cell phone store
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Verizon Authorized Retailer - Your Wireless in Madison (28 Durham Rd, CT 06443)
About:
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Madison, CT location.
Verizon Authorized Retailer - Your Wireless is located in Madison (Connecticut state) on the street of 28 Durham Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1203-421-6581. You can get more information from their website: https://www.yourwirelessinc.com/?y_source=1_MTA1OTQxMzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Your Wireless quickly are 41.281321, -72.599036. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Your Wireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Corinne
Richie did an excellent job helping me purchase my new phone! He was extremely knowledgeable and helpful. He did such a good job that my husband went in the same day and purchased a new phone as well. We went in on Black Friday and the store was extremely busy, but Richie’s multitasking skills were impressive and on point, calling all of his customers by name and remembering what each customer needed, even when moving from customer to customer to customer. No one waited long despite how busy the store was! Thank you Richie!
11.2022Ashley
Rich is beyond helpful and genuine with helping the customers. He is patient, honest, and listens to what you are looking for.
11.2022Elizabeth
Joseph is very knowledgeable and patient. We purchased 2 phones but will need to go back to have Joseph finish downloading some apps on one phone. Store system didn’t cooperate with us.
11.2022Aunt
It took 2.5 hours for Verizon to resolve my problem and Rich patiently and cheerfully stayed with me the whole time until it was done. He was great and I couldn’t have done it without him.
11.2022Susan
Best experience I’ve ever had! Delayed going in for a Year needlessly! Pretty painless! Richie was extremely knowledgeable, patient and multi-tasked seamlessly. Great job!
10.2022Maureen
Richie in the Madison (CT) store is fantastic. When I arrived, he was on his own and the store was busy. Rich was not stressed at all. He managed to help each of us, providing individualized attention and personalized information. He didn't pressure anyone or make us feel rushed. He circled back to each of us to see how we were doing and did we have any further questions. He is very knowledgeable and multilingual and I watched him switch languages and converse easily with whoever he was speaking with. He is a true asset and excellent representative for Verizon.
09.2022Leslie
Richie is the best customer service person my husband and I have ever met. He is patient knowledgeable friendly overly helpful and should win a customer service award from Verizon. Plus he was helping three other customers at the same time. Because of Richie I would recommend people go to Verizon to buy their iPhones
08.2022Catherine
Always went to Apple before. My first try with Verizon since Motorola Startacs!! Richie blew Apple’s service out of the water, and I was an apple store enthusiast for years. But their obvious ageism is just awful, and the way the specialists look over your shoulder to see who/what else is more interesting is offensive. It’s a rare opportunity to educate customers and build lifelong loyalty! Richie connects with every client regardless of age and makes intelligent conversation while waiting for data transfer. Take very good care of him. He needs to work with customers (meeting new people all the time), but if you stifle his growth in whatever generates passion for him, you will lose a tremendous asset.
08.2022sophia
I always visit the Verizon Store in Madison (CT) if I have any questions or upgrades. My family has been dealing with Richie, who works in this location. He’s a breath of fresh air to deal with and always helpful. Richie even set up our plans and upgraded phones and saved us money. Thank you to Richie !
07.2022Albert
Richy by far is one of the best customer services person I've encountered in my lifetime, and I'm 66 years old. When I came into the store he was already working with several other customers. He greeted me and was very professional. He is a master of multitasking and exhibited care and patience with an elderly customer that was technologically challenged, hard of hearing and had trouble seeing. Ricky spent a good hour answering all his questions, helping him with getting set up etc. In addition to that he was very efficient in all dealings, he was helping two customers set up phones, ringing out another while he was adding liquid protection to my phone. Simply put, the guy is amazing and Verizon is lucky to have him.
06.2022