Michael Kia of Groton in Groton (421 CT-12, CT 06340)
About:
Kia of Groton is your full service Kia Dealer serving the Southeastern Connecticut area from Norwich to New London and beyond. We stock a great variety of Kia's like the new Telluride to the always dependable Kia Sorento and Sportage and have plenty of sedans like the Kia K5, Forte, and Stinger. If we don't have it on our lot we'll find it for you! Also, take advantage of our Certified Pre-owned Kia's that have extra warranty coverage for piece of mind. We have a variety of other used cars and trucks too. If you're in need of Kia Service you can depend on Kia of Groton's team of factory trained technicians to use only genuine Kia parts to repair your vehicle and get you back on the road safely and efficiently.
Michael Kia of Groton is located in Groton (Connecticut state) on the street of 421 CT-12. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1860-215-3431. You can get more information from their website: https://www.kiaofgroton.com/. The coordinates that you can use in navigation applications to get to find Michael Kia of Groton quickly are 41.373600, -72.073601. Scroll down to find out opening hours, reviews and other important information about Michael Kia of Groton.
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Show menuAvailable amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
- NFC mobile payments
Amenities
- Gender-neutral toilets
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Diana
I really love my new car and I'm thankful I was able to receive it within a month. Stephanie was great to work with and there was a lot less pressure here compared to other dealerships.
11.2022M
While waiting a few extra weeks for my Sportage Hybrid was a frustrating experience, it was well worth it! I love it! The team at Groton did everything they could to make the wait easier. Stephanie, Trevor and Cletus were great!
10.2022Robert
Friendly sales woman. We couldn't check the insides if the Kia Minivan due to it being on Deposit. So we'll have to wait till they get some more in. I'll be patient. No hurry. They had some other Kias to look at.
10.2022David
If you're in the market for a new car, do yourself a favor: visit this dealership & talk to Stephanie. I was pleasantly surprised with how honest, upfront, & absolutely professional KIA of Groton is with the whole process - that's a rarity these days! Stephanie located the exact car I wanted right down to the colors & options at one or their sister dealerships in Massachusetts & had it delivered & ready for me ASAP. Fair pricing, honesty, and no surprises the day you pick-up your new ride - what else can you ask for? I'm elated with my 2023 Soul S Surf Blue Edition!
10.2022Peter
I purchased a Kia Forte GT form Kia of Groton on 8/5/22. During the signing of my loan documents the Finance Manager slipped a 397.00 charge for VIN etching. I was told this was an insurance policy that would give me 2,500 towards the purchase of a new vehicle in the event my car was stolen. I was not given an option to decline this service but felt obligated to pay for it because I was told the glass on the vehicle had already been etched. Upon delivery of the vehicle I noticed the VIN etching had not been done. I was told by the Finance Manager that he would refund the money to the bank that provided my financing. Here it is 2 months later several phone calls to the dealer and KIA Of America, and the money still hasn't been refunded. KIA Of America was absolutely no help and as far as I know they haven't contacted the dealership. This dealer is taking advantage of its customers by tricking them into signing and paying for this useless insurance, the cost of this was 397.00. Beware of this charge, the Insurance company is called Portfolio Protection. I called Portfolio Protection, they stated that a policy had never been opened on my behalf. So KIA Of Groton why would you tell me you were waiting for a refund for a policy that never existed? This sounds like fraud to me! So another thing everyone should be aware of, they will bribe you with free gas to give them all 10's on their post delivery survey from KIA America,. The Finance Manager and the Sales Person will ask you several times if there is any reason why you wouldn't give them 10's on their survey. About a week later I received and email from the dealer with a pre filled out survey showing me how they wanted it filled out. I responded to their email, I stated that I would not lie on the survey for free gas, I never did get the survey from KIA. I have filed several complaints against KIA Of Groton and KIA Of America through the Better Business Bureau and Connecticut Department Of Motor Vehicles Dealer And Repairs. I wouldn't say say the sale was not all bad, I got a reasonable deal on the car considering the times. However I do question their overall integrity and can't say that I'd be eager to return to Kia Of Groton for another vehicle.
10.2022Jen
If you are not buying your next car from Stephanie at Kia of Groton, you’re doing car buying all wrong. This is the first dealership that we felt was upfront and honest from the second we walked in. No one is trying to hustle you here. Trade in value was more than fair and Stephanie went above and beyond for our needs. Don’t go anywhere else!
09.2022Christina
Helped my daughter n law with buying her first brand new car this week. David, the GM, Trevor the salesmen and even finance manager Clester, were very professional, upfront and welcoming. Thank you!! Would highly recommend this dealership.
09.2022Momma
No punches pulled here! Everyone was honest and straight forward! The best buying experience I have ever had. Highly recommended
08.2022Brittni
Stopped in for some regular maintenance since they’re 5 minutes from my office. They were super quick and Ashley at the front desk was so kind and thorough in her explanations. They also washed my car, so that was a nice touch!
07.2022Michael
Work not being done as advertised. Went in for my first 8k services on my 22 Telluride. The service is supposed to include an oil change, tire rotation and car wash. I mark my tires to keep track of there location and much to my disappointment the tires were in the same position when the car was given back to me. Now how can I trust this dealership is even changing my oil?? Now I'll have to go to the next nearest Kia dealership for service. I though the service department would get better under new leadership but it appears that this isn't the case.
07.2022