Delivery
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Louis
Been getting my cpap supplies for years here. Now I can't get my supplies I've been waiting 3 months. Can't get answers or anybody to call me back at this point.
07.2022Sue
Truly the worst company I have ever dealt with. Place orders, never receive, never communicate anything. Awful!
06.2022Chris
Worst DME company EVER!!!!! Have been with them for YEARS unfortunately and the last several years they have “forgotten” to send me the info for reordering supplies, I have called them and always get some kind of blame on someone else. I just spoke with them for the LAST time when she stopped me from talking and asked me if “would allow her to finish” all I am doing is trying to get my new machine! If your doctor sends you for something here, tell them to go elsewhere. You have been warned! I don’t know anyone of my friends that have to go through this at other DME companies.
05.2022Jose
I understand that the purpose of every business is to make profit. However, this should be fair for both the supplier and the customer (in this case, patients). Medical supplies are expensive but Bioscrip is making this harder. We should be able to pick our supplies as needed. Instead we get an email stating that its time for more to replace CPAP supplies, and we don't have any other choice than a yes or no. Following the order, I start getting huge mail boxes (unnecessary & expensive shipping cost) for small items such as filters. Everything comes separate (which I guess adds some $$$$ to the bill). And then at the very end, we get the huge bill on the mail for unwanted supplies. The funny thing is that I had to wait months to get my order, but the bill was on the mail right after! Being sick is a luxury these days and this is just frustrating.
02.2022David
Started cpap on March 20th There is supposed to be a resupply every 3 months for some supplies and 6 months for others. on SEPTEMBER 20th (so 7 months after) i started a game of phone tag with every single person on the planet to have my supplies get ACKNOWLEDGED as not being sent out. I was told originally it would take 2 weeks. I've since been told WHEN I FOLLOWED UP OF MY OWN ACCORD 2 WEEKS AFTER, that it 15-20 business days. I can tell you today is business day 21. Four weeks. If you call their line, it say it will be 24-48 hours for a response. I can assure you, they have not followed up. This is a failure of a service. This should be absolute routine.
10.2021Celeron
If I could give Bioscript a 0 i would. I have received invoices with another patients name addressed to me. They will continue to bill you for services that were not provided and do not honor a signed contract. When you can reach customer service they can and will not answer any question you have. the invoices that come from Mass. with a phone number to contact they will tell you they do not service CT. I have been waiting over 6 months to correct the billing and no one can answer any questions. I did get someone back in June of 2021 that called say they were going to get to the bottom of this well it's a August and nothing has been rectified. I think people need to start calling the CT attorney generals office.
09.2021Michael
If I could give Bioscrip a (0) I would. I have received invoice with another patient’s name on it. They do not hone signed contracts and bill you different amounts for services not provided. If you call the number on the invoice they tell you they don’t serve CT. I’ve been waiting over six months to rectify this issue with no avail. I think the CT attorney general’s office should be the next contact for this company
09.2021Ashley
I can only speak for my experience here, which was amazing. Had a scrip for special formula for my infant with severe allergies. They had the best price on these extremely expensive formulas and also had them to us on time so we were never without or even had to worry about being without. Every single person on Customer service team was such a pleasure to deal with. I would recommend them to anyone.
09.2021Chrissy
Reordered supplies for CPAP. Over a week later no supplies. I called. They told me I had a balance and could not send supplies until the bill was paid. Was told they sent me an email. No email. No call. I double checked my email, thinking maybe I missed it. No email. Had I known, I had a balance would have paid the bill in full. I've only been using the CPAP machine since February and everytime I call it's a nightmare. Called my insurance company to complain and they're sending me a list of other companies that can get me my supplies. Never again BioScript. They are playing with people's lives and not in a good way.
09.2020Eric
Extremely unsatisfactory experience with BioScrip. Not only did they send the wrong items but then they actually tried to charge me to exchange the wrong items. And then they charged me for items I never ordered or received. And then they charged me for something which I had already paid. Attempting to correct the issue with the billing department actually made it worse and resulted in additional unwarranted charges.
09.2020